Belleview Suites at DTC

My brother is in Brookdale, we like it, and everybody's been great. Everybody's been nice, the food is delicious, and my brother loves it.

Brookdale Denver Tech Center was a very nice, new place with 24-hour nursing and memory care unit on the third floor. The staff, who took me around, was very knowledgeable and answered all the questions that I had. I would give them a good rating. They were quite expensive, but you are paying for 24-hour nursing on-staff. Their activities looked very good.

Do not trust the administration. The actual health care workers and the facilities are great. Mid-Friday afternoon 2/17/17 I called to ask about my mother's release date. The administration did not tell me my mother's release date was Friday 2/17 when I asked if I could pick her up 9:30 AM Saturday morning. So now I have a certified letter from Brookdale saying Medicare will pay only until the release 2/17 date and my 87 yr old mother is liable for Saturday 2/18 charges. I needed to get my mother out of Brookdale as the hospital had not adequately explained my mother's needs such that the therapy Brookdale provided was actually causing damage instead of helping--not their fault. When I called early Friday afternoon, they were going to keep my mother until early the next week (at Medicare/taxpayer expense), as it was 'difficult to get a medical release over the weekend'. The Dr. (Wen?) was still there, and within two hours of my call, mid-Friday afternoon, agreed to a medical release. I asked about picking her up Saturday morning and we agreed on 9:30 AM. I'd have picked her up Friday evening after work had they bothered to tell me that they set the release date as 2/17 and not 2/18.

Brookdale Denver Tech Center seemed to be a very good community with lots of activities for the elderly with the memory issues. They had two types of rooms with shared and the single dwelling units. They were very nice, modern, clean, and neat. They seemed to have all the amenities that you would want for comfortable living. The people that we met were very friendly and very concerned. They seemed to be taking very good care of the people that live there.

The patient to staff ratio of Brookdale Denver Tech Center is good. They’re very friendly. I’m always greeted by the receptionist, and they go out of their way to help me with whatever I need. I moved my mother in there three years ago. The service is pretty good. There is not enough fresh fruit or bread and never rolls or anything like that, but it’s very clean.

My visit with Brookdale was good. It was the nicest community I saw. I saw the menu and the dining hall, and it was much better than the other places I went to.

My mother’s experience at Brookdale Denver Tech Center was not good. They were not fully equipped for hospice care. We had to bring our own walker. They made us sign up for two weeks but told me that since we'd be flying out earlier, we'd get a refund. We asked for a refund for the unused days. but they still charged me for the five days, and it took almost six weeks for me to get the refund. I would not go there again. The rooms were comfortable but not meant for hospice care. The food is adequate and good.

Brookdale Denver Tech Center was under a lot of construction, and we didn't get a lot of our questions answered by the people that took us around. We also didn't like the smell of the place. We didn't like this facility. We saw some rooms, but you have to furnish them yourself. We didn't feel that they have the security necessary for the people. They toured us around the part that was being constructed. They did not take us into the present memory unit.