Our family members get quality care at StoryPoint West. There are a variety of activities to engage in, thoughtful staff, and plenty to eat! You can be as active as you desire or enjoy some solitude in your apartment reading a book.
StoryPoint Fort Wayne West
Offers Assisted Living, Independent Living, and Memory Care
23 Reviews
611 W County Line Road S, Fort Wayne, IN 46814
Call
(800) 385-2527
Reviews of StoryPoint Fort Wayne West
Assisted Living Reviews for StoryPoint Fort Wayne West
July 27, 2023
I am a friend or relative of a current/past resident
July 09, 2023
I visited this facility
I toured StoryPoint Fort Wayne West. First of all, it is in the country, and it has a beautiful pond out front with a fountain. They also have a back area, so every room seems to have a good view. All the spaces that the staff showed me, even the one with a studio, was bigger than what my sister had had before. So, I was surprised and pleased with that, that they had larger rooms. They had a movie theater and dining room areas. It was close to lunchtime, so there were quite a few people in the dining area. I really didn't meet too many of the staff, just the lady that took me on a tour, and she was very nice and very knowledgeable. She gave me some tips on things, too. She did wonderful.
January 28, 2023
I am a friend or relative of a current/past resident
We knew very little about assisted living until a few months ago when our sister had a stroke and needed assistance. We are so pleased with StoryPoint Fort Wayne West. It is such a comfortable facility with such kind staff who are giving her the assistance she needs to function daily. We see improvements as the staff helps her. We enjoy getting to know the knowledgeable and helpful staff. They seem to enjoy their jobs and caring for the residents. The food choices are wonderful also, and there is such a variety to choose from. The rooms are cleaned regularly and very comfortable. Her laundry is done regularly and all her needs are taken care of. With her own furniture items around her it is homey and warm...not like a hospital or nursing home. We are so pleased with activities that are planned regularly and outings to restaurants, etc. We feel we made the perfect choice for our sister.
October 07, 2022
I am a friend or relative of a current/past resident
Story Point has been a great fit for my dad. The social part has been just what he needed. Many friendly people live and work here. He even likes the meals, says he has no complaints.
September 26, 2022
I am a friend or relative of a current/past resident
The rooms are beautiful and spacious!! The nurses and everyone you come in contact with have been so friendly!! My mom loves the food!! And believe me that is hard to do!!! This place is just wonderful!!!
July 07, 2022
I am a friend or relative of a current/past resident
I’m just learning about senior living. I’m loving the interaction my mom is receiving & the calls I get from staff concerning her. I’m only a month into this new life for my Mom but I wish there could be more fresh fruits & vegetables.
That said I do understand institutional food & maybe the difficulty ordering for the facility.
Thanks for all you do.
Provider Response
Hi Randy, Thank you so much for your review. There is so much to learn about senior living, and our goal is to make that process as smooth on you and your loved ones as we possibly can. We are so happy to hear that you and your mother feel at home and that you both are receiving the attention you deserve. We do offer fresh fruits and vegetables, and if the ones available do not suit your needs, our culinary team is very open to suggestions. If you are interested in providing feedback, please reach out to our community and ask to speak with our Executive Chef. Thank you again for your kind review.
April 03, 2022
I visited this facility
We toured StoryPoint Fort Wayne West, which was a very nice place. The thing that stands out the most about that place was the fact that they offered exercise at an exercise facility that could have helped my husband keep strong while he was there. The staff was very friendly, and the facility was very bright, very clean. The clients there were very engaging. When we came in, my husband immediately found a friend and they had a really good conversation, so I know that his social needs are being met there. They are willing to transport him to a place where he exercises currently. The staff was very friendly. The guy that showed us around was very, very nice, very accommodating, and very knowledgeable. He's had 30 years in the business and so he's had a lot of good experiences to share. The rooms were very clean, and very bright, with lots of sunshine. The place was very homey. There were a couple of fireplaces that were going, it was very clean and bright, the people were friendly and the clients were up and active and doing things.
