The Brook of Gaylord

L Alice

This facility is NOT licensed with the state. The staff is nice but do not appear to have any standard training (they each do what they want). But most of the staff did appear to care about the residents. Can't say as much about "corporate". My husband, who had dementia and other health issues, was there for 5 months before they kicked him out on a Friday night at 8pm for a behavior issue and I was told he couldn't come back. Thank goodness for hospice who helped place him in an ER room for the weekend until Monday when they found another home for him. My husband's health declined rapidly after these events and he is now at peace. My advice, think twice before placing your loved one in any of their "communities".

Craig

My wife has moved into The Brook of Gaylord. We haven't been here very long, but so far, the workers are tremendous, very polite, very nice, and very helpful. They're much better than where she has been before. I asked for two things which were my requests: I wanted a safe place, and I wanted a caring place, and we have both of them here, and that's all I cared the most about. They try to make it as safe as they can, and every one of them is as caring as can be, all the people that are working for my wife. Besides that, it's a newer facility, so it's kept up very well. There are a lot of activities. We haven't participated in many of them because my wife is still trying to walk, and having a hard time with it, but they come to her, so they're very good. It just seems like everybody here cares about the people. Whatever they're doing for them, they care about them, that they're happy. They know that when I'm here that I'm watching my wife because they're letting me stay here, which I thought was funny. I stay with my wife overnight. If I use part of their services for me, then I have to pay for them. But if I don't use anything, I don't pay anything. My wife and I eat dinner together, so I pay for dinner for me, and she's on a dinner plan. That's a big thing, to be able to stay. I think it makes the health of the person you're caring for a lot better when you can stay right there. I'm here, and I see everything. I see the nurses, I see the helpers, and I see everybody in what they try to do for people. It's not like you come and visit for a couple hours and go home. I'm here 24 hours a day.

C.

I have a mother-in-law that lives in The Brook of Gaylord. It's very clean and very well taken care of. The people seem very nice and very helpful. They look out for the needs of their residents. It's a beautiful place, but it just costs too much, unless you're rich.