My mom has been living at Esplanade since April 2015 and is so happy there. The staff is caring and helpful, the facility and grounds are beautiful, her room is lovely, and the food is good, plus she enjoys the many fun activities and loves the social interactions. I live in California and am so grateful she is happy and safe.
Esplanade Gardens
Offers Assisted Living and Memory Care
27 Reviews
10790 Toepperwein Rd, Converse, TX 78109
Call
(800) 385-2527
Reviews of Esplanade Gardens
Assisted Living Reviews for Esplanade Gardens
August 03, 2016
I am a friend or relative of resident
July 26, 2016
I am a friend or relative of resident
Both of my parents lived at Esplanade Gardens. My Mother was on the Assisted Living side and my Dad in Memory Care. They were loved, supported, and well cared for. They have both passed (within about 6 months of each other), otherwise they would still live there. I looked at several properties before I chose EG for my parents. I never once regretted my decision.
February 09, 2016
I am a friend or relative of a resident
The food at Esplanade Gardens was wonderful; far superior than where mom had stayed for ten years. Her room was beautiful, large, have lots of windows, and beautifully situated. I am very happy with everything. The cleanliness of the facility is excellent. They have a lot of activities for the residents. The staff are highly competent. They are not managed by a large company, but they are doing an excellent job.
January 29, 2016
I visited this facility
Esplanade Gardens was my mother’s second favorite. It had an open, and airy feeling. We had lunch, and it was very good. They definitely had amenities, including weekly shopping, and some sort of exercise. We met with the activity director, and she was very nice. They had a few things going on each day that you could participate in; which is something my mom was looking for as well.
December 29, 2015
I am/was a resident of this facility
My dad has been a resident in the memory care unit for the last 1 1/2 years and is doing wonderful. We cannot say enough to thank the staff for taking such good care of him. There are activities planned daily and everyone is encouraged to join. Dad is so very happy and we are too. Thank you so much.
December 16, 2015
I am a friend or relative of a resident
I liked Esplanade Gardens because of the environment and the proximity to some of their caretakers. The staff is really good. They have large rooms that you're able to put a living area and a bedroom, and they have their own handicap bathroom. When I ate there, it was fine. They have a fixed menu, but they also can take orders. My aunt and uncle have been there since May. They have a game room, they go to Walmart, and there is a beauty parlor in the premise. However, they should have more activities.
November 30, 2015
I visited this facility
Our visit at Esplanade Gardens Senior Campus was very good. We had lunch there together with my two daughters, and everything seemed to be alright. The staff that we’ve seen were very good. I would recommend this place.
November 24, 2015
I visited this facility
I went to the Esplanade Gardens for lunch on a holiday, so there were a lot of activities going on that afternoon. I couldn't stay that late, but the food was good. They were very pleasant and seemed interested in keeping the people active, if they could. They seemed pretty nice and interested in the people who were there, and they tried to get them to join whatever was going on.
August 24, 2015
I am a friend or relative of resident
The only positive to this place is it has cosmetic aesthetic value (just don't look at the bathroom). Other than that, no one communicates with each other or with the family no matter how important or imperative it is. Pt care is about as lacking and as poor as they come. There is no accountability and no one takes responsibility for anything. I wouldn't recommend them unless you or your loved one has no physical/mental deficits or medical issues.
August 05, 2015
I visited this facility
The staff at Esplanade Gardens was nice and courteous. They took me right away; I like them. When I was there, there wasn’t anything going on, but I know they do have bingo, exercise, and many more. I like the dining area. It was setup very nicely, but I wasn’t able to eat there. I like the location of the area as well. I also like the way that the rooms were setup. It was spacious enough to be able to get your things in.
June 29, 2015
I visited this facility
We visited Esplanade Gardens, and this one was very nice except the only room they had available was a second story room, but it was actually larger than what my parents have now. It would have been comfortable. The place appeared to be clean. We met the marketing director, and she is very nice and knowledgeable. She toured us around the place, and it looked nice and clean. The room was actually nicer and larger.
May 14, 2015
I visited this facility
My dad is in Esplanade. He is the one who actually chose it because it is close to his former house. The staff is very nice and caring. The rooms are nice, and they are in decent size. They offer bingo, and they take them out I think once a month to different restaurants. They do like a restaurant ordering in their dining room, and the food is pretty good.
