The PT staff was wonderful some of the nurses were good as well. But waiting 45 minutes to an hour for help is ridiculous. Receiving a blueberry muffin fruit salad and cottage cheese for dinner is ridiculous. I wish I was exaggerating I'm not. Water spilt over 12 hours ago still on the floor. Nurses not communicating between shift changes important information.
Altenheim Senior Living
Offers Assisted Living, Independent Living, and Continuing Care Communities
20 Reviews
3525 East Hanna Avenue, Indianapolis, IN 46237
Call
(800) 385-2527
Reviews of Altenheim Senior Living
Assisted Living Reviews for Altenheim Senior Living
May 23, 2021
I am/was a resident of this facility
September 11, 2016
I visited this facility
Altenheim was very pretty and lovely, but very expensive. If the price would have been cheaper, she would have been there. It’s a nice place -- old, but well kept. The rooms were small, but very clean and very nice.
April 27, 2016
I am a friend or relative of resident
If I was able to give it 0 stars I would. I don't even know where to begin. This place has been a nightmare from day 1. The only good thing I can say is for the CNA's, who are sadly the most underpaid, they seem to have some form of compassion. The nurses and other staff, not so much. One person never knows what the next is doing, you can never get a response from anyone, nor find anyone on most days. My grandmother would call for meds, not get them. Call to get assistance with a bed pan, no response until much later when she would be ridiculed for messing herself (she was completely unable to walk), knats around food on some days, many days without her sheets being changed, we found feces on her bed after she had been changed because they didnt clean her bed. Missing items all the time. Wrong meds, or no meds on some days. And, they don't use any proper procedures on preventing infection, my grandmother along with a few other residents contracted CDIFF there, which ultimately caused her to be unable to complete her PT and being kicked out. There is much much more, but if you care for your family, don't be fooled by the smiling faces and what you think nice facility. This place should be shut down and is a complete nightmare!
July 20, 2015
I visited this facility
Altenheim was pretty. It was very big, very spacious, and well maintained. The staff was really nice. It just was a pretty place to live. If my husband and I were out there, we might live there because it was very pretty. I love the laundry room and everything. The rooms would accommodate just fine. My mom and brother would have plenty of rooms to breathe and live and everything else.
May 17, 2015
I am a friend or relative of a resident
Altenheim is a Methodist home, and it was a very nice place. People are very kind and nice too. The rooms and apartments were nicely done. They played games, someone plays the piano, and they are having a memorial service at the end of this month.
July 18, 2014
I visited this facility
Altenheim was our second choice. The facility seemed friendly and homey. The rooms were OK. The staff also seemed friendly. We were only there for an hour, but my mom felt good about the place.
March 29, 2014
I am a friend or relative of a resident
Altenheim is very nice, and my in-laws are living there. They have a one-bedroom apartment that’s quite roomy and very nice. It was bigger than in a lot of other facilities. The staff is wonderful. They have different levels of care. They have dance every day, exercise class, and they do outings. The food is pretty nice; they have their basic full menu, but they also offer a separate menu as an alternative. They have four or five dining facilities, and you can go whichever one you want. They have about 32 acres of land area, including a walking path and a pond you can fish in. My in-laws feel very welcome and well cared for.
November 28, 2013
I am a friend or relative of a resident
I had mom at Altenheim and she has been in there for a month and a half. I really like the facility. I was checking other places, but I really felt that this facility would be able to meet her needs the best. They had more levels of assisted living care than most of the other places. They had pretty much lift up everything they said that they would do and be able to do for my mother and so I've been really pleased with the whole experience. They have different size rooms. They have small, medium, and large and they were all very nice. They have a lot of activities. Everything was very clean and well kept. It's a good place and my mom has adjusted and she likes it.
Independent Living Reviews for Altenheim Senior Living
September 23, 2021
I visited this facility
I took a tour through Altenheim Senior Living and they showed me one apartment that was offered as independent living because that's what I was looking for, but it was within the assisted living facility. So, I was not interested in that. The only option I was interested in was this specific 'garden home' that the staff member showed me, and it was perfect.