October 14, 2021
I am a friend or relative of a current/past resident
My dad has moved into StoryPoint Fort Wayne West. He has been there for about a month now. So far, so good. His room is nice. It's a one-bedroom and a living room area. The maintenance and upkeep are so far, so good. He has been there that long. The staff members are very nice. Food is better than what he was probably doing before. I like that it's close to my sister's house. They have a social hour and bingo. He hasn't participated in anything yet, he's still too new, and he is just still trying to get used to losing my mom and everything else. The outdoor spaces are nice. The dining area is like a restaurant. It's expensive for what he's paying.
Provider Response
Brian, We appreciate your review! Thank you for taking the time to share your thoughts with us. Our goal is to ensure that our residents and families are completely satisified. If there is anything we can do for your father or your family, please do not hesitate to call us at anytime. Thank you again, StoryPoint of Ft Wayne West
November 27, 2017
I am a friend or relative of a current/past resident
My aunt is living here. It's excellent. It's clean, beautiful, and welcoming. The staff members are excellent. They seem to be very friendly and willing to please with different levels of care to accommodate the residents. The food is excellent. The dining area is facing the patio. It is very light and open with lots of window. It is very pleasins. There is a lot of room for people with wheelchairs so they're not bumping into everybody. There seems to be a lot of activities. Obviously there's Bingo, because everybody loves Bingo. The other day there was around-the-world trivia; I was very pleased with that because it's an activity that involves using your brain.
June 06, 2017
I visited this facility
It has great care, and they do great communication with the customers. The outline on the rooms is a little larger, so you don't have that locked-in feel, and they have nurses and doctors on staff. They have different age-appropriate games like singing or cards. They try to get involved in activities that they would really enjoy. The meals are good, and they have a bus for transportation.
August 31, 2016
I am a friend or relative of resident
My mother has been there almost 8 years and I always know that she is being taken care of very well. Lots of activities, good food and staff that loves the residents.
August 22, 2016
I visited this facility
It was very nice. The people seemed happy. The rooms were lovely. It was just not exactly what I was looking for my mother. The residents were playing games, and the staff was busy. It was very nice. It was very clean. The people were very well taken care of.
March 26, 2016
I visited this facility
It was very nice, very new, and seemed home-like. I liked that in the assisted living they had an actual kitchen with a stove and full-size refrigerator. If you wanted to cook, you could, and makes you feel at home. You would not have to rely on the dining room for all your meals. The staff is very knowledgeable, very friendly, and knew the answers to the questions we had. They were very good.
September 25, 2014
I visited this facility
It was very nice. The rooms were amazing. They were all spacious and clean with very bright windows. The one room we were considering was a corner room. I would say that the place was new enough as opposed to other facilities.
September 22, 2013
I visited this facility
This is our choice for mom because the majority of our family lives in Fort Wayne area and they want her to be close to their smaller children to be able to participate in their activities. It has an excellent level of nursing care over and above the assisted living and she needs that. It is a wonderfully pleasant place. They have activities and they go on bus trips weekly. The staff is pretty impressive, very caring and shows her a lot of affection.
Independent Living Reviews for StoryPoint Fort Wayne West
October 23, 2022
I am a friend or relative of a current/past resident
My parent enjoys her one bedroom efficiency, decorated with her favorites from home. After 9mo after being at Story Point she has become much more vibrant having others to socialize with. The staff is alway kind and helpful.
July 13, 2022
I am a friend or relative of a current/past resident
My parents moved to Indiana 2 1/2 years ago. They are very happy being residents of StoryPoint West. They enjoy being able to choose activities each day and Bingo is their favorite. They also enjoy movies in the theater and occasional bus trips. Meals in the dining room have a 'restaurant' atmosphere. They say that the staff are very friendly and helpful and we, as a family feel the same. Their apartment is perfect for them and has become 'home'. One benefit that we appreciate is the Wellness Center. The medical staff is very caring and can triage or give direction if a medical situation arises. We believe that they are in a safe and caring environment.