April 23, 2015
I am a friend or relative of a resident
My parents have been residents here at Esplanade Gardens for 1 ½ years and we could not be happier with the excellent care they are receiving. The facilities is so beautiful and well-cared for. I always recommend EG to anyone who is looking for home in assisted living or memory care. The staff is totally awesome. This was the best move.
March 30, 2015
I am a friend or relative of a resident
My husband has been a resident since Oct 2013. I feel confident that he is in the best place. My sons and I visited numerous facilities and chose the one we felt would give him the care he deserves. He has never had a bruise, sore, and is always clean!. The staff is warm, friendly and professional and shows concern for him and me.
March 27, 2015
I am a friend or relative of a resident
My mom has been a resident at Esplanade Gardens for six years. During this time, she has received excellent care.
February 08, 2015
I am a friend or relative of resident
I have a relative in Esplanade Gardens. The only good thing is that it is very close to my house so I can go several times a day to ensure things are done properly. The housekeeping is negligible and the maintenance is non-existent and they are unable to permanently repair anything. The food is horrible and portions are small. The rooms, especially the bathrooms, are not in good shape, they are old, outdated, and in disrepair. I noted several items that needed to be fixed and they have not been after 4 months. The grounds are not well maintained. The residents have to empty their own trash and provide the trash bags. After almost 4 months they have yet to have a fire drill. I don't even know if the fire alarms work or the sprinkler system. The front sidewalk frequently has debris on it and it is never swept. Safety appears not to be a concern at the facility.
December 23, 2014
I am a friend or relative of resident
I've been visiting Esplanade Gardens for a little over 3 years now. I have not only gotten to know the administrator, but all of the directors and many of the staff..but most of the residents. I have never been disappointed or concerned about the conditions of this facility. Many of the residents I have become friends with love living there. They have a beautiful facility, amazing kitchen staff, dining facilities and the most wonderful social lives. The way the staff interacts with the residents shows it is a true family. When there is a big celebration, for eg, Mardi Gras, the memory care has the same celebration the senior living does. They interact, have a social life, are very well cared for.
I am also friends with many of the residents children who I get to see when they visit. They are all completely satisfied with the care their parents receive. One gentleman I know was lonely and distraught when his wife passed away. He was done...until he moved into EG. His life changed and he enjoys his friends, his pooch, and particularly the staff. My regret was I didn't know about this place while my family was caring for my 91 year old mother. We took care of her at home. Had I been aware of this great facility, I'm sure she would have loved it, as my mother was a very social woman.
Are there issues? Probably. Not every staff member can be at the patients side every moment, but I would be very surprised if they were ever neglected.
I have been there when the State and Corporate has made their planned and surprise inspections and they always come out on top.
So before you read and take a bad review to heart, make sure you read through all of the reviews before you decide. This one is A-1 in my heart.
December 23, 2014
I am a friend or relative of resident
I visit this facility frequently. It is a very well run home in a tough environment. Management and staff are caring and supportive. Residents hold meetings to discuss and make changes on issues that affect their lives. I am not familiar with the memory care unit to the extent of commenting on it but the general resident care is handled extremely well and other resident family members/friends I know are genuinely pleased. Looking forward to becoming a resident some day.
December 22, 2014
I am/was a resident of this facility
I recently stayed at Esplanade Gardens and it was amazing. I arrived the day of the Casino Party and I did know places like this existed. The food was excellent and it was kept very clean
December 03, 2014
I am a friend or relative of resident
If you have a choice I would steer clear of Esplanade Gardens. I visit my mother every day and the lack of care is horrible. Management always apologies but doesn't hold anyone accountable. First impression are great especially the first floor. The memory care residents are not clean in a timely manner and left for several hours at a time before changed. Literally sitting in soiled depends, soiled bedding, sheet and floors. No hand sanitizing prior to meals. Paperwork of security checks is are not accurately documented. Medicine not always administered in a timely manner, waiting 2 week after UTI diagnose for medication. Undermanned, underpaid, high turn over. If your looking for attention to detail for your memory care loved one - this is not the place!
November 14, 2014
I visited this facility
I visited Esplanade Gardens. I didn't stay there long enough. I walked in the front, got disgusted, and walked out. They were too busy to give me a tour. When they finally gave a tour, they took me to a dining room, and I don't think it was clean to my standard. They had an automatic door that led in more bugs than I've ever seen in my life.
