Brookdale Hixson

Offers Assisted Living

20 Reviews

2013, 2015, 2016

4515 Hixson Pike

Hixson

37343

Brookdale Hixson

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4.2 20

CL 2020-10-12 I visited Brookdale Hixson when I helped my mother move in first part of May, and the only other time I am there was when I dropped supplies at the front desk. The room she got was one bedroom, everything is in one room, and there is no wall separating any of the rooms. The food is okay. The staff is pretty reciprocal to her needs, and I don't have any major complaints about the staff. The structure of the building looks pretty safe. I am a friend or relative of a current/past resident

5 3 1

Shrimp 2018-09-28 Brookdale Hixson is awesome and my mother is living there. The rooms are very good. The staff is awesome. The food is very good and the dining area is nice and restaurant-style. They have therapy, exercise classes, bingo, and trivia. They have a very nice courtyard they can use. I am a friend or relative of a current/past resident

5 5 1

Anonymous 2017-08-21 Brookdale Hixson didn't feel that warm. I didn't care for the facility itself as much as I did in the other places. It felt kind of cold when I went in. It was big and a little bit cold where the dining room was. It wasn't really that great, but everybody was very nice. There weren't any kitchens. I visited this facility

5 3 1

Catherine515765 2016-09-11 I had a very good impression overall with Brookdale. The staff was very thorough, knowledgeable, professional and very friendly. They answered all my questions. The rooms were adequate, and the dining room was clean and bright, and had easy access. I would recommend Brookdale. I visited this facility

5 5 1

Anne120268650 2016-02-15 My mother was at Brookdale Hixson. It was OK; it was fine. My mother needed it at the time because she had just come out of a hospital. It was good. They did a good job. The rooms were small, though. I am a friend or relative of a resident

5 4 1

John84327250 2015-05-31 Brookdale Hixson (Wellington Place of Hixson) was nice and clean. It was close enough to a bus line, but the rooms were pretty small. We had lunch there, and it was very nice. I wouldn’t say the food was outstanding, but it was good. The young lady that was the hostess was very nice. She took us in her office and talked to us there. I thought we’d be having dinner out with the clientele, but she had dinner served to us in her office which surprised me because we really wanted to give a little closer contact with the actual people living there. The other people were eating out in the dining room, so that made me feel like probably it was a special meal, not necessarily the one that the rest of the folks were enjoying. I visited this facility

5 3 1

Anonymous111697050 2015-05-31 I like the location of Brookdale Hixson. The rooms were nice, but they were a little expensive. The staff was very helpful. They had activities like bingo, singing, exercises, and puzzles. I visited this facility

5 4 1

mitzi4150 2015-03-30 I would recommend it to other families if their residents would not have dementia or Alzheimer's. It is a great facility if they don't have that. They are really not geared towards Alzheimer's and dementia. The nursing staff is great. We have been very pleased with Brookdale. It is very clean, very homelike, and has a caring staff. I am a friend or relative of a resident

5 4 1

Caring103839350 2015-03-27 I have found one, but they went way up in the price after three months, so I have to move her. My mom has been at Brookdale since December. A couple of weeks ago they called me, and I went in. They said that on the first of April it will go up a certain amount. I said she can't do that, and I can't afford to pay the difference. I know what my mom withdraws, and she doesn't withdraw that much money. So I said I will be moving her out before this month is over. She was in respite the whole time she was there. Mama loved them. It was great because she made lots of friends and she likes it there. As far as their meals and dining room, their patients that are there and some of the service, it was really nice. But the business people -- especially the existing director -- no. I am a friend or relative of a resident

5 3 1

Wanda21 2015-01-29 Wellington Place is nice, and I really liked it. It is smaller, and it had a more homey feel to it. The way they had it laid it out, my mother might get lost in the hallways. All of the hallways will lead back to a central area. They have been very good to mom. They took excellent care of her. They have wonderful programs to keep them busy like physical therapy and things that she can do to stay on her feet. I like the people, and the food is good. I'm satisfied with it. I am a friend or relative of a resident

5 5 1

Caring81906750 2014-09-26 It felt like the Wellington Place was a warm atmosphere, very homey, and I felt that the care was good. The place is very clean and easy to get to. My mother's got a studio and I think it is very nice. She cannot see very well and I think the room is perfect for her since it is a larger studio. But she doesn't like the food. She does the exercises, goes to the music events, and she has gone on some of the outings. I think they need to cater more to having a heated burger on the side or something similar, so that if you didn't like what they were cooking, you could have something beside what they made. I am a friend or relative of a resident

