The Bridge at Ooltewah

My 95 year old father has been living at The Bridge at Ooltewah for over a year. We never could have imagined how wonderful this facility is. The entire staff is so kind, courteous and caring. This hospitality starts with the Director, Jill D., who is unbelievable. Everyone is so sweet and wonderful to my father and they take care of all his needs. They provide his meals in the dining room or if needed, meals are delivered to his room. At meal time, a care aide will come to his room to be sure he's going to eat. His room is regularly cleaned, linens changed and laundry done. They also help him with showering. The care aides are spectacular. His medications are brought to his room. There is 24 hour nursing coverage. A doctor and physician's assistant for the facility is also available to the residents if desired. They've actually taken X-rays of my father in his room checking for possible pneumonia. They did find he had a slight case. He was treated right there at The Bridge. My father also gets his hair cut, pedicures and manicures right there. The facility is beautiful. It feels like you're at a high end resort. The interaction between the residents make everyone feel like one big family. The entire staff seems to know everyone's names. There is a constant stream of daily activities which are available to those who'd like to participate. The Activities Director makes everything so fun. When you live at The Bridge, you pay monthly and can leave at any time. This means they have to earn your business every single day. They have always passed that daily test with flying colors with us. The peace of mind we've gotten knowing that my dad is safe and well taken care of is such a blessing. As you can see, I can't say enough positive things about The Bridge at Ooltewah. I wish I could name each staff member in this review, as they've all be wonderful. The experience that my father and our family has had for the last year has been spectacular. I don't think you can find a better place for a loved one to live.

Never do I give reviews, however, it must be said that The Bridge and it's staff are one of kind top notch caring people. My family member was not an easy person to deal with until you got to know him, but that took time and energy. The Bridge staff outperformed any other facility in the area in caring for our loved one. The director, Jill Day, went above and beyond to make the entire family feel at home. And it was "home" for all of us any time we visited. Never did any caregiver, nurse, staff, chef, or maintenance member make our loved one feel like they were a burden. I have had several family members need to move to a facility, I only wish The Bridge could have been there for them. The patience they showed, the loving hand they gave and the understanding of difficult decisions were always met with a warm smile, a tender word of encouragement and a humble heart. Our loved one has passed, but The Bridge continued to reach out and be a part of our family. Please, do not hesitate to call this place your home or your loved one's home. You won't find a better, caring, attentive staff than here.

Following the death of my wife, I was left living alone with no family close by. I had to cook and work a hard schedule until I required an emergency surgery. At that time, my son and I decided I would be better off in Assisted Living. After extensive and thorough research, we both decided on The Bridge at Ooltewah. I have been a resident now for one year and I'm very pleased with the staff. I feel safe and secure here and don't have to worry about anything. There are several amenities available which also help to make it an enjoyable place to reside. I couldn't be more pleased with my experience here!

Have relatives in this facility. We and they are very happy with the staff, the nutritious gourmet food, and the facilities. It's been a great choice for our family.