American Village

Perla

American Village Healthcare was a very, very busy place. We saw a lot of staff dealing with the residents. I like that they're interacting very well. I saw a lot of guests, and everybody was welcoming and very friendly. They talk to you, and it was good. The staff that I interacted with were very helpful and gave lots of information. I would say that they were nice and friendly, we had good interaction. The facility is very good, it's a very big facility and very busy. It was lunchtime when we went, so it was hectic, but they were managing well. I think they had 2-3 dining areas, and I liked one of them very much. The room we saw was very beautiful. The decoration is very nice, it has a darker and more like orange decoration, but it's very nice. They do a lot of activities and different things. The staff showed me the area where they do activities and exercises. Everything looks pretty good to me. I like the outer parts of it where you can go sit by the water, which is something great when you're going to visit your relatives. You can sit by the water and they have benches and tables there, which is nice, but it's kind of secluded. I like the seclusion in a way, but getting there's a little bit difficult.

ReviewerVT122320203

We visited American Village for Mom. It was limited because of COVID, but it was fine. They answered all my questions. We did not speak to any healthcare people, but we spoke to some of the finance people/those who recruit people for their home. The facility seemed fine. We toured the facilities, and they took us around to the common areas and it was fine. There was a salon.

Libby

My cousin loves it at American Village, it's very nice and they were wonderful. Their apartments are very nice, all the utilities are paid, and the food is good. The staff is very, very kind and very personable. It's a very good situation for her. She's in what's called independent living, although all her meals are provided and they give everybody a medical necklace and they check on everyone twice a day. I was just talking with her on the phone and she's very happy. She had known somebody whose parents are there at the American Village and so she already knew a little bit about it and that helped a lot.

shawn221207

I visited American Village. They were very courteous, and the facility has a lot of options, from garden homes to independent living and assisted living. The staff was very helpful and polite. The accommodations were well-maintained and clean, and they had a lot of options, from multiple bedrooms to sharing a room in the assisted living.

Donna632632

We chose to go to American Village because we really felt drawn to it. What stood out to me is the friendliness of the staff and the actual caring by staff. Everyone there knew all of the names of everyone that lived there. The property is well-maintained, the apartment has just been remodeled, and it was just a perfect fit. They have daily exercise and yoga, and there are people who come in periodically who do other types of activities. My mom has done watercolors and drumming.

James092

American Village was nice. The dining room was very clean and nice. It was a small area. The staff was excellent and nice. The residents looked happy and nice. It seemed like they were enjoying the place. The rooms weren't as big as I thought they would be.

Marie071160

American Village is very nice and unpretentious. It has a homey atmosphere. The person there is very nice, personable, helpful, and not a pushy salesperson, and I like that. I just saw on the memory care unit that the residents were doing activities. I am disappointed that the memory care unit's dining area isn't very attractive. The dining area on the healthcare unit or medical park is nicer looking than the dining room in the memory care unit. They have a crafts room, which is generally an activities room where they do crafts, exercise, and get together as a group.

Peggy111302850

We went to visit American Village, and the place was nice. The rooms were average. I think the tour wasn’t as good, but we knew people who were there. The facility was nice.

RM VAN

We visited American Village, and there was one large room with a fairly large number of people in wheelchairs just sitting around. The rooms were small, and some of the rooms were double (but they were small as well).

Janet S.1

I liked American Village, and they had nice facilities, but some of the rooms were shared, and that wouldn’t be suitable for mom. They had activities. They were accommodating in letting me visit on a Saturday. They had a community room, but they were undergoing renovations. The base price was affordable, but the rest was a la carte.

Caring111017050

American Village was very clean, and the staff was very friendly. The room were nice too, but expensive. They could improve on the cost. The food and dining room seemed very nice. The security seemed adequate.

Terry Ceaser-Hudson

I have been a caretaker for my husband for nearly 17 years due to a brain aneurysm and brain damage and have been very particular about my husbands care. When I travel I have tried various locations for respite care and have for the most part, been very displeased for one reason or another. That is until I experienced American Village. I was so impressed with the staff, the cleanliness of the facility and how very well kept it is. It is an older facility but you would never know walking in. Freshly painted and very welcoming. I have been fighting the need to place my husband in a nursing home full time but I can honestly say I have found a wonderful home for him there. He spent two weeks in respite care and had not one complaint. For him that is something. I am so pleased to have found this great facility

Anonymous110668650

American Village was nice for people who want a hospital setting. The room was very nice. The only thing I did not like was some of the rooms had small refrigerator, and a person would have to bend down to get whatever they want out of it. I think the dining room was nice. They had good security. I would suggest they clean their floors because the hallways smelled like urine.

