StoryPoint Prospect
6901 Carslaw Court, Prospect, KY 40059
(800) 558-0653
Verified Partner
4
(12 reviews)
Photos of StoryPoint Prospect
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Reviews of StoryPoint Prospect in Prospect, Kentucky
4
(12 reviews)
Facility
4.4
Staff
3.9
Food
3.9
Activities
4.0
Value
3.8
Hipster
5
|
February 23, 2024
I stayed here after a hip replacement. I am 90 years old, 91 in March. The facility is top notch. The food is amazing. I was surprised by how many activities were available for us residents. The services they provide went above and beyond my expectations. It is very open and clean but still has a comfortable feel. At first, I thought the staff was looking at their phones a little too much and then I learned their healthcare system runs through the phones. They receive detailed information regarding residents and other issues in real time. This explains why the staff is so exceptional at accommodating each resident's individual needs. So friendly and attentive. I absolutely recommend this facility and would stay here again. Job well done.
Provider Response
Old and getting older
5
|
February 16, 2024
I visited a friend, staff greeted me as I entered the building. I had the pronate lunch and the food was amazing. My friend stated she received excellent care and is very happy. Wished she had made the move sooner.
Queen Road Warrior
5
|
February 5, 2024
This facility is amazing. It offers high quality care with accompanying quality food, entertainment, and individualized care!! So warm and inviting with an extremely open floor plan and attentive, friendly, educated and caring staff! Glad we found this place for my mother-in-law! Answer to a prayer.
Provider Response
Jane
5
|
February 3, 2024
The personal care area is really nice with great room options. The common areas are really well decorated and maintained. The dining room is nice with good food and friendly staff. The team cares about the tenants and treats like family. The memory care area is a good size. Lastly the cost was one of the best values for Oldham County and East End Louisville that I found when selecting home for my mom. Recommend this plan as not too big and just right size to help personalize your experience and care.
Provider Response
Caroline Smith
1
|
January 19, 2024
The rooms are relatively spacious, but you'll likely need to clean it yourself as housekeeping is hit or miss. I have several pictures of things like vomit on the floor, two separate times that urine samples were left out for an unspecified amount of time. And the bathroom, yikes, have had to clean that myself several times as well. Food - definite improvement over time! But, they serve soda with every single meal. It is served family style and some residents cannot cut their food, so they do the best they can eating. But overall, one thing that has improved, is the quality of the food. Interaction with staff - well, if you can find them! Some are very good. Most are not. I have several pictures of staff sleeping. I have heard on numerous occasions, the staff yelling at residents in memory care because they won't do what they want them to do. It is shocking. Several weeks ago, both memory care doors were alarming for well over 8 minutes with no one on the unit to stop the alarm. I watched and caught another memory care resident leaving the unit and brought him back in. I have video of this. The memory care unit is locked and you have to ring a bell. I often wait well over 5 minutes for someone to let me in. I think the record was around 15 minutes, despite ringing several times. I found a nurse and she let me in. If you're looking for consistent enrichment for your memory care family, this is not the place. I have found that they are on their phones and actually seem quite bothered to be there. They complain loudly to each other about their schedules, using profanity and in front of family and residents. I would venture to guess that the staff in memory care is not trained in working with dementia patients. My dad eloped and was found by a stranger on the side of the road. We were not notified by StoryPoint. They didn't know he was gone until he was brought back. The only reason we found out is because the person who found him called the number we wrote on his airtags. We did not receive the message until the following morning. From a stranger. Not one person from SP called to let us know that he had gotten out of the building. I found a new place for my dad to live and I've never been so relieved. I was waiting to submit this review so he didn't receive any blowback. StoryPoint prospect has somehow kept my dad alive for the past year or so, but that's about it. I can't wait to move him and will tell anyone listening to not send your loved one to this community.
Provider Response
RCDunlap
4
|
October 15, 2023
Great, clean facility! My relative has lived in the assisted living section for over a year and feels safe and comfortable. The 1 bedroom floor plan are very spacious and easy to move around a walker. The staff are friendly and willing to help.
Provider Response
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Costs for StoryPoint Prospect in Prospect, Kentucky
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,050
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,250
Starting Price
Services and Amenities of StoryPoint Prospect in Prospect, Kentucky
Licenses
- State Licenses: 101278
About StoryPoint Prospect in Prospect, Kentucky
Welcome to StoryPoint Prospect! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our various senior living options include personal care, respite care, and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Prospect is a place where residents can truly Shine. Everyday.
Personal Care
Personal Care provides 24-hour support in a licensed community setting. Services include medication administration, appointment coordination, assistance with daily activities and more.
Respite Care
Our respite program is designed to provide comprehensive support for those who are in need of temporary care. We also offer spacious apartments and access to our community’s services and amenities.
Memory Care
Designed for those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.
Community Amenities:
• Chef-prepared meals • Salon and spa • Putting green • Movie theater • Library • Fitness center • Housekeeping and laundry services • Apartments with private patios • Outdoor patios and garden areas • Household maintenance • Shuttle services • Pet care • And moreHelp seniors by writing a review
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