June 17, 2014
I visited this facility
I visited Esplanade, and they only had single rooms. It was small. You could have a hospital bed and maybe a chair, a dresser, a small TV, and not more than that. The people who were living there were nice. I don't know about the activities. They only thing I knew was that they would transport you to a doctor and to the stores during the week. I would not recommend them.
March 27, 2014
I am a friend or relative of a resident
They try to do a good job. The biggest problem is they tell me to late when my wife's meds. are low. I have to do mail order and that take time. They also do not do a very good job of cleaning my wife's teeth. I have to do it myself. I don't always have time to do this because sometimes I only have a short time to visit. I would rather be having family time.
They have a good staff and I like them. They just need to work on those two areas of their job.
February 27, 2014
I visited this facility
Esplanade Gardens is great. It's just that it's too expensive. My parents can't afford the prices that I've ran across. It was like $5,000 or some dollars for both of them if somebody has Alzheimer's. They have two different sizes of rooms. They have a 7 sq. footage where the area is smaller then they have one that's larger. Even with the one that was smaller, still, it's too expensive. My parents cannot afford it.
We went for lunch. The food was great. They have all kinds of activities. I think they have bingo and they play cards and they do different things. Then they go out to shop.
I was very impressed with the lady administrator or director that's running it. She's very nice and very professional. But she told me that if I wanted them to give them their medicines, it would be $200 a month more for each one of them. That was my choice to pay $400 a month more for them to give them their meds or for me to drive out there everyday. I just thought that was the worst thing in the world to charge that big amount and they won't even give them their meds unless you paid extra so that was something else that turned me off with them.
December 06, 2013
I am a friend or relative of resident
Esplanade is truly an amazing place! My mother was a resident at Esplanade for 3 years. It would be hard to describe everything that we loved about Esplanade! First, the director and staff are so outstanding, and Esplanade reflects their dedication and concern for the residents! It is run so professionally. I liked that there was someone at the front desk to greet guests and to monitor the signing in and signing out of all residents and guests. I always knew my mother was safe. Medication is strictly monitored, and my mother knew that someone would come to her room quickly if she needed assistance. Going to the dining room is like dining out at your favorite restaurant. There is a menu, and my mother loved that she could choose what she wanted to eat. There is a beautiful salad bar, and the dessert cart is something to behold!! My Mom has now moved to Georgia and lives in an assisted living facility close to my house. I will always be grateful to the director and to all of the staff at Esplanade!
June 13, 2012
I visited this facility
Espalande Gardens is a sensible choice for those who may require personal care and support. Residents are given their own studio suite for privacy and for added security each suite also has an emergency call system monitored by the on-site staff 24 hours/7 days a week. The residents have common areas for socializing and engaging in group activities. All meal times feature tableside service, (including restaurant-style menus and entr̩e options.) The beautiful dining room is very open and intriguing, bringing a friendly atmosphere that is sure to please everyone in it. Although Espalande Gardens is a really beautiful place with nice services, I believe the true beauty of their operation is the care received by patients. In addition to the interior d̩cor and privacy, espalande also offers personal services which may include assistance with dressing, grooming, eating, ambulation, bathing and medication management. Personalized care plans are designed to encourage independence at all levels because our goal is get our residents moving along in life.While the beauty of the assisted living campus is evident at every turn, the true beauty lies in the supportive services available. Personal services may include assistance with dressing, grooming, eating, ambulation, bathing and medication management. Personalized care plans are designed to encourage independence at all levels while providing the support needed to live in a private studio suite.
November 17, 2011
Other
terrible conditions; the employees act as if they don't care about the residents. during activity time (for the alzheimer's unit) the employees don't encourage the residents to participate.
Questions about Esplanade Gardens
What ongoing training does the staff receive in dementia care?
We provide once a month a in-service program, that will cover issues, and/or methods for Memory Care.
Describe the overall population of assisted living residents at Esplanade Gardens. What is their average age? What are their favorite things to do?
Age is 75-85. Several different favorites are Bingo, Shopping, and Entertainment
What programs or activities does Esplanade Gardens offer to enrich residents' well-being?
We have a Support Group for Memory Care. We have a Reflections Program that is key in enriching the lives of residents, including physical exercise, mental exercising, music and reminiscing.
What places are near Esplanade Gardens or within walking distance for assisted living residents to enjoy?
