Park Manor of Mckinney

Park Manor is clean, the staff is attentive, and we placed her there one and a half weeks ago. They have daily activities, and they can leave the room to go down and eat.

If I could give this facility zero stars…I WOULD!!! I was visiting a friend and when I got there she was sitting alone in her room with the door closed. There was an overwhelming smell of urine. She was drying soiled underwear and pants on the ventilation system which she had washed out in the sink. There was spoiled/molded food in her room that had been there for weeks. Her feet were black with dirt and it was apparent she hadn't had a bath/shower in weeks. When I asked she told me she had been washing her hair in the sink and bathing herself out of the sink. None of the outlets worked in her room so she didn't have access to the TV or a working clock. The floor was sticky with who knows what. The staff was more than indifferent. When asked questions most would just stare at me and not answer. My motto is treat another person as you would want to be treated. Don't leave your loved one here!!!

This place is horrible. My grandmother was placed here in August. Prior to come her she could get around with a walker , after a month here she was bedridden. She has fallen twice with no explanation as to why. The rooms was dirt ( we took pictures of the poop allmover the seat in the bathroom, blood on the floor in room). Once found her pillow and call button behind her he'd on the floor, she was supposed to have a pillowmunder her arm because her shoulder was frozen in place from last fall, they would not do it. She is now in hospital and the DR told us she was not going back to this place.

My father was in a hospital and when we were there, they pushed us to go to Park Manor of McKinney. They had somebody at the hospital who came out and talked to us. The lady seemed like she knew what she talked about, so they took dad there in a medical van. When we got there and saw the place, they did not have any administrator who talked to us. The people who worked there did not even know what an oxygen concentrator was. The room was too small with two twin beds. There was no closet only a wardrobe that the residents had to share. The beds were probably older than me and too short for my dad's legs. There was no room to put television even if you wanted to. It smelled of too much Clorox that it burned my lungs. My dad had emphysema and there was no way he could stay there. Everybody was just laying in bed and I had never seem anything like it. We ended up taking him home with us.

She was referred and transferred to Park Manor by her physician. The rooms were clean and well-kept. The staff were very attentive and receptive when we asked questions, very helpful too. There were also family conferences. They had a code at the entrance so the patients could not wander outside. Maybe they could do a few repairs but everything is good. Nonetheless, I would recommend to others.

I am torn 50/50 on this facility. There was 1 nurse working that was reliable, helpful and caring. She would tend to my family member and seemed genuinely concerned about his well being. We were able to ask her questions and get answers. However, the other nursing staff was not helpful at all. It seemed like they were only there to pass the time. They were not gentle or caring and there was no point in asking them anything because they would not know or would not answer.