Brookdale Nacogdoches was very clean. The staff was very friendly, answered my questions, and very caring toward my mom. They offer quite a bit. They try to offer almost everything to anybody. They offer activities, arts and crafts, and quite a bit of things.
Brookdale Nacogdoches
Offers Memory Care
14 Reviews
14595 Nacogdoches Road, San Antonio, TX 78247
Call
(800) 385-2527
Reviews of Brookdale Nacogdoches
Memory Care Reviews for Brookdale Nacogdoches
December 03, 2022
I visited this facility
November 03, 2022
I visited this facility
The coordinator at Brookdale Nacogdoches was very, very, very good about explaining things. She gave me a packet of information about how to apply for veteran's benefits and then showed me all the different kinds of rooms. I saw the small ones and the larger ones, and they were all very nice and very clean. When you walk in, it doesn't smell anything.
The way they take care of their residents was really good. They were well-staffed. She showed me how they keep them busy and how they help them with memory care. They were eating lunch and ithe food smelled wonderful. It looked healthy and good, too. It's just an older building, but she said they're going to be redoing some of the floors, some baseboards, and do some repainting. It's a smaller place, but it's a very home-like environment. I would recommend that place.
September 12, 2022
I am a friend or relative of a current/past resident
I chose Brookdale Nacogdoches for my friend because it's strictly for memory-impaired residents. It's a small community and I found the staff to be very friendly and accommodating. I felt it was the right place for her. They play games in the morning, do exercise programs, and have a varied activity schedule. There's always something for the residents to participate in. Their staff is excellent. Everyone I've dealt with has been very helpful. I've seen how they interact with the other residents and they're wonderful. The place is very clean. I think it's well worth the price.
May 05, 2022
I visited this facility
I toured Brookdale Nacogdoches. I felt very comfortable and welcomed there. I really liked it. The person who assisted me was very informative and helpful. The dining area was OK. It was right there in the front of the building for easy access for the patients. The residents were doing stuff on the computer that showed on the TV screens, so they were interacting there. The rooms were nice-sized. They're not too big and they're not too small. It was a comfortable feeling in there. It was homey. Everything looked good. Everything was good on the housekeeping end of it.
April 19, 2022
I visited this facility
I went to Brookdale Nacogdoches. Everything was very nice. I did like the place, but it just didn't fit my mom's needs. The staff was very nice and very informative. I saw a studio, a shared, and a private room. They were clean. They were nice, and they were pretty. They showed me the courtyard, I saw the spa room, and then the room where they go to gather. They were having music, or something while I was there, but it was very nice.
April 16, 2021
I visited this facility
I was shown around Brookdale Nacogdoches. The room was clean. Everything was fine. I really enjoyed the visit. I had no problems with anything I have seen. I saw the sitting room. I was mainly shown the inside really quick and the rooms. I was shown a patio from afar.
October 20, 2020
I visited this facility
Brookdale Nacogdoches was very nice. The people were very nice. The facility was very nice. The location is perfect. It's near restaurants. It's perfect because it's right down the street from my house. The staff members were very personable people. I really liked the young lady. She was very nice. I was able to see everything. It was very nice. I liked the room size. Everything was pretty clean. The people were just super, super nice, i.e., the young lady that I worked with and her supervisor. Had my mom not taken the turn for the worse, we were literally ready to sign the papers to take her over there. It's a shame that we didn't get that far because she passed away before all this happened.
February 12, 2019
I visited this facility
Brookdale Nacogdoches is very nice, friendly, and clean. The residents seemed to be engaged and active. As I was told, they seemed to change the activities every 30 minutes or so to keep the residents engaged. There's a restaurant right next door, so they tend to walk some of them next door to the Mexican restaurant. Their grounds were neat and well-kept, and it's located on kind of a busy street. They had different-sized apartments, so you can pick a studio for example. There are two different type of sizes, where one is small and the other one is just perfect.
December 14, 2016
I am a friend or relative of a current/past resident
Brookdale Nacogdoches seems OK, and I like the director, but I don’t think they are well staffed. During the day, there are five people, and at night, there are two; it seems there's less staff on weekends. I like the grounds, but they have the doors locked so the residents can't go out. The rooms are very nice, and the place is clean and well maintained. They serve my dad three meals and two snacks a day, and he likes the food. I think it was adequate, and the cost was fair and affordable.
Provider Response
We appreciate you taking the time to share your feedback with us! We have passed it along to our local and district management team for further review.