July 09, 2022
I am a friend or relative of a current/past resident
Overall the facility is nice. There is a lot of potential at StoryPoint West. However, like many other senior living facilities they are struggling with staffing, particularly in the dining room. The service in the dining room is often very slow and the hours have been cut. The food is sometimes not great, although overall my parent enjoys it.
Perhaps my greatest concern is that the emergency pendant system is "first page, first serve". They do not triage the pages. A resident could be having a heart attack or a stroke and if 3 other residents paged the staff first, it could be awhile before a staff member reaches your loved one's room. My research of other facilities has revealed that this lack of a triage process is not uncommon. This a definitely a question you should ask when vetting a senior facility.
The rooms are a nice size in comparison to other facilities I visited. The staff is very friendly and helpful. They seem to have a lot of activities for the residents, but my parent rarely participates in them.
July 07, 2022
I am a friend or relative of a current/past resident
My Dad has been a resident of Story Point for four years. He likes his privacy of his own apartment. The room is cleaned once a week and they change and laundry his sheets and towels. Any problems in the apartment are handled promptly by the maintenance staff. The food is good, the staff is friendly, and all needs are met. Still waiting on an internet update and I miss the email updates that I used to receive from the Hearth. Would highly recommend Story Point.
July 07, 2021
I am a friend or relative of a current/past resident
StoryPoint Fort Wayne West was the first place I toured and that's the place we ended up choosing for my mom. She has already moved in and the deciding factor was, she's a smoker and there's a small area outside where residents are allowed to smoke. There's only maybe three or four of them that do, but that was what basically swayed the decision.
They're in between chefs right now, so while they have the chef, the food is really good but that's a little touch and go now because they have other staff members filling in. They were doing field trips out to some places but most of their drivers just retired, so that's a little hit and miss right now too. They also have an activities director and there's like bingo going on in a day and all kinds of stuff. I think they keep them active.
May 13, 2021
I visited this facility
We toured StoryPoint Fort Wayne West. It is very close to our home, and it is very nice. We toured the independent living and the assisted living. They have exercise rooms, a billiards room, and everyday they have group activities. There are games and different types of group activities. The staff was very nice and very helpful. They were very good and very efficient. I have not stayed here yet, but from what I saw it is a very nice facility.
Memory Care Reviews for StoryPoint Fort Wayne West
January 28, 2023
I am a current client of this provider
Having met with the staff for the first time I was impressed with their sincere interest in my mother's well being. It is never easy to trust the fact that others will provide the same care as you would. There was not one day I felt my mother was not being taken care of. If you are looking for that one place that could remotely substitute someones home Story Point is the place to be.
September 26, 2022
I am a friend or relative of a current/past resident
My Mom’s experience in Memory Care at StoryPoint was amazing. They worked with her to get her medicines balanced correctly and were able to greatly improve her nutrition. They also added plenty of mental and physical stimulation which all resulted in her ability to move to assisted living where today she is thriving.
Questions about StoryPoint Fort Wayne West
Describe the overall population of assisted living residents at StoryPoint Fort Wayne West. What is their average age? What are their favorite things to do?
Our residents include married couples, along with single men and women. The average age of our residents would be seniors in their mid to upper 80's
What programs or activities does StoryPoint Fort Wayne West offer to enrich residents' well-being?
Our unique Live More programs are designed to inspire the Intellectual, Spiritual, Emotional, Social, Vocational, Environmental, Physical and Nutritional aspects of our residents. It is through our Live More Program that joy, purpose and meaning become more than a destination for our residents; they are the key's to the exceptional life experience found at Hearth Senior Living.
What places are near StoryPoint Fort Wayne West or within walking distance for assisted living residents to enjoy?
Our Community is located within a few miles from Chestnut Shopping center that includes a grocery, pharmacy and restaurants. We are also close to Jefferson Point outdoor shopping mall.