5 5 1

Caring81255350 2014-03-26 If she was moving into a facility, Wellington Place could have been my choice. They only had 43 residents, so their resident counsel is everybody rather than a representative. The residents went out of their way to talk to me. It's also smaller and the set up is neat. The staff was really nice. They have a daughter's club, a support group. When you sit at the table, then you order from the menu. You don't need to plan a week ahead. But the rooms were pretty much standard, I think it doesn't have any differences than the others in terms of square feet, etc. I like this the best. I visited this facility

5 4 1

JoeT 2013-12-19 My mother has been a resident her for several years. The new director is doing a great job. She has proved to be wise at replacing employees, most recently a new and talented cook...which is huge. I feel safe knowing Mom has a entire staff that is considerate and caring. Rare in this world. I am a friend or relative of resident

5 4 1

Linda74645950 2013-11-25 Wellington Place of Hixson was clean. I didn't detect any odor when I walked in. It was also secure. The lady I was visiting there had good things to say about it. She said that if she couldn't be at home, then that was a good place to be. I had only seen only one room and I would say that it was average in size. I visited this facility

5 4 1

Sylvia11 2013-11-21 Everybody at Wellington Place was really nice. The lady that we talked to was very informative of everything. It was clean and well kept. However, price wise, it was just too expensive for what we were looking for. The rooms we saw didn't have a kitchen. They had a lot of things for the residents to do. I visited this facility

5 5 1

Caring0807134 2013-08-14 I'm living in an assisted living facility which is Welling Place of Hixson. I'd like a little bit more private time. I recommend that instead of opening the door, I'd rather have them knock first and be invited in. The food here is not good. They should offer more activities, I'm getting so bored. I am a current client of this provider

5 3 1

Linda B1 2012-07-10 Let's just say I was very nervous about letting my grandmother live by herself again after her health issues, but this place has made me feel great about the decision I made to let her live on her own. They are so friendly! I can't say that enough. They help her with whatever she needs and they contact me right away if need be, and it's very close to me, which makes me feel a lot better. The place is so nice and even I would enjoy living there. They seem to care about the people that live there because they try their hardest to make sure that the person is comfortable and happy. I was worried that she would get excited and move into this place then it would turn out terrible because I've heard stories about places and I didn't want that for her.. But they have proven that not all places are bad! I still wish she lived with me sometimes, but I'm happy because she's happy with her freedom and place to live! I am a friend or relative of a resident

5 5 1

martin6172 2012-05-29 My grandfather stayed here. It was a very nice facility with many amnities. The staff were very helpful and the place was very clean. They have an events corrdinator and on one visit they had girl scouts come in to sing Christmas carols to the residents. They have a facilities room that is very nice forthe residents to view tv or gather for events. I am a friend or relative of a resident

5 4 1

dk77881 2012-01-06 My Mother moved into Wellington Place about two months ago. I drove all the way from Savannah Georgia to visit her a few weeks after she moved in to see how she was doing and check the place out. When I first pulled in the parking lot I wasn't too impressed with the building as it seemed pretty old and out-dated. When I walked in I was immediately greeted by a friendly lady and directed towards my Mother's room. As I walked to the room I was acknowledged by almost every resident there and they were all so very polite. My mother's room was decently spacious, even though she took up a lot of that space with her large amount of furniture she wanted to hold on to. My mother talked about how nice the workers there are and how she had made so many friends. This made me so happy to hear as I was worried she wouldn't enjoy assisted living. She talked about how she loves getting her hair done from the hairdressers that work there and how she loves the food they offer. I could honestly tell she was appreciating the food due to the obvious amount of weight she had put on. She said she exercises a lot and goes on walks every day with her friend 'Susan'. Overall, I was very relieved to see how well-run the place was and how happy my Mother was. I would recommend Wellington Place to any others out there considering having one of their loved ones move into a assisted living facility. I am a friend or relative of a resident

5 5 1

dk7788 2011-12-11 My Mother moved into Wellington Place about two months ago. I drove all the way from Savannah Georgia to visit her a few weeks after she moved in to see how she was doing and check the place out. When I first pulled in the parking lot I wasn't too impressed with the building as it seemed pretty old and out-dated. When I walked in I was immediately greeted by a friendly lady and directed towards my Mother's room. As I walked to the room I was acknowledged by almost every resident there and they were all so very polite. My mother's room was decently spacious, even though she took up a lot of that space with her large amount of furniture she wanted to hold on to. My mother talked about how nice the workers there are and how she had made so many friends. This made me so happy to hear as I was worried she wouldn't enjoy assisted living. She talked about how she loves getting her hair done from the hairdressers that work there and how she loves the food they offer. I could honestly tell she was appreciating the food due to the obvious amount of weight she had put on. She said she exercises a lot and goes on walks every day with her friend 'Susan'. Overall, I was very relieved to see how well-run the place was and how happy my Mother was. I would recommend Wellington Place to any others out there considering having one of their loved ones move into a assisted living facility. I am a friend or relative of resident

