My dad has been in Southern Oaks Assisted Living since the 5th of January. He had lots of friends that have lived there before, so he knew the place. It's a small facility, very homey, and there are only 30 residents, so that's nice. It's kind of like an extended family, and there's not too many people. The cook has been there for over 20 years and whenever dad suggests anything, he'll try to make it for him. Tanya has also been there for 25 years. I know the director, Sherry, and she is very helpful.
My dad came from another facility and nobody helped us when we moved in or out of there, but at Southern Oaks, they all said, "Hey, what can we do?" They really helped out a lot. The only downside is the rooms are a little too small that he can't control his own temperature, but there are four people in there and somehow it's a little warm that you don't have to wear too many clothes. Their activities include watching movies.
Southern Oaks Assisted Living
Offers Assisted Living
11 Reviews
7230 Lee Highway, Chattanooga, TN 37421
Call
(800) 385-2527
Reviews of Southern Oaks Assisted Living
Assisted Living Reviews for Southern Oaks Assisted Living
February 23, 2021
I am a friend or relative of a current/past resident
May 20, 2020
I am a friend or relative of a current/past resident
Southern Oaks Assisted Living is very nice. My grandmother has excellent care, gets three meals a day, and there are activities there. It's one of the best senior communities I have ever been in. She would have told me if the food wasn't good because she's very picky. As of right now, everything with the staff has been great. They also keep the residents busy. I chose this place over the others because of the cleanliness and the staff.
May 23, 2019
I am a friend or relative of a current/past resident
Clean facility with caring and consistent staff. My parents love the food.
Provider Response
Thank you so much for taking time to give us your review, Ms. Gery! It is our pleasure to service and help our residents enjoy life in an assisted living!
March 01, 2019
I am a friend or relative of a current/past resident
My mother was in a prior facility before going to Southern Oaks I can only some it up in all areas of care.. cost and love given to each resident...” SIMPLY THE BEST”
July 28, 2018
I am a friend or relative of a current/past resident
My mom has been a resident for over 3 years. Nice, clean facility with a great staff. Smaller facility but Mom has many friends.
Provider Response
Thanks Wayne, for your review. Glad your mother is happy here and you are satisfied as well. Thanks for taking time to post.
May 25, 2018
I am a friend or relative of a current/past resident
Southern Oaks is smaller but awesome. When the owner gives you a price, it's flat, and they did everything for my mother-in-law. Jonna D., the owner, walked us through a lot of things that we want, and if you want A-grade ownership, she's the best. The price was wonderful. The place is very age-appropriate since they have antiques people really like. The caregivers had been there for 20 years and do all of their laundry, medicine, and never call and complain about whatever is going on in your loved one's life. They never make it feel like it's a burden, but instead they make it feel like it's the greatest thing to have them there with them. The food was good, the parties and outings were awesome, and the residents had been there for a long time also.
Provider Response
Thank you Tammie for your kind comments. You are correct, our prices are all inclusive and our rates are very fair. We do not have a lot of turnover with our staffing. Many of our staff has been here for years so the residents get to know their caregivers like family. The care of our residents is impeccable. I am glad you are happy with your loved ones care.
May 03, 2017
I visited this facility
Southern Oaks Assisted Living was a little place but quaint. The halls were kind of narrow. I didn’t like it that much, but the staff was very nice and informative.
November 21, 2016
I visited this facility
Southern Oaks Assisted Living was a smaller homey-type place. It was very clean, very attractive, and comfortable. The staff was very helpful. They had like a little congregate where people came together. The parking was OK.
August 02, 2016
I visited this facility
Southern Oaks was a smaller community, which is not a problem. One thing I didn't really like is they don't have transportation to doctors' appointments on an ongoing basis. They could arrange special arrangements to go to a doctor's appointment if necessary but that was a drawback. The place was nice and very small and had been established for a number of years. They were also very friendly and very willing to work with us. The price was good and something that we probably could afford. They have activities but I don't think there are many maybe because they're a smaller place. They didn't have fine dining.
Provider Response
Thank you for your review. You are correct that we do not have transportation to doctor's appointments, however, we do have the doctor's nurse practitioner (thru In Good Health, a doctor's home visit company)come weekly to see residents in-house so they do not have to be taken to the doctor. Basically that service becomes their primary care doctor.
May 10, 2016
I visited this facility
I visited Southern Oaks Assisted Living. It was a small, compact community. Everyone is very friendly. The environment is very attractive, and I think they provide a very high level of care. One advantage is that they have a single price that covers everything, so there would not be an increase in expenses. However, I was not looking for assisted living; I was looking for independent.
February 29, 2016
I am a friend or relative of a resident
We like Southern Oaks Assisted Living real well. They have good service. It’s like a big family that lives there because they do care. Everybody is very nice and it’s very clean.
Questions about Southern Oaks Assisted Living
Describe the overall population of assisted living residents at Southern Oaks Assisted Living. What is their average age? What are their favorite things to do?
