University House Issaquah

Offers Assisted Living and Independent Living

25 Reviews

2019, 2022, 2023

$$$

22975 SE Black Nugget Road

Issaquah

98029

University House Issaquah

https://d13iq96prksfh0.cloudfront.net/cdn/photos/142735/730x450%23.jpeg

4.6 25

Honey 2022-10-12 Hello, Please bring back a nurse who used to visit to do the INR testing on site. That was a major benefit of University House which you no longer offer.Please provide the quality food that you used to have. Please increase the staff in the dining area. Please provide more ride options for residents. These are all the things that we moved our mother to University House for and are still paying for, but you no longer offer. Huge disappointment for family and residents. Please make an effort to bring these important things back. So sad. I am a friend or relative of a current/past resident

5 2 1

VPatel 2022-10-12 My Dad is a new resident of University House - Issaquah as of September of this year! He has been welcomed by residents and staff and already feels so at home! He loves his new one bedroom apartment and all the amenities! I still speak with him daily and he has been so happy with the food and service and connecting with new people. He has started to attend more of the classes and presentations along with going on an outing last week to Rattlesnake Lake. Every time I speak with him he has new exciting things to share about being there. Best decision ever!!! And I know he gets to maintain his independence but has caring people looking out for him when needed! I am a friend or relative of a current/past resident

5 5 1

EBLjr 2022-10-10 Well-run community. Responsive management and friendly staff. Nearby shopping and amenities. I am a friend or relative of a current/past resident

5 5 1

Go Dawgs 2022-10-10 UH management is pleasant and quick to respond. They has done an excellent job with their Covid risk mitigation plan. Featured meals and overall food quality used to be exceptional. This area has declined over the past year. Looking forward to UH restoring staff to pre-pandemic levels. The UH facility is safe and well maintained. I am a friend or relative of a current/past resident

5 4 1

Craig Alan 2021-09-08 University House Issaquah has been a wonderful home for our Mom since moving there at the end of 2015. After some health issues, we were looking for a home where she could be "safe and this facility provided that in all respects. Our Mom did pass away recently at the age of 99, but the past two plus years of assisted living provided the best possible care, with a large variety of services and levels available. We, as family, always had a great working relationship with the entire University House staff. The dining room is tops in all respects: environment, servers and, of course, the food itself. Amenities are many and varied. All in all, my highest recommendation for families looking for a retirement or assisted-living home for themselves or a loved one. I am a friend or relative of a current/past resident

5 5 1

Anita123 2018-05-04 Our family moved our Mom into University House Issaquah 3 years ago. Our experience has been wonderful. The entire staff greets all residents by name and with a smile! The building is well maintained from the beautifully landscaped grounds to the well appointed and clean community areas inside. The beautiful restaurant style dining room is very relaxing and a great place to visit with family or friends over lunch or dinner. The front desk personnel are very friendly and always willing to help answer your questions. The planned social activities are varied and plentiful with the residents interests in mind. The Wellness Center can provide assisted care, if needed. Services are provided in the residents own apt. so the residents don't have to move. We found the nursing staff to be very responsive to our mom/family needs or concerns. They were very helpful in developing appropriate care plans. Our family loves to visit our mom here! I am a friend or relative of a current/past resident

5 5 1

Greg671210 2016-12-27 University House Issaquah and the staff were very nice. They had a swimming pool, exercise programs, gatherings, a piano, and tours. The dining area was elegant, and the food was very good. I visited this facility

5 5 1

Patti483168 2016-11-28 University House Issaquah was very nice. It’s probably 5-star all around. However, my father-in-law thought it was a little too fancy for him. Nevertheless, they’re very nice and very helpful. Everything went very well. It’s very nice, but my father-in-law is just kind of a simple person. Everything about the place is perfect for him and for us to put him in there. It would have been our first choice, but he is going downhill, so he is not very clean, and he is not keeping himself up so he is noticing the difference. They did have activities, but they had them in a different room. At the time we were visiting, we decided not go in and bother them, but it looked very comfortable. They looked like they were having a great time. We went into the dining room; I was very happy with it. It would fit my father-in-law perfect because they had lots of foods that he likes. The dining room was beautiful. I visited this facility

5 5 1

Lynda548107 2016-11-20 My mom is in University House Issaqua. The staff is very nice, and she seems to be getting the care that she needs. They have little outings that they can participate in. She goes to exercise class and walks around the building. They go on outings if they want to in a van, and they go shopping. They serve 3 meals a day. There are laundry services, and they can do their own laundry. There is an exercise room and a hair facility, and they do crafts. I am a friend or relative of a current/past resident