What transportation services does StoryPoint Fort Wayne West offer to assisted living residents?
Our bus provides scheduled transportation to physician appointments, shopping and outings.
What makes the chef or dining program at StoryPoint Fort Wayne West exceptional? What kind of menu can assisted living residents expect?
Our residents enjoy in house prepared meals and choose from a daily menu offering two lunch and two entree's as well as an everyday menu featuring soups, salads and sandwiches. We offer restaurant style dining where wait staff take orders and provide exceptional service to our residents.
What safety features or security measures does StoryPoint Fort Wayne West offer to assisted living residents?
Our residents enjoy our 24/7 nursing staff as well as the state of the art emergency response system, that includes pull chords in the apartments as well as pendents available to our residents.
How does StoryPoint Fort Wayne West keep residents' families informed about their loved ones?
We take pride in knowing each of our residents as well as their family members. Open, two way communication is the key to our success and keeping our residents as happy, healthy and as safe as possible.
What is the care staff-to-resident ratio at StoryPoint Fort Wayne West during daytime and nighttime hours?
Our community is a licensed assisted living community and therefore, we staff our community 24/7 with trained and alert nursing staff available to assist our residents when needed.
If StoryPoint Fort Wayne West accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are a pet friendly community and therefore, allow small pets to visit as well as reside with our residents. Our 12 acre campus provides ample outdoor space as well as a paved walking trail around the entire perimeter of our community.
What ongoing senior care training does the staff receive?
Our staff have been certified under our Care Connect program to respond to the unique needs of our residents, while continually striving to maintain their dignity through independence.
What safety features or security measures does StoryPoint Fort Wayne West provide to protect residents who wander?
Our Keepsake Village, which is our secured memory care area, provides safety and security 24/7. Family members and guests are greeted by our staff upon arrival and exiting the area.
Costs for StoryPoint Fort Wayne West in Fort Wayne, Indiana
Services and Amenities of StoryPoint Fort Wayne West in Fort Wayne, Indiana
Costs
- Rent Plus Care Fees
- Assisted Living Starting At: $4066/month
- Independent Living Starting At: $2425/month
- Memory Care Starting At: $4363/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
- Housing Extra: One Bedroom Deluxe
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
Cleaning services
- Housekeeping
Health services
- Physical Therapy
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Financial guidance
- Va Benefits Consultation
- Financing Advice
Languages
- English
General
- Resident Capacity: 136
- Respite Care
- Minimum Age: 55
- Pets: Yes
Range of services
- Physical Therapy
Licenses
- Licenses: Residential Care License
- State Licenses: 011804
About StoryPoint Fort Wayne West in Fort Wayne, Indiana
Welcome to StoryPoint Fort Wayne West! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include enhanced living, assisted living, and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Fort Wayne West is a place where residents can truly Shine. Everyday.
Enhanced Living
A bridge between independent and assisted living, enhanced living is designed to promote the greatest level of independence for individuals who need a little extra help. It includes all the benefits of independent living plus the peace of mind that comes with affordable, custom personal care packages that can be tailored to individual needs.
Assisted Living
Assisted living provides a licensed environment for individuals requiring everyday assistance while promoting the greatest level of independence and privacy.
Memory Care
Designed for those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.
Community Amenities:
• Chef-prepared meals • Wheelchair-friendly • Walk-in showers with safety bars • Beauty salon/barbershop • Movie theater • Billiards and activity rooms • Fitness center • Housekeeping and laundry services • Paved walking paths • Peaceful outdoor spaces • Pet care • And moreWhat Makes Us Special
We allow our residents to "age in place", meaning they reside in the same apartment even as their level of care increases. We have the best of both worlds, we sit on 12 beautiful acres, featuring a pond with a fountain, but are also 5 minutes from town. We have a wellness aide that works with our residents, focus being strength, mobility, and balance. The wellness aide is included in the price.
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