Question 1

What places are near Magnolia Springs Louisville or within walking distance for assisted living residents to enjoy?

Accepted Answer

Located just off Shelbyville Road in the heart of Lyndon, Magnolia Springs Louisville is a rental senior living community. We are located off Whipps Mill Rd. and near Oxmoor Mall.

Question 2

What ongoing senior care training does the staff receive?

Accepted Answer

Our team members participate in 20+ hours of ongoing training every year.

Question 3

What safety features or security measures does Magnolia Springs Louisville offer to assisted living residents?

Accepted Answer

Staff available 24/7 for resident assistance
6 points of contact with each resident on a daily basis
Assistance offered for daily living activities
Each apartment has an emergency call system and each resident gets a pendant that will alert staff to their needs anywhere in the community.
Our doors are locked from 7pm until 8am.  Families are given a FOB at the request of the resident to allow entry after hours.  Families may also ring the doorbell to be let in if needed.

Question 4

What programs or activities does Magnolia Springs Louisville offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

The highly individualized program starts with truly getting to know each resident. Using your loved one’s social history, along
specially-designed reminiscence tools, we capture a lasting legacy of details about your loved one: family, friends, career, hobbies, likes and dislikes. Our skilled, trained and compassionate team uses the insights gained from each life story to develop 
 personcentered activities and programming for each resident. Your loved one’s life story is at the heart of Heartfelt CONNECTIONS.

Question 5

What makes the chef or dining program at Magnolia Springs Louisville exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

Restaurant style dining for breakfast, lunch and dinner
Made to order menu options
Menu changes daily to ensure a variety of dining options
Families are welcome and encouraged to share the dining experience
A Bistro is also available 24/7 with complementary grab and go options.

Question 6

How does Magnolia Springs Louisville keep residents' families informed about their loved ones?

Accepted Answer

Our Director of Resident Services and Director of Memory care frequently contact families to update them on the status of their loved one.  We also have programs such as:
Health Monitoring Programs
Routine Assessments
Round Table meetings upon move in, after the first 30-days and then as needed.

Question 7

What is the care staff-to-resident ratio at Magnolia Springs Louisville during daytime and nighttime hours?

Accepted Answer

Magnolia Springs Louisville is staffed well above the state-required minimum.

Question 8

If Magnolia Springs Louisville accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

We are happily a pet-friendly community that accepts all furry friends under 25 pounds (unless a service animal).  We have wonderful outdoor space with pet stations and you can find many of your furry friends walking the halls with their mom or dad any time of the day.  We love pets!

Question 9

Describe the overall population of assisted living residents at Magnolia Springs Louisville. What is their average age? What are their favorite things to do?

Accepted Answer

All ages are welcome at Magnolia Springs Florence!  We uncover each residents talents and interests when developing our activities to ensure that we are bringing joy them and their families and celebrating life to the fullest.

Question 10

What programs or activities does Magnolia Springs Louisville offer to enrich residents' well-being?

Accepted Answer

Focusing on the Eight Dimensions of Wellness we help each resident reach their goal to be stronger than ever and
achieve lifelong wellness— that’s behind everything we do at Magnolia Springs. We recognize that wellness has many dimensions, and we offer you daily opportunities to focus on each.

Question 11

What safety features or security measures does Magnolia Springs Louisville provide to protect residents who wander?

Accepted Answer

We have a well-designed Memory Care neighborhood (Memory Way) for our residents that need the safety and security of being able to walk and be outside and interact with other residents.

Question 12

What transportation services does Magnolia Springs Louisville offer to assisted living residents?

Accepted Answer

Transportation 7 days a week with 3 days each week being for personal appointments
Outings tailored to where our residents want to go

Question 13

What techniques does Magnolia Springs Louisville use to support memory care residents during mealtimes?

Accepted Answer

We utilize "red plate" dining, a research-based technique to stimulate appetites.  We also offer finger-type foods to those that may have difficulty in holding utensils or being still during dining.  Finger foods allow our residents to have the independence they need to continue to feed themselves and not be frustrated at dining times.

Question 14

How does Magnolia Springs Louisville keep residents' families informed about their loved ones' health?

Accepted Answer

Our Director of Resident Services and Director of Memory care frequently contact families to update them on the status of their loved one.  We love sending videos and emails to families to share!  We also have programs such as:
Health Monitoring Programs
Routine Assessments
Round Table meetings upon move in and as needed.

Question 15

What ongoing training does the staff receive in dementia care?

Accepted Answer

We offer required state training and specialized training including our own Heartfelt Connections Training program.

Question 16

Describe the neighborhood around Magnolia Springs Louisville. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

Located just off Shelbyville Road in the heart of Lyndon, Magnolia Springs Louisville is a rental senior living community. We are located off Whipps Mill Rd. and near Oxmoor Mall.

Question 17

Is Magnolia Springs Louisville affiliated with a hospital if more care is needed?

Accepted Answer

We work with all local hospitals and rehabilitation facilities and provide Health and Wellness Navigation throughout their stay here.  We are happy to coordinate post-acute care, follow up appointments and even help one transition to a higher level of care if the need arises.

Question 18

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

We have a Memory Care Director who oversees the care and programming for all our residents with cognitive impairment.  She works in tandem with our Director of Resident Services who is an experienced nurse and helps support the health assessments of each resident.

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