5 4 1

Caring89830350 2014-07-22 We went to University House very briefly, and I like the facility, but my mom needed a higher level of care that they weren't able to provide. The facility is very nice. It's very well kept, and it's kind of a higher scale facility. The decorations are nice. It's more focused on independent people, and they donÕt cater to dementia patients. Their apartments are lovely, and the dining area is very nice. I saw the staff, and I thought that they were good, but I feel that they weren't being realistic about what they were able to do when you need higher care. My mother should not have ever been left alone, and that wasn't something that they insisted upon. I feel my mom needs to have a caregiver, and they were resistant to have her needing that. They weren't realistic about how much help she needed. I visited this facility

5 4 1

Mitzy 2012-05-18 If there's a place I would want to be, it's definitely in this facility. They seem to have everything here. The amenities include: an entry area that looks like a fancy hotel, saltwater swimming pool, a salon that opens more often, a large dining room and larger variety of rooms configuration. It also has a broader mix of people; active seniors and some using walkers or in wheel chairs. This place has a unique policy, a policy to be actively friendly. If someone is new, one resident acts as a mentor to show the new one around. They also try to match up similar interests and likes. For instance, a woman started a painting group. They meet on their own every week to do some activities. I visited this facility

5 5 1

Sarah 2022-11-02 We had lunch at University House Issaquah during our tour, which was wonderful. We worked with Dionne who was also wonderful. They had a beautiful workout room, a pool, and incredible art and they had speakers. We loved it. The food that we had there was excellent. They gave us a sheet of all of the activities for the month, they had speakers, movies, music, and education, it was excellent. They had fewer outdoor areas, it was more of a high-rise so the facilities are indoors. I visited this facility

5 5 1

Jan Jones 2022-10-12 This is a caring place where we feel our mom has people who care about her, look out for her health and safety and create numerous opportunities that bring her socialization, mental stimulation and the chance to get out and enjoy our community. Each week is packed with a wide variety of activities from games, to music, to continuing education and academic presentations. She moved up here 8 1/2 years ago from her prior life of independent living in her home. It took us several years to bring her to this decision and she's never looked back. She is now almost 95 and is doing as well as she is in no small part due to the care and professionalism of University House leadership and staff. When she has needed more care at times. the in-house Assisted Living Services have met these needs. We're thankful to have her close to us and are grateful she is as happy as she is being a part of the University House Community. I am a friend or relative of a current/past resident

5 5 1

Verdad 2022-10-12 UH is close to stores, medical facilities, restaurants etc. However, the building is next to two roads with heavy traffic at times and it can be very noisy as some cars crank up their engines to climb the hill. There is not much space for outdoor walking on the property itself but the huge parking lot of the next door office building provides a nice walking area when the office is closed. UH’s ground is well maintained with lovely landscaping. My apartment is pretty nice, spacious with updated appliances. There is no central air for apartments except for those on the top floor. UH does provide window a/c units for other floors during the summer. But they are pretty noisy. As to the food, I would not say the cuisine is exquisite or fine dining. The quality of the food is hit or miss. As I understand it used to serve better food but with food prices rising, it has adjusted its menu to serve less expensive items. Still, some dishes can be prepared better without incurring additional expenses. The staff is always very kind, accommodating and helpful. However the staff high turnover and/or shortage is a problem. All the residents I have met are also very nice and friendly. It is indeed a welcoming community. UH has a wonderful Life Enrichment Department that offers lectures, social activities, outings etc. The lecturers are all are very good. The department also strives to come up with new programs and activities to meet the interests and needs of the residents. I am/was a resident of this facility

5 4 1

Brandi Cohen 2022-09-17 Moving my mom was not easy. Every single employee at University house has made it the best it could possibly be from our tour, to getting her situated, to providing the best activities and always making sure everyone feels valued there, university house is one-of-a-kind and I am a huge fan! Thank you for making our whole family‘s life better by knowing my mom is safe and loved with you. I am a friend or relative of a current/past resident

5 5 1

Operagirl 2022-09-16 I was interested in an affordable price as I am on a limited income as a single retired teacher. I also needed a pool for water exercise due to my spine problems. I was especially interested in the college level classes and emphasis on art and music. A complete health facility available to me was also a draw, but I have not needed it much! I am/was a resident of this facility

5 5 1

Jeri Kim 2021-03-12 In 2019 my parents moved from their home of 60 years in California to University House Issaquah. My mother says every day how much she loves living there. We are all so happy they made the move. The staff are friendly, kind, caring and always willing to help. The apartments are lovely, spacious, quiet, and the safety features in place gives us peace of mind. The landscaping is beautiful & meticulously kept. University House Issaquah offers something for everyone and the entire staff does their best to meet the needs of the residents. Before COVID, there were many activities offered including lectures, movies, concerts, yoga, outings to local stores. The amenities include a dining room with excellent service, a salon, exercise room and a garden courtyard. Residents can participate & be active in the community, or just enjoy the peace & quiet and homey atmosphere. I am a friend or relative of a current/past resident

