I went to Commonwealth Senior Living at Cockeysville and toured the assisted living. They also gave me a tour of their memory care unit, so that I could see it. They are basically two buildings. There were 16 beds each. I like that if memory care will be an issue at some point in my dad's life, that option is available for him; he will be a first priority to go over there. Right now, they have an abundance of beds in memory care.
My only concern is this is the third owner in 15 years, and it looks like they've been a little behind in keeping up with the maintenance side. The carpet was very much in need of replacement. Although they explained that they hoped to do some upkeep before, there was just no money given that COVID came. They needed to divert those funds to providing training and personal protective equipment to their staff, which I understand. It looks like probably even before COVID hit, their carpet needed replacing already. That just didn't happen last year. It made me wonder what else is going on that might be neglected. There was a leak in the ceiling while we were there. It was quite a rainstorm that we had all day yesterday, so there was an active leak. They either need repainting or replacing, as some of the refrigerators looked old too. It was generally clean, but they needed to make sure maintenance issues were addressed.
The staff that I met were very friendly, and I got to meet the chef. He was very interested in our personal preferences for my dad, as he has some dietary restrictions. I saw the lunches on the menu, and they looked appetizing. They also had a water dispenser on both sides for fresh water with a tray of snacks (like cookies, granola bars, breakfast bars, and chips). There were snacks readily available in the common area. It's a very small community, which I really liked because the personal attention would be enough to the residents.
Thank you so much for sharing your feedback with us. Improving the lives of seniors, their families, and each other is central to everything we do. As you shared, we are planning improvements to our community as well. I would love the opportunity to speak with you directly about your experience and our plans in greater detail. Please reach out to me at your convenience.
Regional Vice President