Bill Miller's, Walmart Market, Walgreens, CVS.
What transportation services does Esplanade Gardens offer to assisted living residents?
We have our own bus that will take residents to Dr. appointments, also we do a shopping trip once a week either to HEB or Walmart, along with scenic drives and activities.
What makes the chef or dining program at Esplanade Gardens exceptional? What kind of menu can assisted living residents expect?
This is one thing that does set Esplanade Gardens apart from the rest, we offer ALL DAY DINING! Our kitchen is open all day for residents to enjoy meals, snacks and treats WHENEVER they want and not at a set time. We accommodate their lifestyle not them accommodating to our work schedule. Full menu offered all day. Want Pancakes for dinner, YOU GOT IT!!!!
What safety features or security measures does Esplanade Gardens offer to assisted living residents?
We just installed state of the art call system throughout the building. Resident has the safety of calling for assistance anywhere in the building and with it being a GPS tracker we will know exactly where they are to send help.
How does Esplanade Gardens keep residents' families informed about their loved ones?
Nursing plays a very important role here, along with our staff. If changes happen, the families are being kept in touch with phone calls and care meetings. We also report milestones, good days and other celebrations.
What is the care staff-to-resident ratio at Esplanade Gardens during daytime and nighttime hours?
We are driven by care, not a number. We staff according to the care needs of residents.
If Esplanade Gardens accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We have front yard areas as well as a courtyard.
What safety features or security measures does Esplanade Gardens provide to protect residents who wander?
Our Memory Care is a secured neighborhood. Staff only has the code. We take all precautions to assure residents are safe. We also have a safe courtyard for any to go outside and enjoy the outdoors.
What programs or activities does Esplanade Gardens offer to keep residents engaged? How does the staff engage residents' long-term memories?
Programs/Activities include a wide variety of physical, to memory, to relaxation to keep residents engaged. We have music, exercise, reminiscing, crafts, walks, entertainment. Staff is engaged with all activities with the residents.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our LVN does the assessments and they are done once a month, or if we see a change.
What techniques does Esplanade Gardens use to support memory care residents during mealtimes?
Music is a soothing background. If resident needs engagement, we will re-direct, and help with needs they are needing, ie: feeding, conversation, walking.
How does Esplanade Gardens keep residents' families informed about their loved ones' health?
Phone calls from nursing, staff and care plan meetings.
Describe the neighborhood around Esplanade Gardens. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are conveniently located in a rural area of Converse. Close to restaurants, shops, and Northeast Methodist Hospital.
Costs for Esplanade Gardens
Services and Amenities of Esplanade Gardens
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: M/C Is All Inclusive = Al Is Rent + Care/$2000 Security Deposit
- Assisted Living Starting At: $2890/month
- Memory Care Starting At: $4644/month
Room and housing options
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
Health services
- Nurse On Staff: We Have 24 Hour Nurses
General
- Resident Capacity: 120
- Minimum Age: 65
- Pets: Small Pets Allowed.
Licenses
- State Licenses: 030364
About Esplanade Gardens
Esplanade Gardens Senior Community is one of the premier senior living rental communities serving seniors age 55 and better. This beautiful campus setting offers studios in assisted living and memory care. Respite (short-term) stays are also available. Esplanade offers a vibrant and engaging lifestyle of wellness, independence, dignity and care.
Assisted Living Studio Suite Features:
- Spacious studio suites
- Emergency call system monitored by on-site staff
- Individually-controlled temperature settings
- Neutral carpet and finishes
- Cable TV provided
- Walk-in showers
- Ample closet and cabinet space
- Blinds on all windows
Campus Amenities:
- Social, recreational, spiritual and educational programs
- Scheduled transportation to appointments and shopping
- Craft/Activity room with programming
- 3 meals served daily with All Day Dining
- Beauty/Barber shop with salon services
- Library and card room
- Guest rooms available
- Daily snacks offered
- Scheduled Chapel services
- Weekly housekeeping
- Photocopy and Fax service
- Beautifully appointed common areas
- Walking paths and outdoor patios
- Restaurant-style dining room with varied menus
- Weekly flat linen service; personal laundry may be arranged separately
What Makes Us Special
Nestled in the heart of Converse, TX, Esplanade Gardens is close to shopping, restaurants, NE Methodist Hospital and a well developed medical community. With convenient access to highways Loop 1604 and IH-35.
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