Creekside on Whipps Mill

Karen

I toured Creekside on Whipps Mill. It might be great for people who just need somebody to help with their everyday toiletries and things like that and help with their feeding, but it depends on the individual. For my husband's needs, I couldn't say okay because they can't meet his needs. The staff was great. They were very helpful. It was very clean in the lobby. It was kind of like a nursing home. If you go down the hall to where the rooms and stuff are, you could smell the urine and stuff.

Michael

Creekside on Whipps Mill was more of an assisted living. At that time, I didn't realize what the different levels of care were. We didn't even ask about memory care. What we saw was the residents weren't able to leave the building, but they had a lot of freedom to walk around, which is good for the people, but my mother-in-law would get very confused and lost. She didn't need that much open roaming ability. It was clean. It wasn't old. It still looked nice on the inside. It was well-maintained. The staff was friendly. They had a barber shop. They had one dining room. They had some kind of a salon to get your hair cut, and ladies get their nails done. They had an enclosed kind of garden area where you can go out and sit down, but you were still inside the facility. It's an open air space. The people we spoke with were friendly, but we were looking for Spanish staff, and they didn't have any Spanish staff there. They said it was possible they could hire somebody, but you can't be guaranteed if that would happen. The facility was nice. I would stay there if I was looking for a place.

Connie

I have found Creekside to be a good fit for my mother-in-law. She enjoys the food and the staff are all courteous and helpful. Everyone who works there goes out of their way to provide compassionate care. For us the most important thing in placing our loved one at Creekside was how much the people working there care about the residents. This is abundantly clear at Creekside.

Shirley

Creekside on Whipps Mill was very nice and clean. The memory care rooms were nice and roomy. They had their own bathroom. The people were very friendly and helpful. They were able to answer all of our questions. Monica was very nice. I took my mother with me and Monica's rapport with her was good. She was a very personable person. I found it to be a very pleasant place to stay and I would refer anybody there that needed respite.

Wayne

My father moved into Creekside on Whipps Mill. I'm highly pleased with it myself, the staff, and the way the place is kept. Everything is fine. The staff is very helpful and very professional. The place is clean. He has a lot of activities and that was good for him. And the food is excellent. They have people that come in for different reasons. They sing. Sometimes they'll take field trips to different places. It's really great. I like where he's living better than I like mine. When you walk in, the feeling is like a hotel. The dining area is fairly large for the size of the building, everything's clean, and kind of like a restaurant. I was very impressed with it.

Diana

We toured Creekside on Whipps Mill for my sister, and I love it there. The girl that took me on the tour was an in-home coordinator, and her name is Monica. She was very bubbly. Everybody was just as nice as they can be. And the patients seem to love it there. Everything about it was just nice except for the rooms. They could be a tad bigger, but it's big enough. They had a beauty shop, they take them on outings, and they have all kinds of activities going on every day. We were down on a Friday, and she said that 4:00 is happy hour. They have live music and karaoke. Overall, it was nice. The rooms are probably a little tad bigger than a hospital room. They had different types of rooms. They have a studio, 1-bedroom, and 2-bedroom. With the 1-bedroom, it was bigger and better, and of course, the price was just a tad higher.