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Featured Review
4
|
August 10, 2021
My mom is in Bickford of Greenwood and it's been great. They're just like little apartments. She's staying in a 1-bedroom apartment. The staff all seem to be very helpful and I'm happy with the place. She's just not excited about the food, it's too fancy for her. They play bingo and they have all kinds of activities going on. They post a monthly schedule of when all the activities are going to go on. They have ice cream trucks come in and those kinds of things. I think it was ridiculously expensive though. There's nothing cheap about it at all. I hate to think of what it's going to cost when we have to go over to the memory care part of it because she does have dementia. She was just at the borderline so she's staying in assisted living for a while.
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About Bickford of Greenwood in Greenwood, Indiana
If you think there's not much going on in a senior living community, you've never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever it takes to make sure your loved one is living their best life possible. That includes our nationally recognized HigherPath senior health model. Think of it as your loved one's safety net -- a proactive care team that's all about helping them live happier, healthier -- longer. Oh and did we mention our resident happiness ratings are double the industry average? Get your loved one on the HigherPath Many assisted living facilities seem similar. But Bickford's nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path. On-site primary care High-performing care network Interdisciplinary care meetings Integrated health records Outcome-focused technology Created to care for our family. Devoted to serving yours. Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life's work. We're still family-owned and operated today. Support in a home-like environment Your loved one deserves to focus on what matters most -- living the best life possible. Whatever care needs they have, we're here to help. Bread Basket Scratch Kitchen - This isn't institutional food. They'll get three meals a day from our scratch kitchen -- good as home can be. Daily Activities - Choose your fun every day, with options like exercise, guitar sessions, happy hour, and much, much more. Pet Friendly - Know your loved one and their pet are thriving together. We provide assistance with all pet care needs, including feeding, litter box, and outdoor time. Resident Monitoring System - Never worry that mom could end up somewhere unsafe. Transportation Services - Rest easy knowing your loved one can get anywhere they need to go, safely and hassle-free. Medication Management - Twenty different pills per day? No problem. Assistance with Activities of Daily Living - Whatever it takes to give your loved one their dignity, choice, and independence. Maintenance-Free Living - Housekeeping, laundry, home maintenance -- no more! (And yes, we'll even help with the TV remote.) Dementia Programming - All Bickford caregivers consistently receive advanced training in dementia care. Spiritual Care - Most senior living communities rely on volunteers for spiritual care. Not us. We partner with MarketPlace Chaplains to provide reliable, consistent, professional support. Help your loved one age gracefully in 3 easy steps Visit us. Come in for a tour with one of our Family Advocates. We'll start by listening so we can understand your loved one's unique situation. We know what's at stake and we're ready to do whatever it takes. Choose a HigherPath. The status quo isn't good enough. Your loved one deserves better. With our proprietary HigherPath senior health model, we can help your loved one live happier, healthier -- longer. Cherish your time together. These years are meant to be golden. With your loved one living their best life possible, you can savor every moment. Meals, milestones, memories -- enjoy them all. To learn more about this providers license and review other available state reports, please visit: Indiana Department of Public Health - Health Care Providers Consumer Reports
Services and Amenities of Bickford of Greenwood in Greenwood, Indiana
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Salon Services
Health Services
- Skilled Nursing
On-Site Services
- Religious Services
Pets
- Pets
- No Cats
- No Small Dogs
- No Large Dogs
Transportation & Shopping
- General Transportation Services
Personal Care
- Cooking services
Diet & Nutrition
- Diabetic
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Room Amenities
- Wifi/Internet In Unit
Kitchen Types
- Kitchenette
Dining
- Communal Dining
- Guest Meals
Guests
- Guest Parking
Languages
- English spoken
Parking Options
- Parking Lot
Specialized Staff
- Nurse on Staff (Part time)
Inside Amenities
- Cable/Satellite TV in Common Area
Costs for Bickford of Greenwood in Greenwood, Indiana
Assisted Living
$4,106
Starting Price
Memory Care
$9,885
Starting Price
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Reviews of Bickford of Greenwood in Greenwood, Indiana
4.1
(21 reviews)
Facility
4.7
Staff
4.2
Food
3.4
Activities
3.5
Value
2.8
Amanda
1
|
October 6, 2024
I was warned to not take my father to Bickford but I ultimately made the decision to to go to Bickford. We were told about the great care he would receive, that they were able to handle his declining mobility, and the facility overall looks very inviting. This would be a decision that would end up being the worst 6 months for all of us. The call button wait times were 30 minutes or longer sometimes with my dad laying on the floor waiting for help to arrive. He had an untreated UTI, which I was told they were taking care of and they did not. He ended up in the hospital for over a week. When returning the did not give him medication for 7 days because there was a miscommunication. They are understaffed and cannot handle bigger medical needs but the DON with try to convince you they can. They cannot. During his first week at Bickford he never received a shower. He didn't get one until I complained. One time at dinner two staff members sent him to dinner with a blanket over his lap. I showed up and when his blanket slipped down I noticed that he did not have any pants or underwear on. The fact that his dignity was not honored was so upsetting. When I approached the staff about it I was told it was hard to put pants on him because he had a catheter. I had to constantly check in to make sure he was receiving the care he needed. My list of negatives is too long! Do not go here if your loved one has medical needs. This place would only be good for more independent people. We had to leave after 6 months in order to get the care we needed. There are some great nurses there but they are understaffed and not everyone is trained to provide the best care. They are not proactive with medical concerns and the doctors they use from Hansa group are not doing what we were told they would be doing. I was warned to not go here and I did not listen. Let this be your warning.