5 5 1

Lida 2021-01-14 My friend moved into the University House Issaquah, and so far it has been great. They've been very helpful with the move in. It is a bummer that it is COVID right now and she is pretty isolated, but that is no fault of anybody else. She has a full apartment with two bedrooms, a den, full kitchen, and two baths. They also have options of two bedrooms or one bedroom for their apartments. So far, the food tastes good. I am a friend or relative of a current/past resident

5 5 1

Charles and Kristy 2019-07-31 University House has been a terrific place for my mother-in-law to live. She wanted comfort, security, good dining and an attentive staff. She got all that with the great people at University House. She enjoys bridge and other social activities. And she loves the food. University House is ideally located near stores, shops and the many medical and dental offices in the Issaquah/Sammamish area. It has all worked out wonderfully well. I am a friend or relative of a current/past resident

5 5 1

Gerri 2019-03-22 University House Issaquah was my favorite. I liked that it was on a hill and there were some rooms with views. It was a very good location. It was within walking distance to shops. The facility was really nice, clean, large, and modern. They had a lot of activities, like movies, and it was connected with the University of Washington, so they had a lot of lectures if you choose to go. The staff member during the tour was nice, and we liked her a lot. I visited this facility

5 5 1

Local family member 2018-03-23 We moved my Mom and step-Dad from out-of-state into University House Issaquah 4 months ago, and are thrilled with the choice!! Staff are friendly, knowledgeable, helpful, and calm!! Our experiences, both resident and family members, have been great! The activities and events offered are varied, and provide an excellent opportunity to engage in life, whatever your interests may be. My Mom loves her apartment!!! The dining room, salon, and local shuttle are great amenities. I am a friend or relative of a current/past resident

5 5 1

Judy001 2018-03-09 We moved into University House Issaquah from out of state. So it was very important to choose carefully. We are so pleased with our decision and so comfortable here. Everyone on the staff really strives to make this a warm experience – and especially the executive Director and the Directors of each of the departments.. The whole place is beautiful and clean and the Dining room provides good, tasty and hearty meals. The in-house swimming pool is an added plus. We are very pleased with our choice of University House. I am/was a resident of this facility

5 5 1

Dean287837 2016-11-01 If I were going to move into something right now, I’d probably move into the University House in Issaquah. I liked the way it was laid out. I liked the rooms much better than some of the others, and they seemed to be a pretty nice group of people that I was introduced to and had lunch with, and I liked the location. I visited this facility

5 5 1

Alice100024 2016-07-01 University House Issaquah was not as expensive as the other places and a high rise of at least three stories. They had a lot of activities. I only spoke with one person, and she was very helpful. If you had to go from independent living to assisted living, you didn't have to move to a different apartment. You could stay in the same apartment and just get the extra services, and I thought that was nice. Their rooms were quite nice, large, and had a newer style. I visited this facility

5 4 1

Sammy3 2015-05-26 This place is nice, clean, well maintained. The apartments seem to be spacious and well planned. The facilities average age is about 84 and many have dementia. Food seems to be good though not highly creative I visited this facility

5 4 1

22975 SE Black Nugget Road, Issaquah, WA 98029

Call (425) 961-9681

2019, 2022, 2023

University House Issaquah (425) 961-9681

PROMOTION! 37 days

To celebrate our extensive corridor renovations, we'd love for you to save $2,000 when you move in before April 30, 2023! Call to learn more!

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Reviews of University House Issaquah

25 Reviews Write a review

Food

(8 Reviews)

Staff

(9 Reviews)

Facility

(9 Reviews)

Activities

(6 Reviews)

Value

(7 Reviews)

Assisted Living Reviews for University House Issaquah

October 12, 2022

By Honey

I am a friend or relative of a current/past resident

Hello, Please bring back a nurse who used to visit to do the INR testing on site. That was a major benefit of University House which you no longer offer.Please provide the quality food that you used to have. Please increase the staff in the dining area. Please provide more ride options for residents. These are all the things that we moved our mother to University House for and are still paying for, but you no longer offer. Huge disappointment for family and residents. Please make an effort to bring these important things back. So sad.

Provider Response

Thank you for sharing your thoughts with us. We regret to hear that your experience has been disappointing. Snoqualmie Hospital previously provided our in-house INR/lab draws, but they are experiencing staffing issues and are no longer able to do so. We will continue to search for alternatives. Like many other businesses in this difficult hiring climate, we continue to aggressively recruit for any open positions. We do strive to maintain high-quality dining experiences and appropriate ride options, which includes a monthly food forum, a Life Enrichment planning meeting, as well as Town Hall meetings and comment cards for residents to share suggestions and feedback. I am always open to discussing your concerns, so please feel free to reach out to me. --Susan Vahlkamp, Executive Director

October 12, 2022

By VPatel

I am a friend or relative of a current/past resident

My Dad is a new resident of University House - Issaquah as of September of this year! He has been welcomed by residents and staff and already feels so at home! He loves his new one bedroom apartment and all the amenities! I still speak with him daily and he has been so happy with the food and service and connecting with new people. He has started to attend more of the classes and presentations along with going on an outing last week to Rattlesnake Lake. Every time I speak with him he has new exciting things to share about being there. Best decision ever!!! And I know he gets to maintain his independence but has caring people looking out for him when needed!