They have fitness areas, a playroom, and all these beautiful landscapes outside. However, the air conditioning in the assisted living had been out for two days, which was not very encouraging to me, given the heat that we had on that weekend of my visit. If I needed assisted living, I probably would not have moved in or chosen that facility. When I asked the lady who took me around about it, she said, "Well, some of the equipment is old.", and I understand that, but I also think that the owners should have replaced this old equipment before it completely went out and then took days to fix it.
January 15, 2020
I visited this facility
We went to Altenheim Senior Living and I thought it was a very nice place. We placed our name on the waiting list. It was affordable, it was clean, and the woman who showed us around was friendly and willing to answer all our questions. We actually knew someone who was there. They have group visits to places, they have a library, and I asked if I could start a group of women who did handicrafts. I said that we could meet once a week, they seemed very interested, and said that would be a good idea to get people out of their rooms and talking about what they can do. It's an older facility, but it's very well maintained.
February 19, 2018
I visited this facility
My parents liked Altenheim Senior Living very much, but there wasn't a unit available. They had individual homes, and duplex brick homes which was what my parents liked. The place was very clean and very bright. They also offer everything that my parents could use. Michael was the one who took us around, and he was very patient and helpful. The grounds and the layout were beautiful. It was on 32 acres of land and they had nice, paved walking paths.
August 30, 2017
I am a friend or relative of a current/past resident
I would like to share our experience with Altenheim. My mother was admitted to their care under the St, Francis Hospice Care. The staff from the director were extremely cordial and showed true loving care for mom. Any questions I had were addressed immediately and all kept us informed for the care of mom. Unfortunately she pass August 24th and they gave us all the privacy we needed. If you or a family member need a caring facility, these people are the best in my eyes. Keep up the great work. I will be visiting them quite often even though mom has gone home to be with others.
February 04, 2017
I am a friend or relative of a current/past resident
Great place. Home away from home for therapy needs.
September 24, 2016
I am a friend or relative of a current/past resident
We have a loved one in Assisted Living. The nursing staff rates high with us. They are caring and do what they can but are understaffed. Housekeeping is way understaffed. Rooms are not getting cleaned. Trash does not get emptied daily. Beds are not changed regularly. Stop in for lunch or dinner. Food is terrible and getting worse. The assisted part is missing. Short on aides. Carpets are not kept clean And swept. Residents in assisted living must be able to live as independent residents.
Need memory care in the future? There is no memory care here. Think security is important? Check it out thoroughly. Don't bother trying to get answers from administration or Cardon. It seldom happens.
Advice: look for a not-for-profit facility.
January 24, 2016
I am/was a resident of this facility
I have a big home at Altenheim as when I moved here my wife was with me but she passed away a couple of years ago. I have a 2-bedroom house. The place is very clean and I joined groups here.
November 23, 2013
I am/was a resident of this facility
Altenheim was where I had my rehab. That's probably one of the best places I've been to. They also have a separate section where you can either have assisted or independent living. Everything was spotless. The living environment was great. They have a section for picnics and a pond, which was so big that you can actually fish in it. They have benches and walkways all over the place. It was pretty easy to get around there. They have bingo in the afternoons. They have a snack bar for the residents and you can eat at three different spots. They have a dining room setting where you can get waited on and another area where you can wait on yourself. The staff was great and my rehab was good. They seemed to really care about their patients. Their rooms were great. From what I've seen they were like apartments where you have a double room there and you all have shower facilities. They also have laundry service available if you want. I just found everything great there.
March 13, 2013
Other
YOU NEED TO PAY MORE ATTENTION TO YOUR FOLKS THAT STAY THERE AND WHEN THEY CALL FOR HELP DO NOT DISREGUARD THEM THEY ARE PAYING YOU TO CARE FOR THEM. U DO GET A CHECK RIGHT.
THEY NEED LOVE AND HAVE FEELINGS AS U AND I DO.
YOU HAVE LET MY FAMILY DOWN.
Continuing Care Retirement Community Reviews for Altenheim Senior Living
September 04, 2021
I am a friend or relative of a current/past resident
Altenheim Senior Living has been OK. I had someone else in there a few years ago, that's why it was my first choice for my friend too who is in rehab right now. It's nice, clean, and the staff has been great. They answer my questions or try to find an answer for them, but they have been short-staffed, every place is right now though, so that's OK. I have no problems with them, and it's just too expensive.
