Bickford of Carmel

Jean

My second favorite was called the Bickford of Carmel. It was very warm and friendly. It had a lot of activities. The food looked really good. It was very decorated. And the people looked happy. They were playing bingo or something. So it looked like a nice place, but it was more isolated. And I didn't think my sister would fit in there. In the unit that they have, you could put it in a little refrigerator in the room. They have a little kitchenette and maybe you could have like a K-Cup coffee maker or something like that. Nevertheless, the staff who toured me around was fabulous. The menus looked good, too.

Provider Response

Linda

Bickford of Carmel was very nice. It was comfortable and the people were nice. It was very small though. I didn't think it had much to offer as far as activities and opportunities to meet people, but I liked the feeling of the place. It was warm, friendly, and nice. The one real benefit there was that they were willing to work with me on respite care if I wanted to send Mom for a day or a month or whatever. In most places you have to go in for a month, and they were willing to do whatever. The rooms were a little smaller than I would have preferred for assisted living. They're kind of laid out a little strangely, but they were willing to move furniture around and stuff for you. They had a lovely courtyard. They had people playing cards and doing a trivia game. The staff were lovely. The building was just older, but the layout was OK.

Provider Response

Nancy

My husband will be moving into Bickford of Carmel. I liked the facility. It looked like home for my husband and the staff I felt were very friendly. The rooms were adequate. They were having some social activities when I was there. There was a musical group, and the caregivers were engaging some of the people in a discussion and a game.

Provider Response

Kurt

Bickford of Carmel was a secure facility. The doors were locked and so we had to be let in. I thought that was nice, especially since a part of that facility is memory care. You wouldn't know what stage your relatives might be in when they're there. So, it was nice to know that they can't just walk away and be lost on their own. I was going to meet with Peggy, but instead, it was Caitlin who took me on the tour. She did a very good job. She took me to a nice room (just as you came through the lobby) where we sat at a large table. She then introduced me to a little bit about the facility before we took a tour of the facility. They had a movie theater, a game room where people could put puzzles together and play games, and a nice dining area. The thing that mpressed me was that the whole layout was in a large square. One thing that impressed me was the ability for a resident to be there on their own, but they're well taken care of. Then if their memory would deteriorate or if they would have issues, they could remain in that same facility and go into the memory care area. Their menu was impressive, too. They had choices that the residents could have.

Provider Response

Don

I chose Bickford of Carmel for my friend because it had both assisted living and memory care; you could just pick the one that your resident would qualify for. We tried assisted living, but it turned out that he has dementia that had progressed to the point where he needed memory care. He is still in assisted living at the moment, we will be moving him to memory care eventually. They have chefs so they have regular, delightful meals. They have quite a few residents, so you have a few people to make friends with. They have a very professional staff, and the maintenance guys are very kind to the tenants. The marketing woman was very knowledgeable, delightfully easy to talk to, and not at all pushy about selling you on the rental agreement. The place is new and elegant inside; it's not some cheap, contractor-grade construction. It has all these stoneworks and a beautiful courtyard that is in the center of the large circle, and the residents can come and go at will. It has a covered area as well as an open area, a barbecue grill, and plants. It's quite lovely, and the whole place is exceptionally clean. The decor is beautiful; it is not like an apartment complex but more like an elegant home. They also have nurses on staff.

Provider Response

family of current resident

My uncle currently has an assisted living apartment and he is thriving. The staff Makes him feel safe, comfortable and cared for. They go above and beyond our expectations. Staff treats residents like family and we feel as if they are part of our family. Professional excellence. Thank you for all you do, keeping you all in our prayers.