5 5 1

4515 Hixson Pike, Hixson, TN 37343

Call (800) 385-2527

2013, 2015, 2016

Brookdale Hixson (800) 385-2527

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Reviews of Brookdale Hixson

20 Reviews Write a review

Food

(1 Review)

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(1 Review)

Facility

(1 Review)

Activities

(1 Review)

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(1 Review)

Assisted Living Reviews for Brookdale Hixson

October 12, 2020

By CL

I am a friend or relative of a current/past resident

I visited Brookdale Hixson when I helped my mother move in first part of May, and the only other time I am there was when I dropped supplies at the front desk. The room she got was one bedroom, everything is in one room, and there is no wall separating any of the rooms. The food is okay. The staff is pretty reciprocal to her needs, and I don't have any major complaints about the staff. The structure of the building looks pretty safe.

Provider Response

We appreciate you taking the time to share your feedback with us. We will share your feedback with the management team.

September 28, 2018

By Shrimp

I am a friend or relative of a current/past resident

Brookdale Hixson is awesome and my mother is living there. The rooms are very good. The staff is awesome. The food is very good and the dining area is nice and restaurant-style. They have therapy, exercise classes, bingo, and trivia. They have a very nice courtyard they can use.

August 21, 2017

By Anonymous

I visited this facility

Brookdale Hixson didn't feel that warm. I didn't care for the facility itself as much as I did in the other places. It felt kind of cold when I went in. It was big and a little bit cold where the dining room was. It wasn't really that great, but everybody was very nice. There weren't any kitchens.

September 11, 2016

By Catherine515765

I visited this facility

I had a very good impression overall with Brookdale. The staff was very thorough, knowledgeable, professional and very friendly. They answered all my questions. The rooms were adequate, and the dining room was clean and bright, and had easy access. I would recommend Brookdale.

February 15, 2016

By Anne120268650

I am a friend or relative of a resident

My mother was at Brookdale Hixson. It was OK; it was fine. My mother needed it at the time because she had just come out of a hospital. It was good. They did a good job. The rooms were small, though.

May 31, 2015

By John84327250

I visited this facility

Brookdale Hixson (Wellington Place of Hixson) was nice and clean. It was close enough to a bus line, but the rooms were pretty small. We had lunch there, and it was very nice. I wouldn’t say the food was outstanding, but it was good. The young lady that was the hostess was very nice. She took us in her office and talked to us there. I thought we’d be having dinner out with the clientele, but she had dinner served to us in her office which surprised me because we really wanted to give a little closer contact with the actual people living there. The other people were eating out in the dining room, so that made me feel like probably it was a special meal, not necessarily the one that the rest of the folks were enjoying.

Provider Response

Thank you for taking the time to visit and share your feedback. We would welcome another opportunity to show you more of what the community has to offer, and hope you will come back and visit us again!

May 31, 2015

By Anonymous111697050

I visited this facility

I like the location of Brookdale Hixson. The rooms were nice, but they were a little expensive. The staff was very helpful. They had activities like bingo, singing, exercises, and puzzles.

March 30, 2015

By mitzi4150

I am a friend or relative of a resident

I would recommend it to other families if their residents would not have dementia or Alzheimer's. It is a great facility if they don't have that. They are really not geared towards Alzheimer's and dementia. The nursing staff is great. We have been very pleased with Brookdale. It is very clean, very homelike, and has a caring staff.

March 27, 2015

By Caring103839350

I am a friend or relative of a resident

I have found one, but they went way up in the price after three months, so I have to move her. My mom has been at Brookdale since December. A couple of weeks ago they called me, and I went in. They said that on the first of April it will go up a certain amount. I said she can't do that, and I can't afford to pay the difference. I know what my mom withdraws, and she doesn't withdraw that much money. So I said I will be moving her out before this month is over. She was in respite the whole time she was there. Mama loved them. It was great because she made lots of friends and she likes it there. As far as their meals and dining room, their patients that are there and some of the service, it was really nice. But the business people -- especially the existing director -- no.

