The Spring House at Louisville

Pamela

I liked everything about The Spring House at Louisville. I would live there. It's beautiful, spic and span, and meticulous. The staff was very helpful, very friendly, and professional. They gave me numbers that I could call even though I couldn't use their services. It was immaculate. They had a couple of different dining areas and they were huge and had very comfortable seating. It's friendly and welcoming. The room size was adequate. The layout was very nice.

Vernia

The rooms are about average in size but there are no closets so creativity using space saving storage furnishings is a must. There are long entry halls into the rooms which made a nice spot to place a portable closet for my mother. Floor cabinets in the bathroom work well for towels and wash clothes as well as personal care items and a narrow multi-tier floor shelf by the sink is helpful as well. The inside of the building is beautiful and huge. There is a lot of space for visitations from family and they have lovely spaces to gather in. The staff are very kind and attentive. I am still getting to know several of them but the ones I have met have been great. Some of the staff do have heavy Latino accents and might make communication a little challenging at times. I have a hearing impairment, so this is a little uncomfortable for me when it happens but you couldn't ask for nicer people. They truly are a caring and polite bunch. My mother's condition improved greatly immediately upon moving into the facility. I remember her very first reaction when we pulled up to the facility to take a tour, she gasped and said "They have Mayan columns!" My mother has been to Cancun, Mexico more times than I can count. It is her favorite place in the world aside from where she was born and raised. It was a good sign and a great start. Prior to going to Spring House, she stayed in bed, rarely ever left her room, she wasn't getting any exercise, she was losing weight from not eating well, among other challenges. Once she moved into Spring House, she immediately began spending long periods of time out of her room in the dining area, her appetite has greatly improved, she's been taking with other residents and she has even watched some TV in the entertainment area in what I am just going to call the great hall because that is what it reminds me of. It's a dining room and entertainment room combined and it's massive. I hope in time they will put up some privacy fencing and create some outdoor gardens. At present there isn't a very pleasant view out the window of my mother's room but I am working on creating a window garden to make the window beautiful itself. I'm also planning to put a hummingbird feeder and bird house outside her window. It's a new facility, so it's a work in progress. I look forward to seeing what they eventually do with the outdoor areas around the building. The facility my mother was in previously was horrible so there is a stark difference to me so far with Spring House. I also feel like my mother is much safer in this facility as well as the area. They have a great referral program. I hope to be able to refer a few new people to the facility with the hopes of being able to save enough money to obtain a Handpan eventually (they are incredibly expensive), learn how to play it and then play for the residents. They have the most lovely, soothing, relaxing sound which I feel would greatly benefit the residents and to my surprise, I cannot seem to find any Handpan players in the Louisville area (I was going to see if I could find someone willing to volunteer some of their time) or if there are, they are well hidden or perhaps learning still how to play themselves. If you are bringing your loved one to Spring House, I hope we will meet and be friends in the near future. The staff will know who I am and you're welcome to reach out to me if you have questions you'd like to talk with a resident family member about. I wish you and your loved one all the best. God bless!

Ed110523

We chose The Spring House at Louisville for my brother-in-law. It's an unbelievably nice facility where the food is great. The attention to his care is top notch and he seems to enjoy it and like it. The staff is very attentive and extremely professional. This facility is a renovated hotel complex, so his room is very nice. It's a large room. It has a very safe and large bathroom with plenty of safety features. Other than that, it has a nice big window to look out, plenty of room, and extremely clean. For memory care, they have a very large common space with couches and a TV that my brother-in-law can walk down to. There are several tables where they have card games or other things that he can participate in. The amenities feel very spacious and new. It doesn't feel like an old-age home facility. It's very, very new and modern.