We have a friendly group of residents that like to listen to music and enjoy our weekly bible study. They also like the variety of musicians that come in to entertain. Our average age is approx. 89 years old.
What places are near Southern Oaks Assisted Living or within walking distance for assisted living residents to enjoy?
It is conveniently located near the Hamilton Place Mall with lots of shopping and restaurant options. Also, just down the street is McKay's Used Books which is a great option to shop for books, videos, etc. Also there is a plethora of hotels and motels within 1 mile or less. A new REI has just opened across the freeway from us as well.
What transportation services does Southern Oaks Assisted Living offer to assisted living residents?
To keep our costs down we do not offer transportation. What we do have is doctor's services in house with In Good Health and through them we can order x-rays, PT, OT, ST and other services that Medicare will pay for. We also have a podiatrist that comes in house to take care of the residents feet that is covered by Medicare.
What makes the chef or dining program at Southern Oaks Assisted Living exceptional? What kind of menu can assisted living residents expect?
We are known for our great country cooking and it is excellent. We also offer vegetarian options among other dietary restrictions.
What safety features or security measures does Southern Oaks Assisted Living offer to assisted living residents?
Our facility is small so it is easy to make sure we know who is coming and going. We have alarms on our doors whenever a door is opened that will chime and then we lock them at dark every day with activated alarms when opened.
How does Southern Oaks Assisted Living keep residents' families informed about their loved ones?
This facility is privately owned and operated and the owner/operator has each family members phone numbers in her cell and is available 24/7. We are known for our attentiveness in care and keeping in touch with family at the level they want to be involved.
What is the care staff-to-resident ratio at Southern Oaks Assisted Living during daytime and nighttime hours?
First and foremost is that we have very little turnover in our staffing. Many of my staff has been here for years. So when your family member moves in they get to know the staff as family and trust is developed thru repetition and constancy in staffing. With 24 rooms total in our facility the maximum capacity is 26 residents. We have 2 caregivers available from 7 a.m. to 11 p.m. One caregiver is present from 11p.m. to 7 a.m. with another one that lives in an apartment upstairs and is available if the need should arise.
If Southern Oaks Assisted Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Our acceptance of animals/pets is determined by review of resident and pet at time of assessment. There is a $500 non-refundable pet fee.
What ongoing senior care training does the staff receive?
We have frequent in-services.
What safety features or security measures does Southern Oaks Assisted Living provide to protect residents who wander?
We do not accept residents that wander.
Costs for Southern Oaks Assisted Living
Services and Amenities of Southern Oaks Assisted Living
Costs
- All Inclusive Rent
- Assisted Living Starting At: $2350/month
Room and housing options
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Party Space
- Tv Room
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
Health services
- Medication Management
- Physical Therapy
Activities
- Music
- Games
- Stories
- Book Clubs
- Fitness Room
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 24
Range of services
- Physical Therapy
- Occupational Therapy
About Southern Oaks Assisted Living
Welcome to Southern Oaks Assisted Living
Southern Oaks is all about caring. Private apartment living with service and assistance from an experienced staff that support family and friends to insure each resident is living life to the fullest. We have thought of every detail so you have true peace of mind.
The size of our center is intentional, with only 24 units our residents have a family style experience where they develop friendships and get to know the staff members personally. Many of our staff members have been with us for 5 to 10 years. Residents and family members value this experience as it leads to quality care, a trusting relationship, and greater resident satisfaction.
One additional point to consider, Southern Oaks ownership, with over 60 years of experience, is actively engaged on-site at our center to remember the small things in life that make such a positive difference.
Southern Oaks also offers care for individuals who need support on a short-term basis when caregivers are unavailable due to illness or travel.
Call for more information or schedule a visit to find out how Southern Oaks can enrich your or the life of a loved one.
Services
- Medications: Monitored daily with pharmacy. Delivery services available.
- 24-hour Personal Assistance: Staff will assist with bathing, grooming and dressing as needed.
- Housekeeping: Provided weekly or as needed based on individual needs.
- Laundry: Provided weekly at a minimum or more often depending on resident needs.
- Food Service: Three home style meals served daily plus snacks and beverages.
- Activities: Social events, games and physical exercise are planned throughout the month.
- Beauty Shop: Services available on a weekly basis at our onsite beauty shop.
- Therapy: Physical, speech and occupational therapy can be arranged with local home health agencies.
- Utilities: All utilities are supplied. Telephone and cable TV are contracted individually with local providers.
Thank your for taking the time to visit our website. We look forward to visiting with you about your needs. Call for more information or schedule a visit to find out how Southern Oaks can enrich your or the life of a loved one.
What Makes Us Special
One additional point to consider, Southern Oaks ownership, with over 60 years of experience, is actively engaged on-site at our center to remember the small things in life that make such a positive difference. Our rate structure does not fluctuate based on assessments or a point system that defines care levels. Our all-inclusive rate covers all services available.
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