Provider Response

We appreciate you sharing your concerns with us. Please be assured that we are passionately committed to serving our residents. Our goal is to provide an individualized plan of care to fit our residents' needs. We will share your feedback to help better serve our residents and their families in the future.

January 29, 2015

By Wanda21

I am a friend or relative of a resident

Wellington Place is nice, and I really liked it. It is smaller, and it had a more homey feel to it. The way they had it laid it out, my mother might get lost in the hallways. All of the hallways will lead back to a central area. They have been very good to mom. They took excellent care of her. They have wonderful programs to keep them busy like physical therapy and things that she can do to stay on her feet. I like the people, and the food is good. I'm satisfied with it.

September 26, 2014

By Caring81906750

I am a friend or relative of a resident

It felt like the Wellington Place was a warm atmosphere, very homey, and I felt that the care was good. The place is very clean and easy to get to. My mother's got a studio and I think it is very nice. She cannot see very well and I think the room is perfect for her since it is a larger studio. But she doesn't like the food. She does the exercises, goes to the music events, and she has gone on some of the outings. I think they need to cater more to having a heated burger on the side or something similar, so that if you didn't like what they were cooking, you could have something beside what they made.

March 26, 2014

By Caring81255350

I visited this facility

If she was moving into a facility, Wellington Place could have been my choice. They only had 43 residents, so their resident counsel is everybody rather than a representative. The residents went out of their way to talk to me. It's also smaller and the set up is neat. The staff was really nice. They have a daughter's club, a support group. When you sit at the table, then you order from the menu. You don't need to plan a week ahead. But the rooms were pretty much standard, I think it doesn't have any differences than the others in terms of square feet, etc. I like this the best.

December 19, 2013

By JoeT

I am a friend or relative of resident

My mother has been a resident her for several years. The new director is doing a great job. She has proved to be wise at replacing employees, most recently a new and talented cook...which is huge. I feel safe knowing Mom has a entire staff that is considerate and caring. Rare in this world.

November 25, 2013

By Linda74645950

I visited this facility

Wellington Place of Hixson was clean. I didn't detect any odor when I walked in. It was also secure. The lady I was visiting there had good things to say about it. She said that if she couldn't be at home, then that was a good place to be. I had only seen only one room and I would say that it was average in size.

November 21, 2013

By Sylvia11

I visited this facility

Everybody at Wellington Place was really nice. The lady that we talked to was very informative of everything. It was clean and well kept. However, price wise, it was just too expensive for what we were looking for. The rooms we saw didn't have a kitchen. They had a lot of things for the residents to do.

August 14, 2013

By Caring0807134

I am a current client of this provider

I'm living in an assisted living facility which is Welling Place of Hixson. I'd like a little bit more private time. I recommend that instead of opening the door, I'd rather have them knock first and be invited in. The food here is not good. They should offer more activities, I'm getting so bored.

July 10, 2012

By Linda B1

I am a friend or relative of a resident

Let's just say I was very nervous about letting my grandmother live by herself again after her health issues, but this place has made me feel great about the decision I made to let her live on her own. They are so friendly! I can't say that enough. They help her with whatever she needs and they contact me right away if need be, and it's very close to me, which makes me feel a lot better. The place is so nice and even I would enjoy living there. They seem to care about the people that live there because they try their hardest to make sure that the person is comfortable and happy. I was worried that she would get excited and move into this place then it would turn out terrible because I've heard stories about places and I didn't want that for her.. But they have proven that not all places are bad! I still wish she lived with me sometimes, but I'm happy because she's happy with her freedom and place to live!

May 29, 2012

By martin6172

I am a friend or relative of a resident

My grandfather stayed here. It was a very nice facility with many amnities. The staff were very helpful and the place was very clean. They have an events corrdinator and on one visit they had girl scouts come in to sing Christmas carols to the residents. They have a facilities room that is very nice forthe residents to view tv or gather for events.

January 06, 2012

By dk77881

I am a friend or relative of a resident

My Mother moved into Wellington Place about two months ago. I drove all the way from Savannah Georgia to visit her a few weeks after she moved in to see how she was doing and check the place out. When I first pulled in the parking lot I wasn't too impressed with the building as it seemed pretty old and out-dated. When I walked in I was immediately greeted by a friendly lady and directed towards my Mother's room. As I walked to the room I was acknowledged by almost every resident there and they were all so very polite. My mother's room was decently spacious, even though she took up a lot of that space with her large amount of furniture she wanted to hold on to. My mother talked about how nice the workers there are and how she had made so many friends. This made me so happy to hear as I was worried she wouldn't enjoy assisted living. She talked about how she loves getting her hair done from the hairdressers that work there and how she loves the food they offer. I could honestly tell she was appreciating the food due to the obvious amount of weight she had put on. She said she exercises a lot and goes on walks every day with her friend 'Susan'. Overall, I was very relieved to see how well-run the place was and how happy my Mother was. I would recommend Wellington Place to any others out there considering having one of their loved ones move into a assisted living facility.

