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  4. Pacifica Senior Living Vancouver

Pacifica Senior Living Vancouver

Offers Assisted Living

8 Reviews
2410 NE 112th Ave, Vancouver, WA 98684
Call (360) 619-5245
Pacifica Senior Living Vancouver (360) 619-5245
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Reviews of Pacifica Senior Living Vancouver

8 Reviews Write a review
Food
(4 Reviews)
Staff
(7 Reviews)
Facility
(8 Reviews)
Activities
(4 Reviews)
Value
(4 Reviews)

Assisted Living Reviews for Pacifica Senior Living Vancouver

March 28, 2020

By Wendy for Jerry

I am a friend or relative of a current/past resident

I would highly advise against entering into residential agreements at this time. A brief list of ongoing concerns are: staff have no time for care as they serve the food, do the laundry and tidy the rooms, episodes of forgetting to take meals to residents, leaving incontinent residents in wheelchairs overnight, letting pain medications run out, unreported falls to family and giving insulin when blood sugared are low and failure to initiate CPR. I have tried to work with the revolving door of care co-ordinations and the executive director with little to no change and a lot of platitudes. Also, during this Covid 19 crisis hand wash stations are not set-up in useable locations for staff to utilize. There is a significant lack of leadership at the executive level. That has been the one constant throughout this time.

Provider Response

Thank you for taking time to review. Our care team is universal and dedicated to provide care for our residents and in good standing with the Washington state Department of Health. This includes extensive infection control measures. Assisted living communities across the nation prepare for universal precautions daily due to the nature of our business. This insight makes us keenly aware of Covid precautions. As for your concerns about a "revolving door," please know that our Executive Director has been with our community for three years. While we cannot speak to specifics, we can state that our team is licensed in CPR skills and initiate it as appropriate. Please reach out to us directly about concerns of unreported falls or failure to provide care as we want to investigate and rectify immediately. You can reach us directly by phone. Thank you again for your time.

January 08, 2020

By kommissar

I am a friend or relative of a current/past resident

the real value here is that pacifica is able to offer the services of a much larger facility, but at the friendly, attentive care of a much smaller, more intimate group home. so everyone has their own space (so that loners like my dad) can retreat, but enough social interaction that they don't get lonely. the real upside here is the staff, who is empowered to do what they think is right. there is absolutely ZERO hospital or institutional feel to this place at all! it's pretty amazing. all the staff pull together, and there's no "top down medical" vibe to the place at all. i'm 57, and i hang out there all the time. the rooms are not cookie cutter: they're all a little different, because of the architecture of the facility. there are backup generators, etc, and a lot of sort of hidden infrastructure. i think pacifica offers the best of a larger community, with the intimacy and attention to detail that a smaller facility can offer. highly recommended, and i'd wished we'd discovered them sooner.

Provider Response

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 28, 2019

By JMVancouver

I am a friend or relative of a current/past resident

After a few months at the facility, my father has had numerous issues with the poor care provided. Everything from bedsores to food to bathing/hygiene. Simple communication from staff has been a struggle. Management has not been helpful. There has been ongoing staff turnover since he moved in, and care has absolutely not improved. The apartments are beautiful and spacious, but it's just too much to worry about ongoing care issues and health risks.

Provider Response

Here at Pacifica Senior Living Vancouver, we strive for excellence, and are disappointed to hear that you received anything less. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience.

December 12, 2019

By Gloria

I visited this facility

Pacifica Senior Living Vancouver looked fine, but it wasn't going to be workable for my husband's condition. The apartment was clean, a little bit stark, and somewhat limited. The staff seemed very nice.

Provider Response

Gloria, thank you for leaving this detailed review about your experience with our community. We are sorry that we were not a good fit for your husband, and hope you find the community that meets your needs. If you need any assistance, please reach out. Even if you do not choose our community we are still happy to help.

July 22, 2019

By Jody

I am a friend or relative of a current/past resident

Pacifica Senior Living Vancouver is beautiful and clean, and the layout is nice. My mother-in-law gets great care and the staff is wonderful. They have beanbag baseball, which she is a fanatic of, she likes chair Zumba, exercises, Scrabble, Bingo, she enjoys going to Wal-Mart, and they have nice activities in the center for families and the residents. They just had a very big 4th of July party. They do a lot of group things, like for Mother's Day. They have live music, too. They have a TV area, rooms for activities, and wonderful huge balconies where they will serve meals on if you choose to eat out there.

Provider Response

Jody, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Vancouver. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 15, 2018

By Shelbee Wilson

I am a friend or relative of a current/past resident

My grandfather lives at this community. I visited him for the first time today and I was pleasantly surprised by the friendly staff and great accommodations. I am writing to specifically thank PCA, Kelsey. I’ve worked in senior communities for several years and have never seen kindness, patience and respect towards residents, from a caregiver, like I saw from Kelsey. Thank you for hiring and retaining such a great caregiver for your residents.

Provider Response

Thank you for your positive review. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Vancouver. We appreciate you taking the time to leave us a review and hope you have a wonderful day!

June 26, 2018

By Jeanny

I visited this facility

I toured Pacifica Senior Living, and I liked it a lot. I liked the atmosphere, the people that run it, and I spoke to the residents and they seemed to enjoy living there. The food was quite good, and it seemed like a really nice place, and that they would take good care of somebody. The studio was basically one room with a countertop bar, a little kitchenette, a bathroom with a big shower, and plenty of room. It was really nice. The staff was very polite, and asked how my mom was, and if she needed anything.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. We are very proud of our community and support staff. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions.