Provider Response

We are so grateful for describing your Dad's first few months at University House Issaquah! His experiences are a testament to our staff's commitment to resident inclusion and safety. Thanks again and we hope to see you again in the near future.

October 10, 2022

By EBLjr

I am a friend or relative of a current/past resident

Well-run community. Responsive management and friendly staff. Nearby shopping and amenities.

Provider Response

Your review is greatly appreciated. Our team will be glad to hear of your comments; we strive to keep our community operating smoothly and in a congenial atmosphere. We look forward to seeing you again soon!

October 10, 2022

By Go Dawgs

I am a friend or relative of a current/past resident

UH management is pleasant and quick to respond. They has done an excellent job with their Covid risk mitigation plan. Featured meals and overall food quality used to be exceptional. This area has declined over the past year. Looking forward to UH restoring staff to pre-pandemic levels. The UH facility is safe and well maintained.

Provider Response

Thank you for sharing your thoughts with us. Similar to many other organizations in this hiring climate, we continue to aggressively recruit for any open dining positions. In addition, we hold monthly food forums, Life Enrichment planning meetings, Town Hall meetings, and ask for resident comment cards. We look forward to seeing you again soon!

September 08, 2021

By Craig Alan

I am a friend or relative of a current/past resident

University House Issaquah has been a wonderful home for our Mom since moving there at the end of 2015. After some health issues, we were looking for a home where she could be "safe and this facility provided that in all respects. Our Mom did pass away recently at the age of 99, but the past two plus years of assisted living provided the best possible care, with a large variety of services and levels available. We, as family, always had a great working relationship with the entire University House staff. The dining room is tops in all respects: environment, servers and, of course, the food itself. Amenities are many and varied. All in all, my highest recommendation for families looking for a retirement or assisted-living home for themselves or a loved one.

Provider Response

Craig, thank you for your comments and for allowing us to provide a caring home for your Mom during her final years. We're honored to be a part of stories like your family's. Please let us know if we can be of any more help.

May 04, 2018

By Anita123

I am a friend or relative of a current/past resident

Our family moved our Mom into University House Issaquah 3 years ago. Our experience has been wonderful. The entire staff greets all residents by name and with a smile! The building is well maintained from the beautifully landscaped grounds to the well appointed and clean community areas inside. The beautiful restaurant style dining room is very relaxing and a great place to visit with family or friends over lunch or dinner. The front desk personnel are very friendly and always willing to help answer your questions. The planned social activities are varied and plentiful with the residents interests in mind. The Wellness Center can provide assisted care, if needed. Services are provided in the residents own apt. so the residents don't have to move. We found the nursing staff to be very responsive to our mom/family needs or concerns. They were very helpful in developing appropriate care plans. Our family loves to visit our mom here!

December 27, 2016

By Greg671210

I visited this facility

University House Issaquah and the staff were very nice. They had a swimming pool, exercise programs, gatherings, a piano, and tours. The dining area was elegant, and the food was very good.

November 28, 2016

By Patti483168

I visited this facility

University House Issaquah was very nice. It’s probably 5-star all around. However, my father-in-law thought it was a little too fancy for him. Nevertheless, they’re very nice and very helpful. Everything went very well. It’s very nice, but my father-in-law is just kind of a simple person. Everything about the place is perfect for him and for us to put him in there. It would have been our first choice, but he is going downhill, so he is not very clean, and he is not keeping himself up so he is noticing the difference. They did have activities, but they had them in a different room. At the time we were visiting, we decided not go in and bother them, but it looked very comfortable. They looked like they were having a great time. We went into the dining room; I was very happy with it. It would fit my father-in-law perfect because they had lots of foods that he likes. The dining room was beautiful.

November 20, 2016

By Lynda548107

I am a friend or relative of a current/past resident

My mom is in University House Issaqua. The staff is very nice, and she seems to be getting the care that she needs. They have little outings that they can participate in. She goes to exercise class and walks around the building. They go on outings if they want to in a van, and they go shopping. They serve 3 meals a day. There are laundry services, and they can do their own laundry. There is an exercise room and a hair facility, and they do crafts.

July 22, 2014

By Caring89830350

I visited this facility

We went to University House very briefly, and I like the facility, but my mom needed a higher level of care that they weren't able to provide. The facility is very nice. It's very well kept, and it's kind of a higher scale facility. The decorations are nice. It's more focused on independent people, and they donÕt cater to dementia patients. Their apartments are lovely, and the dining area is very nice. I saw the staff, and I thought that they were good, but I feel that they weren't being realistic about what they were able to do when you need higher care. My mother should not have ever been left alone, and that wasn't something that they insisted upon. I feel my mom needs to have a caregiver, and they were resistant to have her needing that. They weren't realistic about how much help she needed.

