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University House Issaquah

22975 SE Black Nugget Road, Issaquah, WA 98029

(425) 961-9681

Verified Partner

4.6

(29 reviews)

Offers Assisted Living and Independent Living
Top rated on Caring.com

2022, 2023, 2024

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Costs for University House Issaquah in Issaquah, Washington

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,180

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,180

Starting Price

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Reviews of University House Issaquah in Issaquah, Washington

4.6

(29 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    4.8

  • Activities

    4.9

  • Value

    4.7

Top rated on Caring.com

2022, 2023, 2024

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Patricia

5

January 31, 2024

I visited this facility

University House Issaquah was very pretty. It was very esthetically appealing. The ambiance was nice. The rooms that we saw were nice. They had a variety of floor plans, which were all really nice. My dad also liked the place and all the amenities that they had. It was close to shopping and stuff, and he could have his car there. The staff members were really great. They gave us complimentary lunch, and they gave us food to take home as well, and it was delicious. Everybody we met was nice and very helpful. I saw they had an exercise room and I saw they had a pool. It was a nice indoor heated pool.

Provider Response

Patricia, thank you for spending time with us and for your wonderful review! It's always our pleasure to share the benefits of life at University House Issaquah. We're always right here for your family and look forward to your next visit.

mrsright

5

October 7, 2023

I am/was a resident of this facility

Caring staff. Always ready to offer a helping hand when needed. Positive and friendly. They give 100 percent and bring joy to senior living. I am grateful to be part of this community.

Provider Response

Thank you for taking the time to leave your review! Our staff will be grateful to hear your heartwarming comments, as well. Needless to say, we're always here if anything comes up.

mhcs

5

October 7, 2023

I am/was a resident of this facility

I moved to UH-Issaquah from across the nation. 2400 miles!! Having been here three months I can say with certainty that there is not a thing that I would change. It has not been a difficult transition for me for many reasons. If I need help, someone is there; if I have a question, several will be able to answer it; if I have a concern, it is addressed immediately. This is an established senior facility, committed to service. All of the kinks, so to speak, have been worked out. Nothing is left to chance. Our safelty and compassionate care is beyond reproach. Accommodation is the rule of each and every day. The staff is incredible. Residents are addressed by name and we are made to feel valued and important. Every staff member is dedicated to meeting our day to day needs. A Wellness Center is on site, as a Rehabilitation Program. A podiatrist and a hearing specialist make regular visits. Building wide vaccines are made available. There are provisions for all levels of care which offers peace of mind. There is an abundance of innovative programs, presentations, outings, guest speackers, cultural events and activities daily. These focus upon both our mental and physcial well-being as well as just having a lot of fun. We are entertained as well as educated. Several programs are facilitated by the residents themselves. There really IS something for everyone to do and to look forward to! The Life Enrichment Department has monthly meetings inviting suggestions and ideas. Plans are in place for our happiness, our sense of well-being and our place in this community. The chanels of communication are open and planning is evident. Our voice is heard and we are involved in decision making throughout the community. There are Town Hall Meetings, chaired by the Admimistrative Staff, and there is also a Resident Council from within our community. Minutes from both governing bodies are published. Meal time is an event! We have a beautiful dining room, a well-trained, loving and kind wait staff and professional chefs. The food is of the highest quality. Our enjoyment is the goal of the entire team. They never fail to impress!!! Residents are encouraged to provide feedback and regular Food Forums are held to allow our concerns to be heard. The staff listens and works hard to provide the best dining experience in the area!! At UH-Issaquah everyone cares about and looks after one another. Contentment is not only strived for, here it is met!

Provider Response

Thank you so much for this kind review! We're delighted that you made the cross-country move to join us here in Issaquah and have experienced such contentment. Your appreciation means a lot. Please reach out with any further questions or suggestions and have a wonderful day!