Provider Response
Reviewer#BD0326A
5
|
April 3, 2024
I toured Bickford of Greenwood. I like the community a lot. The room was not big, but it was nice. I can't remember what I liked least, but I did like it. And the person that was the rep was very nice. I liked the facility. It felt very cozy like home. The atmosphere inside was very nice. It was very welcoming.
Provider Response
Cheryl
5
|
August 13, 2023
I toured Bickford of Greenwood. It was fine. It was always locked, which was very nice. It's close to Highway 135, and the traffic there was busy, so I think it was a good thing. The apartment was roomy and had a nice set-up. I think it was a little smaller than the one that we saw at the other place. They have everything there. They had a beauty shop and exercise. The staff who toured us was very friendly and very thorough. When I asked questions, she knew the answers. The dining area was very nice. They do it like a restaurant where they have a menu, a waiter comes and takes the order and delivers it.
Provider Response
Danny
5
|
June 11, 2023
Bickford of Greenwood looked amazing. Everything they offered was great. The staff seemed personable and genuinely cared. Everything seemed like it was in place and they did everything that needed to be taken care of. Upkeep of the place was nice, and it was tidy. Restaurants and hospitals are nearby.
Provider Response
Jonathan
5
|
September 13, 2022
We toured Bickford of Greenwood. We love that. It was very nice, but it was over our price limit. We love the community. It was a single story, so we didn't have to worry about elevators or anything like that. It's probably a little bit older property, but it's very well-maintained. We were very impressed. When we walked in, there was a young girl, I think she's one of the granddaughters of one of the residents, and she was singing songs with the residents, and they seemed to be having a good time. It was very nice. I would be very comfortable with Mom living there and she probably would be, but the price was a little bit out of our price range. It felt like an apartment complex; it did not feel like assisted living. They have a square configuration, you have the hallways going around that, and everyone has an individual apartment. I kind of like that it's a little bit older building. It's kind of rustic. It's a wonderful facility.
Provider Response
Sarah
4
|
April 27, 2022
Bickford of Greenwood seemed homey. It didn't seem as spacious as the other place though, so it's a little bit more cramped. Upkeep and cleanliness were adequate. The person who assisted me was knowledgeable and willing to help, and she did call me and say that they would assist in moving also. We were not there during the meal, but we saw the dining area and it seemed kind of on the smaller side. I think it's good that there were not as many residents there. I liked the courtyard and they have a bus that takes trips with their residents, so that was also good.
Provider Response
Cheryl Mioduski
1
|
February 24, 2022
Although I alerted staff of my mother’s UTI, the UTI was left untreated for four days (with no monitoring by staff) and she ultimately required a trip to the emergency room and remained hospitalized for eight days. They are short staffed, and the aides are so busy taking food orders, serving and cleaning up, that they don’t have time to notice changes in resident’s conditions. My mother’s mental status had rapidly declined as a result of the UTI, and no one heeded my request to start a prophylactic antibiotic. In addition to this, when my mother fell last April, they did not request an X-ray because her leg “didn’t look swollen or red.” They left her reclined in her chair. However, when I arrived to visit her the next day, she couldn’t put weight on the leg. They told me to take her by car to Ortho-Indy for an X-ray. Ortho Indy determined that she had a comminuted fracture of the left tibia that required surgery. In addition to the tibia break, she had also suffered cervical fractures! Let’s just say that after these two strikes, we moved her out. The facility may look nicely decorated, but looks can be deceiving.
Provider Response
Kathy
5
|
February 18, 2022
Bickford of Greenwood is on the top of our list. We felt that it was very homey. It doesn't look institutionalized. The lady was very friendly, very informative, and helpful. She tended to our emotional needs. The residents were all welcoming. It didn't feel like I was in a facility. They have a walking club, which would help my mother. They have cards, bingo, and movie night. The priest from the church that my mother goes to comes down once a week for communion, and that's important.
Provider Response
Linda
5
|
October 15, 2021
Bickford of Greenwood didn't look like a nursing home at all. It was very homey and seemed to be very one on one with their residents. They wanted to know my mom's specialty things, like what she likes to eat and drink and they were taking notes. If she were to be there, I think she'd be taken more care of. The staff was all very happy and cheerful. They even shook my hand and introduced themselves.
Provider Response
Jacque
4
|
August 10, 2021
Bickford of Greenwood is very nice and clean. The maintenance of the facilities is very good. They seemed to have a whole activity schedule.