May 18, 2012

By Mitzy

I visited this facility

If there's a place I would want to be, it's definitely in this facility. They seem to have everything here. The amenities include: an entry area that looks like a fancy hotel, saltwater swimming pool, a salon that opens more often, a large dining room and larger variety of rooms configuration. It also has a broader mix of people; active seniors and some using walkers or in wheel chairs. This place has a unique policy, a policy to be actively friendly. If someone is new, one resident acts as a mentor to show the new one around. They also try to match up similar interests and likes. For instance, a woman started a painting group. They meet on their own every week to do some activities.

See all Assisted Living reviews (11)

Independent Living Reviews for University House Issaquah

November 02, 2022

By Sarah

I visited this facility

We had lunch at University House Issaquah during our tour, which was wonderful. We worked with Dionne who was also wonderful. They had a beautiful workout room, a pool, and incredible art and they had speakers. We loved it. The food that we had there was excellent. They gave us a sheet of all of the activities for the month, they had speakers, movies, music, and education, it was excellent. They had fewer outdoor areas, it was more of a high-rise so the facilities are indoors.

Provider Response

Thank you for your visit, Sarah, and for your review! It's gratifying to share our facilities, restaurant, and life enrichment activities with our guests. We're eager to show you more during your next visit!

October 12, 2022

By Jan Jones

I am a friend or relative of a current/past resident

This is a caring place where we feel our mom has people who care about her, look out for her health and safety and create numerous opportunities that bring her socialization, mental stimulation and the chance to get out and enjoy our community. Each week is packed with a wide variety of activities from games, to music, to continuing education and academic presentations. She moved up here 8 1/2 years ago from her prior life of independent living in her home. It took us several years to bring her to this decision and she's never looked back. She is now almost 95 and is doing as well as she is in no small part due to the care and professionalism of University House leadership and staff. When she has needed more care at times. the in-house Assisted Living Services have met these needs. We're thankful to have her close to us and are grateful she is as happy as she is being a part of the University House Community.

Provider Response

Hi, Jan! We'd like to express our gratitude for your lovely compliments. It's so heartwarming to hear of your mom's successful transition to our community, and that she's been able to take good advantage of available opportunities. --Sincerely, your University House Issaquah family

October 12, 2022

By Verdad

I am/was a resident of this facility

UH is close to stores, medical facilities, restaurants etc. However, the building is next to two roads with heavy traffic at times and it can be very noisy as some cars crank up their engines to climb the hill. There is not much space for outdoor walking on the property itself but the huge parking lot of the next door office building provides a nice walking area when the office is closed. UH’s ground is well maintained with lovely landscaping. My apartment is pretty nice, spacious with updated appliances. There is no central air for apartments except for those on the top floor. UH does provide window a/c units for other floors during the summer. But they are pretty noisy. As to the food, I would not say the cuisine is exquisite or fine dining. The quality of the food is hit or miss. As I understand it used to serve better food but with food prices rising, it has adjusted its menu to serve less expensive items. Still, some dishes can be prepared better without incurring additional expenses. The staff is always very kind, accommodating and helpful. However the staff high turnover and/or shortage is a problem. All the residents I have met are also very nice and friendly. It is indeed a welcoming community. UH has a wonderful Life Enrichment Department that offers lectures, social activities, outings etc. The lecturers are all are very good. The department also strives to come up with new programs and activities to meet the interests and needs of the residents.

Provider Response

Thank you for your thoughtful review; we value your loyalty to University House Issaquah. We are always aggressively searching for recruitment options and the best sourcing alternatives in this competitive business environment. High-quality dining experiences remain a top priority, along with life enrichment and maintenance. We're always here for you if any other issues arise.

September 17, 2022

By Brandi Cohen

I am a friend or relative of a current/past resident

Moving my mom was not easy. Every single employee at University house has made it the best it could possibly be from our tour, to getting her situated, to providing the best activities and always making sure everyone feels valued there, university house is one-of-a-kind and I am a huge fan! Thank you for making our whole family‘s life better by knowing my mom is safe and loved with you.

Provider Response

Brandi, thank you for your kind words. Observations like yours make our work feel so worthwhile. The well-being of our residents will always remain our top priority. If anything else comes up for you or your mom, please let us know. Take care!

September 16, 2022

By Operagirl

I am/was a resident of this facility

I was interested in an affordable price as I am on a limited income as a single retired teacher. I also needed a pool for water exercise due to my spine problems. I was especially interested in the college level classes and emphasis on art and music. A complete health facility available to me was also a draw, but I have not needed it much!

Provider Response

Thank you for your considerate review. It sounds like University House Issaquah has provided a wonderful complement to your active and thrifty lifestyle. Have a fantastic day!