MargaretEva

5

September 16, 2023

I am a friend or relative of a current/past resident

My mom has been there for just over two months. When she moved in she was assigned an ambassador, who is a current resident, who invited my mom for dinner at the residence a few times and answered any questions. I thought that was so helpful of UH to do. The residents are so nice and friendly and they seem to be happy living there. The whole place is very clean. The staff is super nice. Once a week there is a very nice gentleman who comes and cleans my mom's studio, changes the bedding and provides clean towels. He does a very good job and is very trustworthy. The kitchen staff is also super nice and friendly. The meals are varied and of high quality and flavor. The weekly menus are delivered to the residents so my mom knows ahead of time her daily food choices. The dining room area has tables with table cloths and cloth napkins, which makes it seem pretty fancy. There is a large range of activities offered to the residents, such as chair yoga, water exercises (they have a pool), stretching and balancing classes, trips to a grocery store, trips to museums, talks on various topics, music recitals, arts and crafts, etc.. There are also bingo and card games. The monthly calendar of activities is delivered to the residents. The studios and apartments are equipped with a button and also an emergency system. Each resident must push a button by 9:30am to indicate he/she is okay. If the resident has trouble, he/she can pull a string to indicate an emergency. If on any morning the resident fails to push the button, a staff will call to find out if everything is okay. If the resident doesn't answer the phone call, a staff will come to the studio or apartment. One thing that was important for my mom is to have a stove in the kitchen. She likes to be able to cook if she wants to. UH provides a portable AC unit in her studio for the summer months, which UH will remove for the winter. In general, I would say that UH gets out of their way to provide the best for the residents. Both my mom and I are happy with the choice of her living there. The location is very convenient for visits since it's just off I-90.

Provider Response

MargaretEva, we couldn't have said it any better! We are truly grateful for your kind words and thoughtfulness in describing your experiences with University House Issaquah. Thank you for allowing us to provide your family's solution.

Sarah

5

November 2, 2022

I visited this facility

We had lunch at University House Issaquah during our tour, which was wonderful. We worked with Dionne who was also wonderful. They had a beautiful workout room, a pool, and incredible art and they had speakers. We loved it. The food that we had there was excellent. They gave us a sheet of all of the activities for the month, they had speakers, movies, music, and education, it was excellent. They had fewer outdoor areas, it was more of a high-rise so the facilities are indoors.

Provider Response

Thank you for your visit, Sarah, and for your review! It's gratifying to share our facilities, restaurant, and life enrichment activities with our guests. We're eager to show you more during your next visit!

Honey

2

October 13, 2022

I am a friend or relative of a current/past resident

Hello, Please bring back a nurse who used to visit to do the INR testing on site. That was a major benefit of University House which you no longer offer.Please provide the quality food that you used to have. Please increase the staff in the dining area. Please provide more ride options for residents. These are all the things that we moved our mother to University House for and are still paying for, but you no longer offer. Huge disappointment for family and residents. Please make an effort to bring these important things back. So sad.

Provider Response

Thank you for sharing your thoughts with us. We regret to hear that your experience has been disappointing. Snoqualmie Hospital previously provided our in-house INR/lab draws, but they are experiencing staffing issues and are no longer able to do so. We will continue to search for alternatives. Like many other businesses in this difficult hiring climate, we continue to aggressively recruit for any open positions. We do strive to maintain high-quality dining experiences and appropriate ride options, which includes a monthly food forum, a Life Enrichment planning meeting, as well as Town Hall meetings and comment cards for residents to share suggestions and feedback. I am always open to discussing your concerns, so please feel free to reach out to me. --Susan Vahlkamp, Executive Director

Jan Jones

5

October 13, 2022

I am a friend or relative of a current/past resident

This is a caring place where we feel our mom has people who care about her, look out for her health and safety and create numerous opportunities that bring her socialization, mental stimulation and the chance to get out and enjoy our community. Each week is packed with a wide variety of activities from games, to music, to continuing education and academic presentations. She moved up here 8 1/2 years ago from her prior life of independent living in her home. It took us several years to bring her to this decision and she's never looked back. She is now almost 95 and is doing as well as she is in no small part due to the care and professionalism of University House leadership and staff. When she has needed more care at times. the in-house Assisted Living Services have met these needs. We're thankful to have her close to us and are grateful she is as happy as she is being a part of the University House Community.