Caring100529650

American Village might be one I like the least. It is a very old place. People just live in the hallways sitting in their wheelchair. I don't recall any specific different area for memory care. Wherever I walk, it seems like it was all the same thing. There is a small dining hall with really low ceilings. People would be shuffled in for meals and shuffled out, and it is all locked up again. That room is rarely used for anything else except for meals as far as I know. It was really loud. I didn't like how the space was arranged. They just have a curtain between the other person's bed and your bed. I just couldn't see my mom in there at all. For me, I am rating it for what I want for my mom. It may be different for other people for what they want, but for me, it was not good at all. I just felt the staff is constantly talking. It's not a quiet whisper or walk up to somebody and says something, but their voices are too loud. I just think people need open living space so they are not just shoved into hallways, like nice welcoming rooms.

hoot's daugter

My sister and I had been "sharing" mom for the last 2 years before moving her into American Village Assisted Living/Washington Manor. We knew it was going to be a difficult adjustment for mom since she had been a nursing home aide/nurse for almost 40 years (she knew it all). My sister and I were cautious/nervous about this but could not have more wrong. The Nursing Staff have embraced her medical/care needs. Mom has adjusted SO well and loves her new retirement home. She tells family and friends that there is so much to do here - "they keep you busy". She enjoys being able to go on outings with the others. Getting in and out of the bus is so easy for her. A former food critic, mom has no complaints about the food. She is able to have some of her furnishings from her home which makes her studio apartment appealing to her. She looks out her window and comments on her view of the lake with the swans. She says it is a "peaceful view". Knowing that mom will be able to move through the continuum on the campus here at American Village made this placement right. They have long term care beds but also Memory Care, so whatever the future holds for mom . . . we won't have to chose another place.

Caring99345050

American Village is a very nice facility. I think the issue with them at the time we were looking was that my brother didn't have Medicaid. They were a little above his ability to afford to live there. I don't believe they have any Medicaid waiver bid, but it is a nice facility. Their rooms are clean and nicely furnished. It has a lot of character. The dining room is very nice. That would have been my brother's choice if he had the budget.

Caring88347350

American Village is wonderful. They're very good with my mom. The staff is very caring, very helpful, and they take care of her. The room was all fixed up when she moved in. It was very nice. The food was great. I'm very pleased with it.

Caring8464

I was very impressed with American Village, actually. What I like about it was, first of all, the land on which it is built was beautiful. I mean, you would look out a window, for instance, and you would see a long lawn and water, and then the moon. It is really built on a beautiful piece of property, which to me is important in my old age; I want to be closer to nature or to tranquility. We were also shown two of the larger apartments there, and they were very lovely. I thought that would be a wonderful thing.

Caring78593150

She was in American Village in independent, and we moved her to the memory care unit. There are like 20 people that are in her unit. They have a separate dining area, then they have a big general room where they come in, and they do activities in there. They have a TV in there, they play bingo, and when the other sections of the buildings have something, they can go to that also, but mainly they stay right in their area. They have a nursing station, and she's in just one big room that is large enough to have a bed. It's just a couch in there, and she has a closet. They have a small refrigerator, a sink, and a shower. The staff seems to be treating her very well; the food looks OK. They could use more help, since everybody there has Alzheimer's and dementia, and they usually have one nurse and two CNAs.

George46

American Village was okay. It looked pretty clean to me. My daughter's aunt stayed there, she has Alzheimer's. We were in her room, it was a little tight. The dining area was small but ample I suppose.

Caring75527550

I did have a tour at American Village and I didn’t like it very much at all. I felt that it was overcrowded and it didn’t seem clean. Their hallway seemed there's just not enough room for people to even walk in it. Their dining room was very nice. The activities were basically just about the same like they do bingo. They have people doing different types of activities and it seemed okay. I just feel that they actually need to renovate. The rooms were spacious, but they weren’t as clean as they should be. It looked very old and drab looking; not cheery.

kwesi8448

I feel as if the facilities were nicely kept and the staff were very friendly and welcoming. As we took the tour, the lady that I accompanied was very impressed with the way that things looked, but was a little bit dissuaded because of the price of things there (room and board). Other than the price, things looked nice and were very presentable, and the staff didn't make us feel like strangers. We were welcomed as if we were family and treated like potential prospects. The tour of the facility lasted about 45-minutes and afterwards and during the tour, our tourguide (whose name I can't remember) was open to any questions that we had. I am notorious for asking a lot of questions, but this didn't seem to irritate our tour guide at all. The location of the facility was the biggest draw in because it was close to a lot of the sites that my friend had grown up around (located off of a major street and close to many of the historical areas in Broadripple).