December 21, 2014
I am a friend or relative of a resident
This is a great facility if your loved one is not ambulatory and does not need freedom to roam. The food is excellent. The staff provides a wonderful program for Alzheimer residents. However, it was definitely not the place for my mother. She lasted three weeks and then ended up in a psychiatric hospital. Most of the staff was loving and caring. A few of the staff were aggressive and argumentative with my mother (not a good approach for someone with vascular dementia).
To avoid the the heartaches that we had with my mother, I recommend that if your loved one has vascular dementia that he/she be evaluated by a psychiatrist who deals with geriatric patients or by a doctor specializing in geriatrics. Many of the issues could have been avoided if my mother had been properly medicated.
You also need to take the physical health and activity of your loved one into account. My mother was in very good shape physically and needed a lot of exercise. This made Claire Bridge House an entirely inappropriate placement for her. The facility is beautiful, but there is no unlocked access to outdoors, and it is not large enough to accommodate someone who needs lots of exercise.
The last recommendation that I have is that if the staff of an assisted living facility says that your loved one needs to be placed in memory care, BELIEVE THEM!!! They know their business. If this is not what you were expecting, put any move on hold until you have researched facilities for your now new situation.
December 06, 2014
I am a friend or relative of resident
The staff at Clare Bridge of San Antonio is above exceptional. It's almost hard to explain in words what they mean to me and my family. My dad was a resident for over three years and they treated him like family. My dad suffered from dementia and was difficult at times but they always treated him with respect and were extremely patient. They worked very closely with us to make the best decisions for my dad and I couldn't be more grateful. While the entire staff is beyond wonderful - Lisa, Doug and Cynthia stick out as truly outstanding people that clearly love their jobs and it shows. Lisa & Cynthia made it possible for me to Skype with my dad and for him to "meet" his newborn granddaughter before he passed even though we were in another state. I will be forever thankful and grateful. If you are looking for a facility that cares...take the time to visit Clare Bridge San Antonio.
April 14, 2014
I am a friend or relative of resident
Director and staff provide outstanding service to all residents.
October 25, 2013
I am a friend or relative of a resident
This facility has been exceptional... Not only is the staff caring and friendly, the food is great and the activities keep them busy all day. I am so glad I found such a wonderful place for Mom. I have been there at all hours of the day and have always had a positive experience. Thank you for taking such good care of Mom..
October 01, 2013
I am a friend or relative of a resident
We just moved our mother/mother-in-law to this facility and couldn't be happier. (She has been there for 2 months now) The warmth and care your staff provides her is truly a blessing to our family. She loves all the activities provided throughout the day/everyday and absolutely loves your food. The facility is very clean and well maintained. We have nothing but high praise for this facility and it's staff.
Questions about Brookdale Nacogdoches
What ongoing training does the staff receive in dementia care?
Brookdale provides on going monthly required training for all of our associates.
How many staffers are on duty in the daytime and overnight?
We have a wonderful program which allows us to match our staffing to our current resident needs; along with a standard “safety staffing number”.
What programs or activities does Brookdale Nacogdoches offer to keep residents engaged? How does the staff engage residents' long-term memories?
Brookdale utilizes the Daily Path a structured activity program that is routinely followed that allows a variety of activities in different levels of ability. We help with long term memories by engaging the family and learning as much as we can about the resident through tools like the Life Story form and family gatherings we have at the community.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our LVN will do an assessment every 6 months unless there is a change in condition.
What techniques does Brookdale Nacogdoches use to support memory care residents during mealtimes?
We serve in courses and offer a variety of meal types to meet that person on their journey. We also have hand over hand assist and meal encouragement.
How does Brookdale Nacogdoches keep residents' families informed about their loved ones' health?
Continuous open lines of communication with associates and families.
Describe the neighborhood around Brookdale Nacogdoches. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located off Nacogdoches between Judson and O’Conner in a residential and business community.
Is Brookdale Nacogdoches affiliated with a hospital if more care is needed?
We will use the families hospital of choice.
Costs for Brookdale Nacogdoches in San Antonio, Texas
Services and Amenities of Brookdale Nacogdoches in San Antonio, Texas
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Health services
- Nurse On Staff: Available During Business Hours
General
- Resident Capacity: 60
- Respite Care
- Minimum Age: 65
- Pets: Small Pets Allowed
Licenses
- State Licenses: 000313
Costs
About Brookdale Nacogdoches in San Antonio, Texas
At Brookdale Nacogdoches we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.
We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale Nacogdoches are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.
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