Provider Response

Hi, Jan! We'd like to express our gratitude for your lovely compliments. It's so heartwarming to hear of your mom's successful transition to our community, and that she's been able to take good advantage of available opportunities. --Sincerely, your University House Issaquah family

VPatel

5

October 13, 2022

I am a friend or relative of a current/past resident

My Dad is a new resident of University House - Issaquah as of September of this year! He has been welcomed by residents and staff and already feels so at home! He loves his new one bedroom apartment and all the amenities! I still speak with him daily and he has been so happy with the food and service and connecting with new people. He has started to attend more of the classes and presentations along with going on an outing last week to Rattlesnake Lake. Every time I speak with him he has new exciting things to share about being there. Best decision ever!!! And I know he gets to maintain his independence but has caring people looking out for him when needed!

Provider Response

We are so grateful for describing your Dad's first few months at University House Issaquah! His experiences are a testament to our staff's commitment to resident inclusion and safety. Thanks again and we hope to see you again in the near future.

Verdad

4

October 13, 2022

I am/was a resident of this facility

UH is close to stores, medical facilities, restaurants etc. However, the building is next to two roads with heavy traffic at times and it can be very noisy as some cars crank up their engines to climb the hill. There is not much space for outdoor walking on the property itself but the huge parking lot of the next door office building provides a nice walking area when the office is closed. UH’s ground is well maintained with lovely landscaping. My apartment is pretty nice, spacious with updated appliances. There is no central air for apartments except for those on the top floor. UH does provide window a/c units for other floors during the summer. But they are pretty noisy. As to the food, I would not say the cuisine is exquisite or fine dining. The quality of the food is hit or miss. As I understand it used to serve better food but with food prices rising, it has adjusted its menu to serve less expensive items. Still, some dishes can be prepared better without incurring additional expenses. The staff is always very kind, accommodating and helpful. However the staff high turnover and/or shortage is a problem. All the residents I have met are also very nice and friendly. It is indeed a welcoming community. UH has a wonderful Life Enrichment Department that offers lectures, social activities, outings etc. The lecturers are all are very good. The department also strives to come up with new programs and activities to meet the interests and needs of the residents.

Provider Response

Thank you for your thoughtful review; we value your loyalty to University House Issaquah. We are always aggressively searching for recruitment options and the best sourcing alternatives in this competitive business environment. High-quality dining experiences remain a top priority, along with life enrichment and maintenance. We're always here for you if any other issues arise.

EBLjr

5

October 11, 2022

I am a friend or relative of a current/past resident

Well-run community. Responsive management and friendly staff. Nearby shopping and amenities.

Provider Response

Your review is greatly appreciated. Our team will be glad to hear of your comments; we strive to keep our community operating smoothly and in a congenial atmosphere. We look forward to seeing you again soon!

Go Dawgs

4

October 11, 2022

I am a friend or relative of a current/past resident

UH management is pleasant and quick to respond. They has done an excellent job with their Covid risk mitigation plan. Featured meals and overall food quality used to be exceptional. This area has declined over the past year. Looking forward to UH restoring staff to pre-pandemic levels. The UH facility is safe and well maintained.

Provider Response

Thank you for sharing your thoughts with us. Similar to many other organizations in this hiring climate, we continue to aggressively recruit for any open dining positions. In addition, we hold monthly food forums, Life Enrichment planning meetings, Town Hall meetings, and ask for resident comment cards. We look forward to seeing you again soon!

Brandi Cohen

5

September 18, 2022

I am a friend or relative of a current/past resident

Moving my mom was not easy. Every single employee at University house has made it the best it could possibly be from our tour, to getting her situated, to providing the best activities and always making sure everyone feels valued there, university house is one-of-a-kind and I am a huge fan! Thank you for making our whole family‘s life better by knowing my mom is safe and loved with you.