She has a private room. It's homey and a nice room. They're redoing her whole floor and so she's in an area where it's all-new. They have a lot of daily activities, like music, entertainment, bingo, church on Sundays, and she can walk outside to go sit down on the patio. Their food is cafeteria food, nothing fantastic, she likes it though.
September 29, 2017
I visited this facility
The people in Altenheim Family-First were nice. The guy we talked to was really helpful in giving us good information on how to make it work. The place itself was clean but old, so I wasn't so sure. They had room to go outside. It was nice, but it really wasn't anything special.
July 23, 2012
I visited this facility
Altenheim is an extremely tidy assisted living facility. It is clean inside as well as outside. Very impressed with how things are ran there. The staff seems to care deeply for the residents. There are many events and outings that the residents can participate in. I know that there is bingo, arts and crafts, and many others. They have even taught some of the people there how to play on a Nintendo Wii. Around Halloween, they allow children or grandchildren of the family member living there to come trick or treat. It always seems to cheer up alot of the ladies. Just recently Altenheim had a hog roast. The residents were able to come outside and enjoy a great meal with their family and friends. There was even a band playing big band music. It was enjoyable. There were lots of smiles that day. There is so much I can say about this place. Altenheim is a place that I would recommend to anyone looking for assisted living on the south side of Indianapolis.
Costs for Altenheim Senior Living
Services and Amenities of Altenheim Senior Living
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- 3-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Guest services
- Guests At Mealtime
- Overnight Guests
Languages
- English
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 155196
- Ownership Type: For Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 84
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
- Occupational Therapy
Licenses
- State Licenses: 15-000103-1
Costs
About Altenheim Senior Living
Altenheim Senior Living’s park-like campus in Indianapolis invites residents and guests to stroll the grounds and enjoy 32 beautiful acres of gardens, expansive lawns, paved walking paths, and a stocked fishing pond. The community’s location combines convenient access to I-465 and all parts of the city including the charming attractions of Beech Grove, Indiana. Greenwood Park Mall and other local amenities offer entertainment, shopping, and restaurants. Plus, with nearby physician’s offices, specialized medical services, and the major medical centers of south-central Indianapolis, Altenheim’s setting is the perfect complement to the community’s exceptional reputation and progressive approach to senior living and care.
For over 100 years, generations of area residents have chosen Altenheim for our tradition of gracious living, comprehensive continuum of care, and specialized rehabilitation services. Garden homes and apartments are available for maintenance-free independent living, with access to onsite health care services if ever needed. These services include assisted living and long-term skilled nursing care, as well as short-term rehabilitation with a full range of rehabilitative therapies.
Assisted Living Features and Services Included in Monthly Fee:
- Individualized assessment and development of personalized care plan
- Nursing services available 24 hours a day, 7 days a week for emergencies
- Private studio or 1-bedroom apartment with private bath
- Kitchenette with microwave oven and small refrigerator
- Three delicious restaurant-style meals daily
- All apartment, community and grounds maintenance
- Weekly housekeeping and flat linen service
- Scheduled transportation
- Social, cultural, and educational programs and activities
- Cable TV and all utilities included – except telephone
- Individually controlled heating and air conditioning
- Smoke detectors, sprinklers and alarm system
- Emergency response system
- Wall-to-wall carpeting
- Complimentary laundry facilities
Maintenance-free independent living
Garden home living offers maximum independence and the feel of a private residence in a traditional neighborhood, while apartment home living offers immediate access to community amenities, programs and activities.
Apartment Homes Features and Services Included in Month-to-Month Rental:
- Private studio or 1-bedroom apartment with private bath
- Kitchenette with microwave oven and small refrigerator
- Three delicious restaurant-style meals daily
- All apartment, community and grounds maintenance
- Weekly housekeeping and flat linen service
- Scheduled transportation
- Social, cultural, and educational programs and activities
- Cable TV and all utilities included – except telephone
- Individually controlled heating and air conditioning
- Smoke detectors, sprinklers and alarm system
- Emergency response system
- Wall-to-wall carpeting
- Complimentary laundry facilities
Altenheim is part of the CarDon family of care. Based in Bloomington, Indiana, CarDon & Associates’ 35-plus years of management expertise and uniquely family-centered approach form the foundation of inspired senior living and compassionate care giving at our communities located throughout south-central Indiana. Thank you for your interest at Altenheim Senior Living please give us a call to schedule a free tour.
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