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The Phoenix at Johnson Ferry

9 Sherwood Lane Southeast, Marietta, GA 30067

(800) 558-0653

Verified Partner

4

(14 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2016

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Reviews of The Phoenix at Johnson Ferry in Marietta, Georgia

4

(14 reviews)

  • Facility

    4.3

  • Staff

    4.3

  • Food

    3.5

  • Activities

    3.5

  • Value

    2.5

Top rated on Caring.com

2016

Bob

5

October 14, 2023

I visited this facility

I have chosen The Phoenix at Johnson Ferry for my wife because of their friendliness, the number of people that are there, their activities, and its proximity to my existing house. For what I needed, everything was fine. It's not like one is far superior to the other, it was more the people and the comfortable feeling there. The girl at the front desk was awesome.

Provider Response

Bob, thank you for your kind review; we are happy to pass along your comments to the team here at The Phoenix at Johnson Ferry! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lilianne

1

October 7, 2023

I am a friend or relative of a current/past resident

At this time, October 2023, I do not recommend this facility. Multiple errors happen daily. Management is trying but failing to right the ship. Front line staff is nice but it does not appear to be enough help. They’ve hired the GA minimum and not a person more, I think. The residents enjoy the giant crossword puzzles, but they’ve done each puzzle 4 times, and mgmt is too cheap to purchase a new book. The food is not great and sometimes inedible. The place is depressing. My relative was there for 5 months before the apartment floor was mopped (supposed to be done weekly). On and on and on… look elsewhere until this becomes a smooth sailing ship.

Provider Response

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience.

Mike

4

April 23, 2023

I visited this facility

I toured The Phoenix at Johnson Ferry. They had a wide variety of people there. I liked the energy of the people that work there, they had the patients up and doing things while I was there. They were out on the balcony having a picnic. I liked the fact that they had a geriatric doctor that came in once a month, or once a quarter, and they also help them out with other doctors' appointments and that sort of stuff. The staff is very knowledgeable and very helpful, and they seem to know all their patients. I have looked at the meals, but I have not actually tasted them. The place was really clean, it was well-kept, and organized. The rooms were not as big as I would have liked, but they were big enough and had everything that was needed.

Provider Response

Mike, thank you for your kind review; we are happy to pass along your comments to the team here at The Phoenix at Johnson Ferry! If you have any further questions, please give us a call. We're always happy to help!

family11111

5

February 26, 2023

I am a friend or relative of a current/past resident

Phoenix is currently providing excellent care for my loved one. The facility is beautiful and was recently completely renovated. The food is great. They have lots of activities that the families are welcome to join. (Such as Valentine's Day Brunch and Mardi Gras celebration.) The caregivers are very good Staff is responsive to any concerns I have.

Provider Response

Family11111, thank you so much for your positive comments about The Phoenix at Johnson Ferry! While not always perfect, we strive to achieve that every day!! Thanks again for the recommendation, and have an amazing day!

Raymond381818

5

March 30, 2017

I visited this facility

My mother was in Atria (Atria Johnson Ferry) for 2 years. It was a beautiful place. It was excellent all the way around. It was a very nice operation and a beautiful place. We ate there all the time, and food was fine. Again, Atria Johnson Ferry was well-run and very well maintained. They had activities everyday. They would take people out for outings if they want. You can choose what outing you want to go or if you want to go out to stores, they would take you out that way also. They're very accommodating. The dining area was first class. It was very nice. It was beautiful also. I couldn't ask for anything more. My mother's room was very nice too.

Steve421360

3

August 22, 2016

I visited this facility

We liked how small Atria Johnson Ferry was, but it didn't seem as vibrant inside. It seemed nice, and the people we met were nice. The rooms were not as nice. It was fine.

Provider Response

Hi, Steve. I'm sorry to learn that our community wasn't the right fit for your mom. If you'd like to tell me more about your experience, I can be reached via email me at customerservice@atriaseniorliving.com.

Caring105481750

4

April 25, 2015

I am a friend or relative of a resident

My father-in-law was at Atria Johnson Ferry. We found it through a website. The facilities were extremely nice, clean, and decorated in a traditional style that was very homey. The staff was extremely interested in getting to know my father-in-law and had as many people calling him by name as possible, which I think is great. They also showed a great interest in helping him meet people who were already there that might become friends or their buddies. That was also nice because he was going into a completely different lifestyle. He was there for two or three months. The rooms were what you expect -- e.g., there was enough room for a bed and maybe a dresser and chair. They were basic rooms. They have other larger suites that have a living area with a kitchen, more space to put a sofa, and a place to visit with people. My father-in-law got the larger size, and we were very pleased with the space. With regards to meals, they accommodate my father-in-law when his schedule didn't allow him to have a meal within the regular timeframe. They would make him a turkey sandwich on the fly -- so to speak -- outside of their regular hour which we appreciated. Several times a week, they have a happy hour. They have a game room where there were ongoing activities like puzzles, bingo, board games, and crafting. They also bring in live music and karaoke. They also have scheduled visits to different shops, grocery stories, etc. They have a committee who helps give input on what the residents would like to do. I felt very good about security.