Provider Response

Brandi, thank you for your kind words. Observations like yours make our work feel so worthwhile. The well-being of our residents will always remain our top priority. If anything else comes up for you or your mom, please let us know. Take care!

Operagirl

5

September 17, 2022

I am/was a resident of this facility

I was interested in an affordable price as I am on a limited income as a single retired teacher. I also needed a pool for water exercise due to my spine problems. I was especially interested in the college level classes and emphasis on art and music. A complete health facility available to me was also a draw, but I have not needed it much!

Provider Response

Thank you for your considerate review. It sounds like University House Issaquah has provided a wonderful complement to your active and thrifty lifestyle. Have a fantastic day!

Craig Alan

5

September 9, 2021

I am a friend or relative of a current/past resident

University House Issaquah has been a wonderful home for our Mom since moving there at the end of 2015. After some health issues, we were looking for a home where she could be "safe and this facility provided that in all respects. Our Mom did pass away recently at the age of 99, but the past two plus years of assisted living provided the best possible care, with a large variety of services and levels available. We, as family, always had a great working relationship with the entire University House staff. The dining room is tops in all respects: environment, servers and, of course, the food itself. Amenities are many and varied. All in all, my highest recommendation for families looking for a retirement or assisted-living home for themselves or a loved one.

Provider Response

Craig, thank you for your comments and for allowing us to provide a caring home for your Mom during her final years. We're honored to be a part of stories like your family's. Please let us know if we can be of any more help.

Jeri Kim

5

March 13, 2021

I am a friend or relative of a current/past resident

In 2019 my parents moved from their home of 60 years in California to University House Issaquah. My mother says every day how much she loves living there. We are all so happy they made the move. The staff are friendly, kind, caring and always willing to help. The apartments are lovely, spacious, quiet, and the safety features in place gives us peace of mind. The landscaping is beautiful & meticulously kept. University House Issaquah offers something for everyone and the entire staff does their best to meet the needs of the residents. Before COVID, there were many activities offered including lectures, movies, concerts, yoga, outings to local stores. The amenities include a dining room with excellent service, a salon, exercise room and a garden courtyard. Residents can participate & be active in the community, or just enjoy the peace & quiet and homey atmosphere.

Provider Response

Jeri, thanks very much for your thoughtful review. It took a lot of courage for your parents to make a move after so many years, and we're so gratified that we have been able to provide a friendly, active, and safe home for them! We are always happy to help if anything else comes up.

Lida

5

January 14, 2021

I am a friend or relative of a current/past resident

My friend moved into the University House Issaquah, and so far it has been great. They've been very helpful with the move in. It is a bummer that it is COVID right now and she is pretty isolated, but that is no fault of anybody else. She has a full apartment with two bedrooms, a den, full kitchen, and two baths. They also have options of two bedrooms or one bedroom for their apartments. So far, the food tastes good.

Provider Response

Lida, we're glad to hear that your friend's home has worked out so well! Thank you for leaving your comments for us. We do strive to create a seamless move-in, as well as a safe and welcoming home for our residents. Have a great day!

Charles and Kristy

5

July 31, 2019

I am a friend or relative of a current/past resident

University House has been a terrific place for my mother-in-law to live. She wanted comfort, security, good dining and an attentive staff. She got all that with the great people at University House. She enjoys bridge and other social activities. And she loves the food. University House is ideally located near stores, shops and the many medical and dental offices in the Issaquah/Sammamish area. It has all worked out wonderfully well.

Provider Response

Hi Charles and Kristy, thank you for taking the time to leave such a wonderful review. We're happy that your mother-in-law has settled in and is enjoying all that we have to offer!

Gerri

5

March 22, 2019

I visited this facility

University House Issaquah was my favorite. I liked that it was on a hill and there were some rooms with views. It was a very good location. It was within walking distance to shops. The facility was really nice, clean, large, and modern. They had a lot of activities, like movies, and it was connected with the University of Washington, so they had a lot of lectures if you choose to go. The staff member during the tour was nice, and we liked her a lot.

