Offers Assisted Living
May 23, 2019
Provider Response
Thank you so much for taking time to give us your review, Ms. Gery! It is our pleasure to service and help our residents enjoy life in an assisted living!
March 01, 2019
July 28, 2018
Provider Response
Thanks Wayne, for your review. Glad your mother is happy here and you are satisfied as well. Thanks for taking time to post.
May 25, 2018
Provider Response
Thank you Tammie for your kind comments. You are correct, our prices are all inclusive and our rates are very fair. We do not have a lot of turnover with our staffing. Many of our staff has been here for years so the residents get to know their caregivers like family. The care of our residents is impeccable. I am glad you are happy with your loved ones care.
May 03, 2017
November 21, 2016
August 02, 2016
Provider Response
Thank you for your review. You are correct that we do not have transportation to doctor's appointments, however, we do have the doctor's nurse practitioner (thru In Good Health, a doctor's home visit company)come weekly to see residents in-house so they do not have to be taken to the doctor. Basically that service becomes their primary care doctor.
May 10, 2016
February 29, 2016
Describe the overall population of assisted living residents at Southern Oaks Assisted Living. What is their average age? What are their favorite things to do?
We have a friendly group of residents that like to listen to music and enjoy our weekly bible study. They also like the variety of musicians that come in to entertain. Our average age is approx. 89 years old.
What places are near Southern Oaks Assisted Living or within walking distance for assisted living residents to enjoy?
It is conveniently located near the Hamilton Place Mall with lots of shopping and restaurant options. Also, just down the street is McKay's Used Books which is a great option to shop for books, videos, etc. Also there is a plethora of hotels and motels within 1 mile or less. A new REI has just opened across the freeway from us as well.
What transportation services does Southern Oaks Assisted Living offer to assisted living residents?
To keep our costs down we do not offer transportation. What we do have is doctor's services in house with In Good Health and through them we can order x-rays, PT, OT, ST and other services that Medicare will pay for. We also have a podiatrist that comes in house to take care of the residents feet that is covered by Medicare.
What makes the chef or dining program at Southern Oaks Assisted Living exceptional? What kind of menu can assisted living residents expect?
We are known for our great country cooking and it is excellent. We also offer vegetarian options among other dietary restrictions.
What safety features or security measures does Southern Oaks Assisted Living offer to assisted living residents?
Our facility is small so it is easy to make sure we know who is coming and going. We have alarms on our doors whenever a door is opened that will chime and then we lock them at dark every day with activated alarms when opened.
How does Southern Oaks Assisted Living keep residents' families informed about their loved ones?
This facility is privately owned and operated and the owner/operator has each family members phone numbers in her cell and is available 24/7. We are known for our attentiveness in care and keeping in touch with family at the level they want to be involved.
What is the care staff-to-resident ratio at Southern Oaks Assisted Living during daytime and nighttime hours?
First and foremost is that we have very little turnover in our staffing. Many of my staff has been here for years. So when your family member moves in they get to know the staff as family and trust is developed thru repetition and constancy in staffing. With 24 rooms total in our facility the maximum capacity is 26 residents. We have 2 caregivers available from 7 a.m. to 11 p.m. One caregiver is present from 11p.m. to 7 a.m. with another one that lives in an apartment upstairs and is available if the need should arise.
If Southern Oaks Assisted Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Our acceptance of animals/pets is determined by review of resident and pet at time of assessment. There is a $500 non-refundable pet fee.
What ongoing senior care training does the staff receive?
We have frequent in-services.
What safety features or security measures does Southern Oaks Assisted Living provide to protect residents who wander?
We do not accept residents that wander.
Southern Oaks is all about caring. Private apartment living with service and assistance from an experienced staff that support family and friends to insure each resident is living life to the fullest. We have thought of every detail so you have true peace of mind.
The size of our center is intentional, with only 24 units our residents have a family style experience where they develop friendships and get to know the staff members personally. Many of our staff members have been with us for 5 to 10 years. Residents and family members value this experience as it leads to quality care, a trusting relationship, and greater resident satisfaction.
One additional point to consider, Southern Oaks ownership, with over 60 years of experience, is actively engaged on-site at our center to remember the small things in life that make such a positive difference.
Southern Oaks also offers care for individuals who need support on a short-term basis when caregivers are unavailable due to illness or travel.
Call for more information or schedule a visit to find out how Southern Oaks can enrich your or the life of a loved one.
Thank your for taking the time to visit our website. We look forward to visiting with you about your needs. Call for more information or schedule a visit to find out how Southern Oaks can enrich your or the life of a loved one.
One additional point to consider, Southern Oaks ownership, with over 60 years of experience, is actively engaged on-site at our center to remember the small things in life that make such a positive difference. Our rate structure does not fluctuate based on assessments or a point system that defines care levels. Our all-inclusive rate covers all services available.
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