Magnolia Springs Southpointe

DogMom10

The woman working at the front desk was oddly loud, unprofessional and could not answer basic questions. That’s the first person you see so gives a bad first impression. The dining area was nice and food choices seemed good. Care team was very friendly. The lady who we talked to on tour also had to check on everything despite saying she was a manager and could not answer anything because she was new. I didn’t get a comfortable feeling.

Melanie

Magnolia Springs SouthPointe was my top pick. However, it wouldn't work for my sister because of its openness, and she needs to be restricted. I like the openness of it and there is a lot of light as you walk in. The cafeteria has light. I would go there, I probably couldn't afford it, but I would go there myself. My sister is college-educated, and she was finding a hard time with conversations with different people where she is now, and so she would like to be challenged conversationally, and that might be available there more because of this mix of people. Cody, who gave me the tour, took his time and was very knowledgeable. He said hello to people by name and that impressed me. He is just the marketing guy, but he knew the people and that was very good. They have a chef and I looked at the menus and those are very impressive. I think my sister would be more interested in what I saw there than other institutions that I've seen. The facility is only six years old, so it has that clean feel and there are no smells like you would get in some of the more hospital-like facilities. After looking at eight of them either virtually or in person, it seemed like it had everything that all the other ones have including the salon. They have a little gift shop or a little mini-store, and not all of them have that, and so that was nice. Almost all of them had a TV room, but theirs was more comfortable and more theater-like.

Darren

Our tour with Magnolia Springs SouthPointe was really good. The staff and the community were excellent. I enjoyed seeing the area that the memory care is provided. Cody was excellent in answering all of my questions and made me feel very comfortable. It's very clean and very welcoming. They have entertainment and things going on, they do have a workout facility, they have a cafeteria. I liked most just the appearance of the facility, I got introduced to a few staff members there. Everybody made me feel important and very welcome.

Michael

I visited Magnolia Springs SouthPointe's independent living. It started out looking nice on the outside. On the inside, the first thing you see besides the office is the cafeteria. I guess you would call it the restaurant part. I liked it. I don't have anything right now to compare it with but I enjoyed my visit, and the people are really nice. The apartment I saw was fine, though small. Every one of them was small wherever you went. I only looked at a one-bedroom. It had one bedroom and a kind of living room and kitchen. The person who assisted me was a very nice guy, and he knew what he was talking about. He took plenty of time with me and was knowledgeable about their situation. The dining area looked nice from a distance, but I didn't go inside, and I didn't have any food. Their menu looked good. They have a barbershop and a beauty shop.

kayrock

My parents moved to Magnolia Springs when my dad was not doing well, he was actually on hospice for awhile. The caregivers are amazing, they are caring and compassionate. They made it possible for my brothers and me to relax a bit and know my parents were safe.

Provider Response