Provider Response

Hi Gerri, thank you for taking the time to leave a review for us at University House Issaquah. We're happy we could meet your expectations!

Anita123

5

May 4, 2018

I am a friend or relative of a current/past resident

Our family moved our Mom into University House Issaquah 3 years ago. Our experience has been wonderful. The entire staff greets all residents by name and with a smile! The building is well maintained from the beautifully landscaped grounds to the well appointed and clean community areas inside. The beautiful restaurant style dining room is very relaxing and a great place to visit with family or friends over lunch or dinner. The front desk personnel are very friendly and always willing to help answer your questions. The planned social activities are varied and plentiful with the residents interests in mind. The Wellness Center can provide assisted care, if needed. Services are provided in the residents own apt. so the residents don't have to move. We found the nursing staff to be very responsive to our mom/family needs or concerns. They were very helpful in developing appropriate care plans. Our family loves to visit our mom here!

Local family member

5

March 23, 2018

I am a friend or relative of a current/past resident

We moved my Mom and step-Dad from out-of-state into University House Issaquah 4 months ago, and are thrilled with the choice!! Staff are friendly, knowledgeable, helpful, and calm!! Our experiences, both resident and family members, have been great! The activities and events offered are varied, and provide an excellent opportunity to engage in life, whatever your interests may be. My Mom loves her apartment!!! The dining room, salon, and local shuttle are great amenities.

Judy001

5

March 9, 2018

I am/was a resident of this facility

We moved into University House Issaquah from out of state. So it was very important to choose carefully. We are so pleased with our decision and so comfortable here. Everyone on the staff really strives to make this a warm experience – and especially the executive Director and the Directors of each of the departments.. The whole place is beautiful and clean and the Dining room provides good, tasty and hearty meals. The in-house swimming pool is an added plus. We are very pleased with our choice of University House.

Greg671210

5

December 27, 2016

I visited this facility

University House Issaquah and the staff were very nice. They had a swimming pool, exercise programs, gatherings, a piano, and tours. The dining area was elegant, and the food was very good.

Patti483168

5

November 28, 2016

I visited this facility

University House Issaquah was very nice. It’s probably 5-star all around. However, my father-in-law thought it was a little too fancy for him. Nevertheless, they’re very nice and very helpful. Everything went very well. It’s very nice, but my father-in-law is just kind of a simple person. Everything about the place is perfect for him and for us to put him in there. It would have been our first choice, but he is going downhill, so he is not very clean, and he is not keeping himself up so he is noticing the difference. They did have activities, but they had them in a different room. At the time we were visiting, we decided not go in and bother them, but it looked very comfortable. They looked like they were having a great time. We went into the dining room; I was very happy with it. It would fit my father-in-law perfect because they had lots of foods that he likes. The dining room was beautiful.

Lynda548107

4

November 20, 2016

I am a friend or relative of a current/past resident

My mom is in University House Issaqua. The staff is very nice, and she seems to be getting the care that she needs. They have little outings that they can participate in. She goes to exercise class and walks around the building. They go on outings if they want to in a van, and they go shopping. They serve 3 meals a day. There are laundry services, and they can do their own laundry. There is an exercise room and a hair facility, and they do crafts.

Dean287837

5

November 1, 2016

I visited this facility

If I were going to move into something right now, I’d probably move into the University House in Issaquah. I liked the way it was laid out. I liked the rooms much better than some of the others, and they seemed to be a pretty nice group of people that I was introduced to and had lunch with, and I liked the location.

Alice100024

4

July 1, 2016

I visited this facility

University House Issaquah was not as expensive as the other places and a high rise of at least three stories. They had a lot of activities. I only spoke with one person, and she was very helpful. If you had to go from independent living to assisted living, you didn't have to move to a different apartment. You could stay in the same apartment and just get the extra services, and I thought that was nice. Their rooms were quite nice, large, and had a newer style.

