Bloom At Eagle Creek

Vanessa

My mom is at Bloom At Eagle Creek. Both of my parents moved in there, and then my dad's dementia got worse, so we had to move him into a memory care facility. The Blooms At Eagle Creek is different. The care is not the same, and it's a little bit bigger building. My mom doesn't get involved in any activities over there because she has asthma and she's short-winded. The best thing is that she is in a one-bedroom, and she likes the spaciousness of it, and that's it. However, they need a lot of improvement to make in that building. My mom is not too keen on their food choices, but she likes the residents, and she likes most of the staff members. Some of the staff get smart with the residents. Like if my mom asks them a question about something, they don't know the answer. When they come into the patient's room, and the resident asks them, "Why are you taking our labs or why are you doing this?" The answer is, "I don't know. This is just what they asked me to do." So, they don't give enough information to the residents when they come in there to do something. There are only a couple of them that are nice, but more of them are less nice. Also, their decor is not that much. I don't think they're getting their money's worth there.

Robin

I had an in-person tour of Bloom At Eagle Creek. It was a very good visit. We talked a lot, and she gave me a tour of the unit. But the bottom line was that they were not able to accommodate what my mother would need in their facility. The staff gave me a lot of information, which was very helpful to me, but they couldn't accommodate her. The apartments were nice. I'm not sure if they go into the units and clean their resident's apartments in assisted living, whether they clean it or they let them clean it on their own. Some of them were pretty much congested in their kitchen area, just a whole bunch of stuff all over the place. So that was kind of concerning to me. The staff showed me an outdoor deck where they could go out and sit on the porch, and that was nice. The facility itself in the open seemed to be very neat and clean. The staff showed me three rooms that were occupied with residents, and it didn't look like anybody was cleaning up. That's why I gave it a three because I thought it could have been a lot cleaner.

Felecia

We toured Bloom At Eagle Creek. I loved them, but it has a carpet, and my mother doesn't like it. It's all good, the staff member who assisted us was excellent, she was wonderful, and she did everything to accommodate us. They have less activities than the other place we visited though.

Britney

I wanted to like Bloom at Eagle Creek but it was lacking. The rooms were small, although they have a nice dining romm. The staff was friendly and they certainly knew the residents. But it just has a feeling which made my grandmother feel like “Oh no, this is where I’m going to come and basically sit and die.” When we walked in we saw people basically just sitting there, looking not only like they’re bored but like they have nothing else to do. I like it, except for the small rooms and they have like stale snacks; they have a lot of snacks actually. They possibly have a library, and among the ones I toured they have the least amenities. And their facilities were out of order-ish, like they were just not up-to-par. But the place didn’t have a smell, so that’s good. The residents didn’t look like they were depressed or unhappy, but they were just there and the staff was kind of just there, everybody was nice though. They didn’t have much in the way of anything like a pool there. They offered us some snacks, and they were kind of stale but they had a lot of them. The staff knew the residents and the residents knew them and trusted them.

Amy

Bloom At Eagle Creek was very nice and relatively small. It's in a nice location since it's very wooded. It's near a couple of major roads, but it’s off of a side street, and it's very quiet. They have some outdoor seating areas and bird feeders. The facility itself is quite nice, and although it’s not as new, it's very well-maintained. The staff knows all the residents' names, so it definitely has a small community feel to it.

Chuck675476

Bloom at Eagle Creek was OK, but I didn’t like it. The staff seemed to be OK and nice, but it didn’t measure up to the other places I’ve been. The food seemed to be not as good. Maybe it was a bad day or maybe it just was a bad smell or something.