March 12, 2021

By Jeri Kim

I am a friend or relative of a current/past resident

In 2019 my parents moved from their home of 60 years in California to University House Issaquah. My mother says every day how much she loves living there. We are all so happy they made the move. The staff are friendly, kind, caring and always willing to help. The apartments are lovely, spacious, quiet, and the safety features in place gives us peace of mind. The landscaping is beautiful & meticulously kept. University House Issaquah offers something for everyone and the entire staff does their best to meet the needs of the residents. Before COVID, there were many activities offered including lectures, movies, concerts, yoga, outings to local stores. The amenities include a dining room with excellent service, a salon, exercise room and a garden courtyard. Residents can participate & be active in the community, or just enjoy the peace & quiet and homey atmosphere.

Provider Response

Jeri, thanks very much for your thoughtful review. It took a lot of courage for your parents to make a move after so many years, and we're so gratified that we have been able to provide a friendly, active, and safe home for them! We are always happy to help if anything else comes up.

January 14, 2021

By Lida

I am a friend or relative of a current/past resident

My friend moved into the University House Issaquah, and so far it has been great. They've been very helpful with the move in. It is a bummer that it is COVID right now and she is pretty isolated, but that is no fault of anybody else. She has a full apartment with two bedrooms, a den, full kitchen, and two baths. They also have options of two bedrooms or one bedroom for their apartments. So far, the food tastes good.

Provider Response

Lida, we're glad to hear that your friend's home has worked out so well! Thank you for leaving your comments for us. We do strive to create a seamless move-in, as well as a safe and welcoming home for our residents. Have a great day!

July 31, 2019

By Charles and Kristy

I am a friend or relative of a current/past resident

University House has been a terrific place for my mother-in-law to live. She wanted comfort, security, good dining and an attentive staff. She got all that with the great people at University House. She enjoys bridge and other social activities. And she loves the food. University House is ideally located near stores, shops and the many medical and dental offices in the Issaquah/Sammamish area. It has all worked out wonderfully well.

Provider Response

Hi Charles and Kristy, thank you for taking the time to leave such a wonderful review. We're happy that your mother-in-law has settled in and is enjoying all that we have to offer!

March 22, 2019

By Gerri

I visited this facility

University House Issaquah was my favorite. I liked that it was on a hill and there were some rooms with views. It was a very good location. It was within walking distance to shops. The facility was really nice, clean, large, and modern. They had a lot of activities, like movies, and it was connected with the University of Washington, so they had a lot of lectures if you choose to go. The staff member during the tour was nice, and we liked her a lot.

Provider Response

Hi Gerri, thank you for taking the time to leave a review for us at University House Issaquah. We're happy we could meet your expectations!

March 23, 2018

By Local family member

I am a friend or relative of a current/past resident

We moved my Mom and step-Dad from out-of-state into University House Issaquah 4 months ago, and are thrilled with the choice!! Staff are friendly, knowledgeable, helpful, and calm!! Our experiences, both resident and family members, have been great! The activities and events offered are varied, and provide an excellent opportunity to engage in life, whatever your interests may be. My Mom loves her apartment!!! The dining room, salon, and local shuttle are great amenities.

March 09, 2018

By Judy001

I am/was a resident of this facility

We moved into University House Issaquah from out of state. So it was very important to choose carefully. We are so pleased with our decision and so comfortable here. Everyone on the staff really strives to make this a warm experience – and especially the executive Director and the Directors of each of the departments.. The whole place is beautiful and clean and the Dining room provides good, tasty and hearty meals. The in-house swimming pool is an added plus. We are very pleased with our choice of University House.

November 01, 2016

By Dean287837

I visited this facility

If I were going to move into something right now, I’d probably move into the University House in Issaquah. I liked the way it was laid out. I liked the rooms much better than some of the others, and they seemed to be a pretty nice group of people that I was introduced to and had lunch with, and I liked the location.

July 01, 2016

By Alice100024

I visited this facility

University House Issaquah was not as expensive as the other places and a high rise of at least three stories. They had a lot of activities. I only spoke with one person, and she was very helpful. If you had to go from independent living to assisted living, you didn't have to move to a different apartment. You could stay in the same apartment and just get the extra services, and I thought that was nice. Their rooms were quite nice, large, and had a newer style.

May 26, 2015

By Sammy3

I visited this facility

This place is nice, clean, well maintained. The apartments seem to be spacious and well planned. The facilities average age is about 84 and many have dementia. Food seems to be good though not highly creative

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Questions about University House Issaquah

Describe the overall population of assisted living residents at University House Issaquah. What is their average age? What are their favorite things to do?

Our residents live together at University House Issaquah, whether receiving help with assisted living services or not. That’s the beauty of our flexible license model – we provide in-apartment care when needed. We commonly use the phrase, “You’re only as old as you feel.” Ages range from 62 all the way to 103! Age is just a number and no matter what that number is, our residents feel young at heart. Our residents enjoy enriching activities which support successful aging and life-long learning. Our thriving life enrichment programs focus on enhancing the mind, body, and spirit.