Provider Response
Gary
4
|
August 10, 2021
My mom is in Bickford of Greenwood and it's been great. They're just like little apartments. She's staying in a 1-bedroom apartment. The staff all seem to be very helpful and I'm happy with the place. She's just not excited about the food, it's too fancy for her. They play bingo and they have all kinds of activities going on. They post a monthly schedule of when all the activities are going to go on. They have ice cream trucks come in and those kinds of things. I think it was ridiculously expensive though. There's nothing cheap about it at all. I hate to think of what it's going to cost when we have to go over to the memory care part of it because she does have dementia. She was just at the borderline so she's staying in assisted living for a while.
Dolores
5
|
May 11, 2021
We are thinking of choosing Bickford of Greenwood for my dad because of the location and the cost. It is high-caliber care, but it has a great staff-to-resident ratio; they have more staff than actual residents there. I would rate the staff a "high four" because of their personality and how they get along with my dad. He is not an easy man, but they love him. He tried the food, and he liked it. The facility is clean, well kept, and renovated. They have a salon. In the memory care, the activities are monitored, but they have fitness activities.
Provider Response
Cindy
5
|
February 18, 2021
We chose Bickford of Greenwood for my husband because they were able to get him the therapy that he needed. He seems very happy, and he likes the food. They come when he needs assistance. He's just depressed because he's by himself and I can't visit. The staff is very nice. The place is very, very nice, clean and well-decorated. The only thing I can say is that they seem short on staff, but I like that he's gonna get the care that he needs. He's a little bit far from the cafeteria with the disability that he has, so they often have to take a wheelchair to take him. The layout is no worse than any other, but the therapy comes to him, so that's a really good thing for him. He hasn't done any of their activities yet in terms of the disability that he has, so we're hoping he improves. It's a really nice facility.
Beth
3
|
December 16, 2019
The problem with Bickford of Greenwood was that once my mom's money runs out they don't accept Medicare; they're all private pay. The place was clean, and there was no smell like most nursing homes or other similar places. It was a very pleasant and nice community. Everybody was very friendly, and the staff knew everybody. If any of the residents came out of their rooms, the staff would say hi to them all; it was a really nice atmosphere. They had an exercise area, a craft room, an area where you do rehab-type things, like they teach you how to help yourself in the kitchen and things like that. So that was very nice. We didn't trust our mom to cook anymore, so it was a nice set up that the rooms only had a microwave and refrigerator. When you walk in, it looks like a regular nursing home, but everything was nice and clean. The size of the rooms and the showers were sufficient.
Susie
5
|
April 19, 2019
Bickford of Greenwood is very nice, warm and inviting. The staff is very nice. It looked like they did a lot of things as a group and they had relationships with the residents rather than just being caregivers. The dining area was very nice and their menu looked pretty good. The only thing against them is they don't have sufficient parking, but they said they're working on that. They also don't accept Medicaid.
Kathy
5
|
September 19, 2017
Bickford of Greenwood is a small place with very caring and loving people. They engage my mom all the time, and they give her things to keep her busy. She's happy there. It's like a big group home, warm, and friendly. The food is all home-cooked, fresh, and they have a chef. The staff has been great, but I'm sure there's still room for improvement. They take the residents on trips two or three times a week, they take them to the park once a week to do morning walks, they have exercises every day in the lobby, they have music time every day, and they bring in people to do their hair and fingernails.
Charlotte073477
3
|
March 29, 2017
I wasn't exceptionally pleased with it Bickford of Greenwood. They serve three meals a day, and I believe they have the limousine or van service that would take the residents to doctors' offices. It was out of our price range, and I didn't really like the rooms and apartments because they were smaller. It was nothing I was interested in.
Anonymous119325450
4
|
February 23, 2016
Bickford of Greenwood had a very nice setting. They had two areas: one for basic assisted living and another for memory care. They had everything for activities, including puzzles, bingo, dancing, music, and crafts.
Sandy119483150
5
|
January 29, 2016
Bickford of Greenwood is the facility we chose for my mother, and we loved it. It was excellent. The surrounding was very nice. The staff was excellent, and very caring. It was sort of their main mission to care for their residents. The rooms were in great size, and very nicely arranged.
Caring102165750
4
|
February 10, 2015
The dining area at Bickford of Greenwood is very airy and open. It was very inviting, neat, and clean. It made me want to eat there. It sort of reminds you of outside dining. The sanitation of this facility looked fabulous. The only thing I didn't like about it is the rooms are incredibly small. The staff was wonderful though. It was not clinical, and they seem to be very friendly and inviting. I can't come up with anything bad to say about them at this point.
Caring73600850
4
|
November 5, 2014
We have found Bickford of Greenwood, and my sister-in-law is very happy. The staff was very warm, friendly, and accommodating. They have parties and a lot of socializing, and she is also able to get a ride from there to go shopping occasionally. They have the kind of amenities that we have been hoping would appeal to her. She has been really accommodated by so many people and befriended. She goes with a particular couple who live there. She goes with them to church on Sundays, and she really appreciates that. She will be taken to the doctor, they take care for her well. It was warm and friendly. It was clean. I ate with her one or two times, and the food was good. She has been happy with the meals, and everybody that I talked to was just very open and happy. She has a very little studio apartment, and she was able to move in her furniture so it’s become very familiar to her.
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