Anonymous102908450

4

March 7, 2015

I visited this facility

The people were wonderful at Atria Johnson Ferry. I thought the rooms and apartments were interesting and well designed. The food was good, and the dining room was very nice. They seemed to be very well rounded. They have activities like singing and cards, and they bring in different performers. The facility seemed very secure.

Caring0022

5

February 26, 2015

I am a friend or relative of a resident

Atria is a personal care home, and they have the best food and the best staff of any place on the planet. They are awesome. I really like them. The only thing is they only have personal care home. The thing that I like best about the place is the staff is very young, observant, and alert. They are not there to do a job; these people are really devoted. I love them. The nurse was helpful; she really gave me really good advice and was very supportive. Everything was so good, and they were so on top of everything. They were really attentive -- every person and even the janitor. They were aware of the mental state and the physical state and were ready to help no matter what. They had a happy hour every Wednesday I think with actual wine.

Stacy5

5

January 26, 2015

I visited this facility

It was smaller, and I like that they didn't have as many residents. My father is a veteran, they have a full wall with all the veterans, and it was just nice. The staff was nice, and we like the room. It was more of a studio, so if people brought a wheelchair, it would not be obstructed. We were trying to look more down the road if he did end up with a wheelchair. It is more open. That's what we like about them. Atria Johnson Ferry is nice because they do more activities than just bingo. They have so much to choose from.

Sharlene1

5

May 21, 2014

I am a friend or relative of a resident

My mom has been at the assisted living facility of Atria Johnson Ferry since February. The facility is excellent. It’s everything we hoped it would be. It's clean. The food is not quite as good as my mother likes, but she is very picky with cooking, and the chef there doesn’t quite cook that way, so that is the only problem. With their activities, they do have activities every day, and they have an activity director. They have massage once a week.

jbmarietta

1

February 17, 2014

I am a friend or relative of resident

6 days after signing a contract to move my Mom into the assisted living section at Atria, she broke her arm and had to go into rehab. While I informed Atria that she would be unable to move in, they insisted on waiting to see how the reassessment would go. After 3 weeks, the Atria nurse visited and said she could move in, but would require 24 hr personal care - at a cost of 3 times what our original contract provided. Not only would they not discuss a prorated rebate, the manager in charge would not even take the time to return my phone call. If considering this location, please go in with yours eyes open!

Provider Response

I am sorry to hear about your mother’s broken arm and hope she has a full recovery. We apologize for the communication concerns you mentioned in your review and welcome the opportunity to discuss them with you personally to gain a better understanding of the situation. Please contact us at customerservice@atriaseniorliving.com including “Atria Johnson Ferry” in your subject line.

newtoatlanta

4

August 27, 2013

I visited this facility

Atria is too far. I wouldn't want my mother that far. The facility is nice but not as new. They do have nice common areas but they don't have garden there. It has a nice atmosphere, although I felt like it is more urban and not as cozy. Nevertheless, their staff is very pleasant and they have many activities.

july78

5

September 6, 2011

I am a friend or relative of resident

My mother enjoyed her stay here. They took excellent care of her every time I came to visit I'd ask her how everything was going and she never complained. Every time i came to visit her bedroom was always clean, neat, trash taken out, and she always looked great they made sure she had on clean clothes at all times. I even watched some of the staff help her with her makeup

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Costs for The Phoenix at Johnson Ferry in Marietta, Georgia

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,650

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,050

Starting Price

Services and Amenities of The Phoenix at Johnson Ferry in Marietta, Georgia

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

About The Phoenix at Johnson Ferry in Marietta, Georgia

At The Phoenix at Johnson Ferry our difference is built on the understanding that aging and memory loss affects everyone differently; therefore care and services for seniors should be designed to serve the uniqueness of each individual. A dedicated team of trained, engaged, and loyal associates delivers all individualized and group programs. This team appreciates the complexities of the aging process and shares our core belief, “When it comes to your loved one, EVERYTHING matters.”

The Phoenix at Johnson Ferry care for our residents as we would our own family. Our goal of overall wellness is incorporated into every aspect of our assisted living with apartment style suites, individually tailored activities, and purposeful interaction. We strives to create a family atmosphere where establishing trust and building relationships is key. Our highly qualified staff is chosen not only based on their education, previous experience, and in-depth knowledge of senior care, but also on their ability to serve with compassion in every circumstance.

We specializes in managing the highs and lows of individuals living with Alzheimer’s or the many forms of dementia. We understand the affects memory loss can have on the entire family. We welcome the opportunity to care for your loved one with compassion and understanding.

Map of The Phoenix at Johnson Ferry

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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