What programs or activities does University House Issaquah offer to enrich residents' well-being?

We value life-long learning and offer a variety of life enrichment activities for the mind, body, and spirit. We offer lectures, discussion groups, art classes, card games, board games, book clubs, exercise classes such as Enhance Fitness, tai chi, yoga, walking groups, chair exercise, and more! We also offer concert and theater events. Our outings to local favorite restaurants and the theater are popular too.

What places are near University House Issaquah or within walking distance for assisted living residents to enjoy?

Within our community there are patios, courtyards, a fireside lounge, a solarium, and a viewing deck. We are a short complimentary drive to many desirable local places such as The Highlands, Historic Downtown Issaquah, and the North Issaquah Shopping District.

What transportation services does University House Issaquah offer to assisted living residents?

Don’t have a car or don’t feel like driving? Don’t worry; we have you covered. Our community transportation services provide personal and group services to popular locations in Issaquah, Sammamish, Bellevue, Mercer Island, Redmond, The University District, First Hill, and Downtown Seattle, as well as to local churches. We make regular and frequent visits to local grocery stores, shops, and lunch and dinner outings to restaurants, casinos, farmers' markets, sculpture parks, and theaters. Reservations are made through Reception.

What makes the chef or dining program at University House Issaquah exceptional? What kind of menu can assisted living residents expect?

All of our residents (whether receiving assisted living services or not) enjoy restaurant-style dining in our restaurant. There is all-day dining so residents can enjoy a meal when it’s convenient with their schedules. We offer breakfast, lunch, and dinner, as well as complimentary snacks throughout the day. We frequently have themed specials such as Italian night or surf-and-turf. Our in-house chef welcomes menu ideas from our resident dining committee too! We believe in offering healthy options to promote successful aging.

What safety features or security measures does University House Issaquah offer to assisted living residents?

Standard security measures include daily courtesy checks, scheduled staff 7 days a week / 24 hours a day, pendants (if needed), and gated garage. Our assisted living services include 24-hour Certified Nursing Assistant staff (supervised by a Registered Nurse) and three meals daily. Residents may customize their care with additional fee-based services according to individual needs. Fees reflect the time and credentials of the professionals providing each service. A Community Health representative will conduct a comprehensive needs assessment to determine service requirements and associated fees.

How does University House Issaquah keep residents' families informed about their loved ones?

Our Executive Director has an open-door approach. Residents receiving assisted living services have care conferences as needed. There are also monthly town hall meetings and occasional community memos shared by the Executive Director.

What is the care staff-to-resident ratio at University House Issaquah during daytime and nighttime hours?

Because our community lifestyle model tends to have fewer residents receiving assisted living services, our staff-to-resident ratio is lower than what you would see at a skilled nursing, memory care, or a high-level assisted living community. It is common to have one care provider for every 8-10 residents.

If University House Issaquah accepts dogs or cats, what indoor/outdoor areas can they enjoy?

There is a nice walking area around the community, two beautiful courtyards, and outdoor patios that can be utilized while the pet is on a leash. We also provide pet care for an additional fee if heading out of town for a couple of days.

What ongoing senior care training does the staff receive?

Depending on the position held at the community, staff can receive training in a variety of areas: dementia, mental health, HCA licensing, CPR/First Aid, mixology licensing, food handler’s permitting, Best Friends Orientation, Era medication, nurse delegation, as well as class 12 and 13 permitting prior to serving and dispensing alcoholic beverages.

Describe the overall population of independent living residents at University House Issaquah. What is their average age? What are their favorite things to do?

Our residents appreciate the ease of living at our community, knowing that mundane chores are taken care of and allowing for time to do the things they love. Residents enjoy nearby walking paths and easy hikes with boxed lunches – Tradition Lake, Lake Sammamish State Park, Hilltop Park, and an indoor track at the Issaquah Community Center for rainy days. We also offer balance classes, Enhance Fitness, stretch and flex classes, yoga/chair yoga, an in-house television channel for in-apartment participation, musical performances, book reviews, mahjong, card games, cribbage, bunco, bingo, art classes, lecture series on art, film, and history, brain fitness classes, and a quilting group. Monthly rent includes the following: daily courtesy check-in, weekly light housekeeping and linen service, all utilities (except telephone and internet), Comcast Cable HD Digital Starter Package, one meal per day, scheduled group transportation, life enrichment programs, and access to our Wellness Center.

What places are nearby for independent living residents to enjoy?

Within our community there are patios, courtyards, a fireside lounge, a solarium, and a viewing deck. We are a short complimentary drive to many desirable local places such as The Highlands, Historic Downtown Issaquah, and the North Issaquah Shopping District. Residents enjoy nearby walking paths and easy hikes with boxed lunches – Tradition Lake, Lake Sammamish State Park, Hilltop Park, and an indoor track at the Issaquah Community Center for rainy days.

