This facility has experienced way too much staff turnover. My mother hasn’t received the proper medication and the kitchen staff constantly doesn’t report to work. Things are going down hill fast and there is no leadership, no follow thru and no response from corporate. Disappointed!
Demaree Crossing
Offers Assisted Living and Memory Care
7 Reviews
1255 Demaree Road, Greenwood, IN 46143
Call
(800) 385-2527
Reviews of Demaree Crossing
Assisted Living Reviews for Demaree Crossing
August 31, 2020
I am a friend or relative of a current/past resident
January 15, 2020
I am a friend or relative of a current/past resident
My mother is in Demaree Crossing. They have big staff changes going on. They have trouble keeping everything straight. They lost their director and their accounting manager, but the staff seemed very friendly and caring. She likes staying in her room a lot, but she said she has been in every room in the whole place doing activities in the month and a half she's been there. They have a variety of activities that's seasonal like Christmas and Thanksgiving.
October 10, 2019
I am a friend or relative of a current/past resident
Mom has moved into Demaree Crossing. They are doing everything they can to make her comfortable there. They're trying to do their best. We have had a couple of issues trying to work out the medicine. Another thing is that some of the helpers were not staying on her schedule. They are gathering laundry ahead of when they are supposed to. It is confusing my mom. We talked with them about sticking to the schedule and not trying to do things a day ahead of time. We are still working through our feeling about the place, but a lot of their services have been very good. They offer some activities. My mom enjoys going to meals and talking with people there, but as far as activities like bingo and listening to music, she usually retreats back to her room. It is more of an adjustment. It seems like they have been offering things that would interest most people. The staff members have made an effort to welcome us. They also make an effort to keep her room clean. It looks like there are a variety of things available.
May 25, 2018
I visited this facility
Demaree Crossing is a beautiful facility. I really liked the units and really wanted to get my dad in there. I felt they would be able to keep an eye on my dad. I was very disappointed with how I was treated. They know I had to move him after some time, and I thought they were very unprofessional. It's a new facility. The kitchen still needed a little bit of help. They only had 20 beds, and the staffing might not be up to par. The place itself was pretty, and I really liked how it was setup. I had lunch there, and the food was OK, but I think there was a communication problem with the staff waiting at the table.
Provider Response
I am sorry to hear about your experience at Demaree Crossing. We are always looking for ways to improve to give both your father a great life and give you an peace of mind. We appriciate your feedback and would love to hear more about your experience touring our community. Please email us at demc.adm@meridiansenior.com or call us at 317.316.8380 to let us know how else you think we can improve.
February 05, 2018
I visited this facility
My aunt will be moving into Demaree Crossing. The rooms I saw were very nice and a decent size. It's a brand-new facility. I haven't met any of the staff other than the top administrative people, but they seemed very nice. Overall, I love the concept of the building, with all the rooms on the outside and the activity and cafeteria in the center with the nurses' station, so they are not tucked away. It's brand new, so they haven't set up the activities yet. They have a fireplace in there for them to sit by. There are a couple of gazebos in the activity center. I love that it's set up with memory care in mind, not an afterthought. Somebody put some thought in how they had set it up.
Provider Response
Debbie, We’re looking forward to your aunt moving in with us soon! After our recent visit with your aunt we’ll be able to tailor the activities to meet her interests! Holly is working on that now! Hope to see you again at our Grand Opening on Thursday!
Memory Care Reviews for Demaree Crossing
October 12, 2020
I am a friend or relative of a current/past resident
I am a family member of a past resident. I am so disappointed in the experience we had on all levels. The rooms were not clean. I know of at least a three week period that nothing was done as far as housekeeping. Laundry was mixed up and/or lost. Dirty dishes and tables not cleaned in the eating areas. Communication between staff and family was horrible. Food was average but the selections they promised were not available You got whatever they put on the plate and sent out. I would not recommend this facility at all.
Provider Response
Thank you for your feedback. We are very sorry you had a disappointing experience in our community. What you are describing in no way aligns with our high standards for cleanliness, dining or communications. We would love to talk with you directly to understand more about this situation and find solutions together. Please contact me .
