Catalina Village Assisted Living

Lori

I toured Catalina Village Assisted Living. The feel was a very homey atmosphere. It was a very welcoming setting and it just felt like a very natural transition. The staff member was definitely very accommodating. She was very informative about the establishment itself, was very interested in me, wanted to know what I was looking for, and genuinely cared about my needs. I didn't directly observe any of the activities, but I did see a calendar, and I saw that they do card games, beading activities, and they go on outings. So they're very involved. They have very spacious apartments to move into.

Eunice841850

I did not like Catalina Village Assisted Living. I did not like the smell of it. Nobody was in front of the place where you could talk to somebody. I waited for 15 minutes before somebody came up. I didn't like the way they speak to their clients. The hallway smelled like pee, and it shouldn't smell like that. The problem was nobody walked me nowhere. The state should go there to look at the place and make them clean it. The apartment needed more space and more lights.

KatJones

If I could give this place zero stars I would. The staff is rude and uncaring. The facilities are disgustingly filthy. You would think that are care home would be 100% handicap accessible, however many pathways are uneven, unpaved and difficult for even healthy persons to navigate. The staff are neglectful of tenants unwilling to help with even the most basic of needs including regular hygiene.

wendycitty

There has been many changes at Catalina Village. They have their remodeling underway (new kitchen/dining room started) The old activity room has been torn down and will be located in the current dining room. Staff are kind and work very hard to meet all of their residents needs. Activities have increased but due to each resident has a very limited funds going out to the zoo, old Tucson etc. are too expensive for them and the majority of the residents smoke so I believe Overall, it is a wonderful community for those they serve.

Chucky

My Grandmother lives at Catalina and all i can say is that the entire staff ,nursing, dietary, maint & office staff has always been pleasent and willing to help in all situations. I would recomend Catalina Village for your loved ones.

Shelby4

Staff is friendly enough but the care in this facility is not enough for anyone with dementia. My mom has been in the facility only about 5 months, and is somewhere between moderate and severe dementia. Upon admittance I was assured that they were willing and able to assist her with the things she needed, but they have fallen short on most occasions. I'm not referring to an occasional slip of services, but I have to remind them constantly that they need to remember to check that she needs toliet paper, and pick up her laundry as she can't remember or understand to do those things herself. If she's made a mess, it stays until her regular cleaning day, and I mean the kind of mess you shouldn't leave, like bathroom messes. The facility itself is old and needs refurbishing, which I was told was to start in July 2012 but never did.