The Bridge at Ooltewah

Following the death of my wife, I was left living alone with no family close by. I had to cook and work a hard schedule until I required an emergency surgery. At that time, my son and I decided I would be better off in Assisted Living. After extensive and thorough research, we both decided on The Bridge at Ooltewah. I have been a resident now for one year and I'm very pleased with the staff. I feel safe and secure here and don't have to worry about anything. There are several amenities available which also help to make it an enjoyable place to reside. I couldn't be more pleased with my experience here!

Have relatives in this facility. We and they are very happy with the staff, the nutritious gourmet food, and the facilities. It's been a great choice for our family.

I am in this facility very often and I have never been somewhere where the staff genuinely cares about the residents the way the staff at The Bridge do. The food is delicious and you can always ask for seconds. There are always activities going on and if there is an activity you would like all you have to do is talk to is the wonderful activity director. As soon as I walk in the sweet redhead receptionist always greets me with a hello. I can ask her to do something and I dont have to think about it again because she will have it taken care of so quickly. She is the first impression of the staff you get and she makes a perfect one. The facility is gorgeous, always smells so nice and homey, almost like your mother has been baking all day or something. I have been in many facilities and none compare to this place. The person I come to see wears a safety button necklace and I have timed how long it took the staff to come to their aide when they pressed it and they were there so quickly, I was very impressed. Safety is so important to them and you can tell. The kitchen staff is so loving, it's not like they just give you your food and leave, they care about how these people are doing, and how they can be better for them. Esp. Amanda in the dining room, she knows the person I come to sees orders by heart. The chef always comes out to see the residents and Sharon always has nice thing to say. I am very happy to have someone I love be here where I know they are loved, cared about, and most importantly safe.

Get everything you are promised in writing! Nice place, but little details can make a difference to a parent. Ask to see contract you will be asked to sign on move in to have more accurate perspective. We've been able to work out issues, but it was a bit stressful when we realized things were not exactly as we had been led to believe they would be.