October 02, 2019
I am a friend or relative of a current/past resident
Demaree Crossing is an excellent facility. It's beautifully decorated and the nurses are attentive. My mother says the food is good. The rooms are nice. She's in a studio by herself, and it's small, but it's a lot better than some of the rooms in some other places. She's able to get her bed, a recliner, a dresser, and a TV in there. The staff is attentive, cheerful, helpful, and they know what they're doing. They have a lot of activities, outings, they play bingo, and have church services. Each resident has a plastic tote and in it are things that they enjoy doing. One resident who is a farmer has pictures of tractors that he had in his tote and he'll tell you about them. He also has packets of seeds. They have crafts and they made birdhouses the other day. They go on the bus and drive them around to look around or to go shopping.
Questions about Demaree Crossing
What ongoing training does the staff receive in dementia care?
The staff is required to take several courses about dementia care.
What places are near Demaree Crossing or within walking distance for assisted living residents to enjoy?
We are located in a quiet residential neighborhood.
What transportation services does Demaree Crossing offer to assisted living residents?
We offer free transportation for doctor appointments, shopping, scenic tours, museums, and many other attractions.
What makes the chef or dining program at Demaree Crossing exceptional? What kind of menu can assisted living residents expect?
Breakfast is made to order. Two main entrees are offered for lunch and dinner. We feature a superfood every month. Snacks are available 24/7 to our residents.
What safety features or security measures does Demaree Crossing offer to assisted living residents?
Personal emergency pendants for each resident, pull cords in the bathroom, bedroom, and living room. Grab bars in bathroom and safe walk-in showers with grab bars.
If Demaree Crossing accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Dogs, cats, and other smaller pets are welcome at Demaree Crossing. We have beautiful grounds around our building to walk your dog.
What ongoing senior care training does the staff receive?
Every staff member is required to take and pass courses every month for staff development and to help our residents.
What safety features or security measures does Demaree Crossing provide to protect residents who wander?
Our memory support is very safe and locked at all times.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our director of nursing does this along with our assistant director of nursing. They assess on a needed basis.
Describe the neighborhood around Demaree Crossing. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located in a very nice, scenic, and quiet residential neighborhood away form all the noise.
Is Demaree Crossing affiliated with a hospital if more care is needed?
We are not. Our families choose what hospitals they want for our residents.
Costs for Demaree Crossing
Services and Amenities of Demaree Crossing
Costs
- Entry Fee
- Fee Structure Extra: Assisted Living Is + Care Costs Memory Care Is All Inclusive
- Assisted Living Starting At: $3125/month
- Memory Care Starting At: $5600/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
Activities
- Offsite Activities
- Religious Services
Guest services
- Guest Parking
Languages
- English
General
- Staff Patient Ratio: Pets Under 40 Lbs.
- Minimum Age: 55
Licenses
- State Licenses: Pending
About Demaree Crossing
Assisted Living:
Live independently as you desire without having to worry about chores or the hassles of homeownership. What’s more WOW-ing than that? Assisted living at Demaree Crossing offers so many opportunities to live an active, engaging life pursuing your passions and interests. With programs and activities offered every day, there’s always something fun and exciting to do. And with caring and dedicated staff available 24/7, you’ll have peace of mind knowing that help is never faraway.
Memory Care:
We believe meaningful moments can happen anytime, anywhere. By helping make and celebrate these meaningful moments, we create an environment where residents with Alzheimer’s disease and other dementia-related illnesses are nurtured, inspired and loved. Moments in Time, our innovative, Montessori-based memory care program, provides moments of WOW by capturing, validating and celebrating residents’ special moments when and where they happen.
At Demaree Crossing, your individual needs are the core of everything we do. We focus on preserving your independence and dignity in a warm, homelike setting. Our all-inclusive approach means you’ll always have the care you need to live life your way, no matter how your health needs change.
What We Offer:
- Private and companion rooms, with cable TV and state-of-the-art emergency systems
- Three meals a day served in our restaurant-style dining room
- Maintenance-free living
- Housekeeping and linen services, including daily bed-making and trash removal
- On-site beauty salon and barber shop
- Safe and secure memory care neighborhood featuring Montessori-based Moments In Time programming
- Assistance for the tasks of daily living, including medication assistance, bathing assistance, grooming assistance and more
- A comprehensive social and activities program, with something fun to do every day
- And much, much more
What Makes Us Special
Welcome to WOW! Demaree Crossing invites you to live life your way and create meaningful moments every single day. Our brand-new community is designed to give you the utmost personal care and attention while enjoying a relaxed, friendly, worry-free living environment. Comfortable suites, a homelike setting, amazing amenities … every day at Demaree Crossing is an opportunity to be inspired and be WOW-ed!
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