Lakeview at Josey Ranch

Mary2

Lakeview at Josey Ranch was extremely comfortable. It was built there with the senior residents in mind. All the furniture in the foyer when you entered was comfortable. The staff was on duty 24-hours a day, which was wonderful. We had a large lake behind it. As far as the scenery and everything, it was wonderful. It was right close to a couple of pharmacies and the location was wonderful. It was a nice place. They had five elevators. It was a larger place. The staff is almost perfect. They had people answering the phone and some of them were more conscious than others. They would leave the phone sometimes, but overall it was excellent service. The manager was very nice and conscientious of the needs of the residents. The maintenance people were on top of it. The food was excellent. They had three different meals prepared for just that day. You had different things you could order from the left side or the right side of the menu. Every Sunday they had a buffet style. They had about 12 of the stainless steel covered items lined up for you to get things from the buffet. The food was always very delicious. They had people serving you like a restaurant. They had tablecloths on the tables. They had ice cream for dessert. The common areas were very comfortable. We could go and visit each other. The mailboxes were to the left of the dining hall. They have the little humps in the door that your scooter or your walker could have trouble getting over. The activities were not very often. Other than entertaining, you could go play games and things if you wanted to. I did exercise four times a week and did yoga four times a week, and I loved that. It's worth it, for the value, for the staff, the facility itself, and the comfort. When you walk in the building you get a comfortable feeling.

Bill

Lakeview at Josey Ranch had a lot of carpeting everywhere. I'm in a wheelchair so that's difficult for me and it had a dark look to it overall. We did not like the rooms and we would have been on the second or third floor. So, if we wanted to take our dog out, we would have to go down the elevator with the dog in my lap in the wheelchair and then bring the dog back up. They have a swimming pool, but it wasn't nearly deep enough. Other than that, the staff was very nice, affable, pleasant, and easy to talk with. They have reserved parking, meals, and storage available for you.

Mike

Visited several facilities before selecting Lakeview. While the facilities are outstanding, what made the difference was the depth of the support staff as well as their care and professional approach to their responsibilities.

Betty

The best parking is at Lakeview at Josey Ranch, and it's free. They had an outstanding dining room, and it was like eating in a restaurant. They had three specials each day that you could choose from, or you could eat from the menu. They had a salad bar. It was really at the top of my list. They have indoor parking and a swimming pool, and they have the most beautiful lake on the outside that you can walk around to get your exercise. It has a trail around it, and they also have a bicycle trail around it. The apartment has a small kitchen, but it has a full refrigerator, a full stove, nice wood cabinets, and nice, very, very clean wood floors. You can choose wood floors or carpet in your apartment. It has modern bathrooms. They have wide halls, and on each floor they have a place to gather and sit. If you're on the fourth floor on the West side, you can park over there on that side. If you're on the East side, you park over there on that side. There are elevators for the East side and elevators for the West side. You don't have to go down the floor, so it was very convenient to get to your car. The staff member was very cool and calm, very friendly, very accommodating, asked questions, and took notes about what I needed, what I was looking for, what kind of price range I was looking for, let me know what was in the neighborhood, where the pharmacies were, where the other places to eat or shop were, and things like that. She was a professional. She's been in this business for 20 years. I had lunch there. They have three chefs there onsite. The food is always freshly cooked. They have a big breakfast and then they have a big lunch, and the dining room is set up like a restaurant. It's not long tables like in the cafeteria. They are individual tables with tablecloths. They have a salad bar and you order from the menu. They have things like salmon, chicken, and omelets, and they're all freshly cooked.

Provider Response

Daphne

My mother has moved into Lakeview at Josey Ranch. They have real friendly staff. It's in Carrollton, and that's exactly where my mother wanted to move back to. She lives about 80 miles South of here, so we liked the location, the friendly staff, and the price being real comparable to other places that we looked at. Her apartment faces a lake, so she's been able to see out; she has such a nice view. The food there is very good. They have a calendar of events, which is real appealing to her. It's very well kept, and they have a trash pickup every day. The dining room where she goes to eat and is very clean, and they always have people walk around dusting things off. She has really enjoyed it, and she thinks long term that she'll be happy there.

Kay

Lakeview at Josey Ranch was a beautiful facility. They have an excellent food, a pool, and a lot of activities. They just don't have assisted living and memory care, and I didn't want to go into a facility where if I needed skilled living, I would have to completely move to another facility that I'm not familiar with. I love the fireplaces that they have in the hallway though, and the nice overstuffed chairs that you could sit on and maybe read. They give residents a GPS or something when they want to go for a walk around the paths that are outside. That way if something were to happen, they would know right where they are; I thought that was good. The staff was wonderful and very informative while taking you around to several different types of apartments, and they're the only ones I know that had a three-bedroom apartment in addition to one and two-bedrooms. They had several people from the staff who came and talked about what services they offer, and they all have beauty shops and barber shops and things like that. The staff really did a good job.