What are some recent off-site events that the community activity director at University House Issaquah has organized?

Our residents enjoy shopping trips (Trader Joe’s, PCC, QFC, Safeway, farmers' markets), Japanese Gardens, The Village Theater, restaurant outings for lunch and dinner, and The Snoqualmie Casino. Variety is the spice of life and we keep it spicy!

What transportation services does University House Issaquah offer to independent living residents?

Don’t have a car or don’t feel like driving? Don’t worry; we have you covered. Our community transportation services provide personal and group services to popular locations in Issaquah, Sammamish, Bellevue, Mercer Island, Redmond, The University District, First Hill, and Downtown Seattle, as well as to local churches. We make regular and frequent visits to local grocery stores, shops, and lunch and dinner outings to restaurants, casinos, farmers' markets, sculpture parks, and theaters. Reservations are made through Reception.

What makes the chef or dining program at University House Issaquah exceptional? What kind of menu can independent living residents expect?

All of our residents (whether receiving assisted living services or not) enjoy restaurant-style dining in our restaurant. There is all-day dining so residents can enjoy a meal when it’s convenient with their schedules. We offer breakfast, lunch, and dinner, as well as complimentary snacks throughout the day. We frequently have themed specials such as Italian night or surf-and-turf. Our in-house chef welcomes menu ideas from our resident dining committee too! We believe in offering healthy options to promote successful aging.

What common areas are available for independent living residents?

All common spaces are available for all of our residents to enjoy, including our Gillman Auditorium, swimming pool, fireside lounge, private dining room, two interior courtyards, patios, solarium, and raised garden beds.

What safety features or security measures does University House Issaquah offer to independent living residents?

Standard security measures include daily courtesy checks, scheduled staff 7 days a week / 24 hours a day, pendants (if needed), and gated garage.

If University House Issaquah accepts dogs or cats, what indoor/outdoor areas can they enjoy?

There is a nice walking area around the community, two beautiful courtyards, and outdoor patios that can be utilized while the pet is on a leash. We also provide pet care for an additional fee if heading out of town for a couple of days.

Does University House Issaquah work with an agency or registry to provide nursing and medical assistance as needed?

Our Community Health staff are University House Issaquah employees. That is a benefit for our assisted living residents and their families, as the community manages oversight of the hiring process, background checks, training, etc. This assurance of quality care allows for real peace of mind. We do allow private caregivers in our community for residents who need additional support, companionship, or 24/7 oversight.

What safety features or security measures does University House Issaquah provide to protect residents who wander?

We offer cueing and reminders for residents. If residents are exit-seeking or wandering outside the community and need secured memory care, we work with the family to find a community that offers a more secured environment. We have strong partnerships in the area that we can recommend.

Costs for University House Issaquah

Cost of Assisted Living

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Cost of Independent Living

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Services and Amenities of University House Issaquah

Room and housing options

1-bedroom apartments
2-bedroom apartments
3-bedroom apartments
Studio Apartments

Dining options

In Room Kitchens
Dining Room Shared Meals
Room Service For Meals
Dining Extra: Private Dining Room

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Tv Room
Garden And Patio
Resident Parking
Pool
Features Extra: Library, Fitness Room/Gym, Theater

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Technology Extra: Emergency Call System

Health services

Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Games
Religious Services
Lectures Discussions
Book Clubs
Fitness Room
Cooking
Arts And Crafts
Activities Extra: Various Classes, Enhance Fitness, Exercise Classes, Art Shows, Parties, Social Worker/Counselor Led Support Groups

Guest services

Guest Parking
Guests At Mealtime

Diet

Diabetic
Low Fat
Low Salt
Vegetarian
Diet Extra: None

Languages

English
Languages Extra: English

General

Resident Capacity: 185
Minimum Age: 62
Pets: Yes

Range of services

Physical Therapy
Occupational Therapy

Payment options

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Licenses

State Licenses: 1565

Costs

Assisted Living Starting At: $3905/month

Independent Living Starting At: $3905/month

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About University House Issaquah

eraliving.com

Bathing, Grooming, Dressing, Standby transfer assistance, escorting, Incontinence support, medication management

What Makes Us Special

Era Living, a respected and recognized leader in retirement living throughout the Puget Sound, is a private, Seattle-based company founded by Eli and Rebecca Almo. Since 1987, Era Living has been dedicated to fostering a healthy and engaging environment of whole body wellness, culture, warmth and social fulfillment, providing exceptional healthcare services and enriching activities at all eight communities. Era Living's Wellness and Active Aging Programs are developed in collaboration with the University of Washington School of Nursing - one of the nation's top-rated nursing schools. It's this type of innovative and vibrant approach to senior living that makes Era Living communities so desirable.

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Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Guest services

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General

Range of services

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Licenses

Costs

About University House Issaquah

What Makes Us Special

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