Sammy3

4

May 26, 2015

I visited this facility

This place is nice, clean, well maintained. The apartments seem to be spacious and well planned. The facilities average age is about 84 and many have dementia. Food seems to be good though not highly creative

Caring89830350

4

July 22, 2014

I visited this facility

We went to University House very briefly, and I like the facility, but my mom needed a higher level of care that they weren't able to provide. The facility is very nice. It's very well kept, and it's kind of a higher scale facility. The decorations are nice. It's more focused on independent people, and they donÕt cater to dementia patients. Their apartments are lovely, and the dining area is very nice. I saw the staff, and I thought that they were good, but I feel that they weren't being realistic about what they were able to do when you need higher care. My mother should not have ever been left alone, and that wasn't something that they insisted upon. I feel my mom needs to have a caregiver, and they were resistant to have her needing that. They weren't realistic about how much help she needed.

Mitzy

5

May 19, 2012

I visited this facility

If there's a place I would want to be, it's definitely in this facility. They seem to have everything here. The amenities include: an entry area that looks like a fancy hotel, saltwater swimming pool, a salon that opens more often, a large dining room and larger variety of rooms configuration. It also has a broader mix of people; active seniors and some using walkers or in wheel chairs. This place has a unique policy, a policy to be actively friendly. If someone is new, one resident acts as a mentor to show the new one around. They also try to match up similar interests and likes. For instance, a woman started a painting group. They meet on their own every week to do some activities.

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Costs for University House Issaquah in Issaquah, Washington

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,180

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,180

Starting Price

Services and Amenities of University House Issaquah in Issaquah, Washington

Aquatic Amenities

  • Swimming Pool

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Salon Services

Guests

  • Guest Parking

On-Site Services

  • Religious Services

Specialized Staff

  • Nurse on Staff (Part time)

Transportation & Shopping

  • General Transportation Services

Health Services

  • Medication Reminders

Additional Amenity Information

  • Dining: Private dining room
  • Features: Library, Fitness Room/Gym, Theater
  • Technology: Emergency call system
  • Activities: Various classes, EnhanceFitness, Exercise classes, art shows, parties, Social Worker/Counselor led support groups
  • Diet: none
  • Languages: English
  • Special Comment: Era Living, a respected and recognized leader in retirement living throughout the Puget Sound, is a private, Seattle-based company founded by Eli and Rebecca Almo. Since 1987, Era Living has been dedicated to fostering a healthy and engaging environment of whole body wellness, culture, warmth and social fulfillment, providing exceptional healthcare services and enriching activities at all eight communities. Era Living's Wellness and Active Aging Programs are developed in collaboration with the University of Washington School of Nursing - one of the nation's top-rated nursing schools. It's this type of innovative and vibrant approach to senior living that makes Era Living communities so desirable.
  • State Licenses: 1565

Diet & Nutrition

  • Diabetic
  • Low Fat
  • Low Salt

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Educational Activities/Programs
  • Music Activities/Programs
  • Tabletop & Other Games/Programs
  • Facilitated Field Trips/Outings

Housekeeping & Maintenance

  • Private Housekeeping Services
  • Laundry Services
  • Housekeeping Services
  • Linen Services

Parking Options

  • Parking Lot

Staff Training & Qualifications

  • Staff trained in Medication Management

Personal Care

  • Cooking services

Outside Amenities

  • Garden

Dining

  • Communal Dining
  • Room Service
  • Guest Meals

Inside Amenities

  • Computer Room
  • Cable/Satellite TV in Common Area

Financing & Payment Options

  • Accepts Check Payments

Room Amenities

  • Wifi/Internet In Unit
  • Cable/Satellite In Unit
  • Kitchen Appliances In Unit

Therapies

  • Occupational Therapy/Rehabilitation
  • Physical Therapy/Rehabilitation

Pets

  • Pets

Languages

  • English spoken

About University House Issaquah in Issaquah, Washington

Bathing, Grooming, Dressing, Standby transfer assistance, escorting, Incontinence support, medication management

Map of University House Issaquah

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

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