November 02, 2017

By Alan

I visited this facility

Pacifica was smaller, newer, and the rooms were quite nice. There wasn't as much space. There were a lot of open rooms available, and we didn't see too many people. The staff was fine.

Provider Response

Alan, thank you so much for the positive review, we appreciate it.
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Questions about Pacifica Senior Living Vancouver

Describe the overall population of assisted living residents at Pacifica Senior Living Vancouver. What is their average age? What are their favorite things to do?

The average age of our residents is in their 80's. Our residents enjoy music, arts, crafts, gardening, outings and socializing with one another.

What programs or activities does Pacifica Senior Living Vancouver offer to enrich residents' well-being?

We offer a 7 day per week life enrichment program! Including group and one-on-one activities and outings to dining, shopping, and entertainment. Monthly and weekly activities include: Entertainers, music, holiday events, arts & crafts, games, gardening, charitable programming, and much more.

What places are near Pacifica Senior Living Vancouver or within walking distance for assisted living residents to enjoy?

Nearby shopping and dining are available at multiple grocers and restaurants. We also have close proximity to multiple senior community centers including: The Luepke & Marshall Center, The Firstenburg Center, The YMCA.

What transportation services does Pacifica Senior Living Vancouver offer to assisted living residents?

We offer transportation to medical appointments within a 10 mile radius. We also offer transportation for planned group activities such as: Scenic drives, shopping, dining, and entertainment.

What makes the chef or dining program at Pacifica Senior Living Vancouver exceptional? What kind of menu can assisted living residents expect?

Pacifica Vancouver is the only assisted living community in Vancouver with an open-concept, dine-in kitchen experience. Our residents can observe and speak directly with our chefs as they prepare food the way each resident prefers.

What safety features or security measures does Pacifica Senior Living Vancouver offer to assisted living residents?

Each resident has a personal pendant to page our staff with any need or request they may have. For security, our campus has a gated perimeter which is secured outside of business hours. Additionally, each cottage has key coded access for after hours security and has staff on duty 24/7.

How does Pacifica Senior Living Vancouver keep residents' families informed about their loved ones?

We keep our families informed by updating them with ongoing activities and frequent calls and emails about the daily life of their loved ones. In addition, we will call or meet with families any time there is a change of condition with a resident. We also schedule quarterly care conferences to discuss these changes and coordinate any desired or needed aspect of services.

What is the care staff-to-resident ratio at Pacifica Senior Living Vancouver during daytime and nighttime hours?

We maintain a CNA or HCA to resident ratio of 1 staff to every 8 residents, or better, on daytime and evening hours.(6:00 AM - 10:00 PM) During nighttime hours we maintain a ratio of 1 staff to every 12 residents. (10:00 PM - 6:00 AM)

If Pacifica Senior Living Vancouver accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have a gated perimeter and pets are allowed anywhere outside as long as they are on leash and each pet owner cleans up after his/her pet. Pets are also allowed anywhere indoors, excluding dining rooms, as long as they are on leash and behaving appropriately.

What ongoing senior care training does the staff receive?

All direct care staff and Med Techs working at Pacifica Senior Living Vancouver are either Certified Nursing Assistants (NA-C) or certified Home Care Aides (HCA). In addition, all staff receive initial job specific training and on-the-job shadowing as well as facility specific general orientation. Staff also receive 12 hours of ongoing education, specific to senior care, annually in addition to monthly topics covered at All Staff meetings.

What safety features or security measures does Pacifica Senior Living Vancouver provide to protect residents who wander?

Residents who wander safely within our community but are not exit-seeking are checked frequently by staff and assessed for their appropriateness as needed by our on staff Registered Nurse. Residents who are exit-seeking are provided with one-on-one companionship and monitoring until a suitable and agreeable alternate living situation can be arranged.

Costs for Pacifica Senior Living Vancouver

Cost of Assisted Living

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Services and Amenities of Pacifica Senior Living Vancouver

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $5300/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Resident Transportation
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Yoga
  • Gardening
  • Arts And Crafts
  • Activities Extra: None

Diet

  • Diabetic
  • Kosher
  • Low Fat
  • Special Diets
  • Low Salt
  • Renal
  • Vegetarian
  • Diet Extra: None

Languages

  • English
  • Languages Extra: English

General

  • Resident Capacity: 60
  • Minimum Age: None
  • Pets: Yes

Range of services

  • Personal Care Assistants

Types of care

  • Walking Wheelchair Assistance

Payment options

  • Credit Card
  • Check

Licenses

  • State Licenses: 2384
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About Pacifica Senior Living Vancouver

pacificaseniorliving.com

Pacifica Senior Living Vancouver offers a full complement of senior assisted living services and amenities. We offer a full spectrum of assisted living services administered by a skilled, caring and experienced staff.

We strive to ensure that our residents live at their highest level comfort and security. If any of our residents need personalized care as an enhancement to our basic living services, Pacifica Senior Living Vancouver also offers specialized personal attention. Our community creates a customized service and assistance plan for each resident with a variety of therapies and life enrichment activities.

Since our professional and friendly staff interacts daily with our residents, we continually monitor their individual needs. We provide a wide range of additional services and work with our residents and their families to select the best level of personal care. We communicate openly and regularly so that the service we proved can change with the needs of our residents.

Sylvan Park is now owned and managed by Pacifica Senior Living. Pacifica is well known for creating an atmosphere of home, while providing top tier care for residents. Sylvan Park is already a great place to call home and Pacifica Senior Living is set to make it exceptional!

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Pacifica Senior Living Vancouver


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