December 11, 2011

By dk7788

I am a friend or relative of resident

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Questions about Brookdale Hixson

Describe the overall population of assisted living residents at Brookdale Hixson. What is their average age? What are their favorite things to do?

We have an active group at Brookdale Hixson. The average age is in the mid-80s. Some of our residents have a diagnosis of dementia and some have no dementia at all. Our residents are very friendly and congenial and welcoming of newcomers. Our most popular activities include: chair exercise, intro to card games taught by one of the resident’s sons, and group trivia.

What programs or activities does Brookdale Hixson offer to enrich residents' well-being?

Spiritual: Sunday church service, Monday devotional, Thursday hymn sing a longs Social: birthday parties, ice cream parties, new residents welcome parties Physical: chair exercises (kick boxing, aerobics, yoga, stretch & flex) Intellectual: trivia, group crosswords, words in a word Emotional: Cocoa & Conversation, group discussions with topics Purposeful: making toys for animal shelters, random acts of kindness day Other: weekly shopping and scenic rides, bingo (2xs a week), free weekly manicures, musical entertainers,

What places are near Brookdale Hixson or within walking distance for assisted living residents to enjoy?

Nothing is within walking distance, but we have a mall 1 mile away with Belk and Burlington Coat Factory. Within the mall perimeter is Ross, TJ Maxx and Michaels. We also have several thrift stores that have senior discounts on particular days and our residents like going to those stores. We also have a large assortment of fast food and dine-in restaurants that our residents enjoy. Three miles from our community there is a Greenway/park with walking paths and great views of the mountains.

What transportation services does Brookdale Hixson offer to assisted living residents?

We offer free transportation on Tuesday to doctor’s appointments and errands. Our bus is in use on Wednesday for our weekly scenic rides.

What makes the chef or dining program at Brookdale Hixson exceptional? What kind of menu can assisted living residents expect?

Our dining program is awesome for several reasons! Our dining services director pays close attention to each residents’ food preference sheet and does a great job catering to their preferences. We are located in the south, so in general, the menu consists of a meat and several vegetable sides. For example, we have meatloaf, baked chicken, pasta dishes, soups and sandwiches and fried fish. One of the most popular meals is taco salad and loaded baked potatoes. The other great thing about our dining program is that we offer one main entrée option and 3 alternative meals, if they don’t care for the main entree. If they don’t care for any of the 4 choices, we have an “always available” menu. Because of all the choices provided at each meal, residents can usually find something they like and we receive daily compliments from our residents and guests on the presentation and taste of the meals.

What safety features or security measures does Brookdale Hixson offer to assisted living residents?

Exterior doors are locked, Routine safety checks in the apartments (looking for things that are deemed unsafe per state guidelines), Residents must pass med test in order to self-medicate and must adhere to state regulations with medication storage, Emergency call system in rooms and emergency pendent for residents to wear, 24/7 staffing.

How does Brookdale Hixson keep residents' families informed about their loved ones?

Families are notified of any change of conditions. Families are also notified when routine assessments are completed. Executive Director makes regular “touch base” calls to families to check in.

What is the care staff-to-resident ratio at Brookdale Hixson during daytime and nighttime hours?

Staffing pattern is based on residents needs allowing us to meet state regulations regarding staffing.

If Brookdale Hixson accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do allow both cats and dogs. We have 2 enclosed courtyards that our pet owners can use.

What ongoing senior care training does the staff receive?

Monthly online training provided by Brookdale, monthly staff meetings and ongoing training, as needed.

What safety features or security measures does Brookdale Hixson provide to protect residents who wander?

All of our doors use the egress door system. Our doors are locked 24/7 and if a resident presses on the door handle from inside the community to get out, or if a guest pulls on the door from outside the community to get in, the door alarm will sound. The door will release after 15 seconds but our team is trained to respond to door alarms immediately.

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Services and Amenities of Brookdale Hixson

Room and housing options

1-bedroom apartments
Companion Suites: No
Studio Apartments

Dining options

Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Tv Room
Garden And Patio
Resident Parking

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Fitness Room
Gardening
Cooking
Arts And Crafts

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financing Advice

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Languages

English

General

Resident Capacity: 50
Respite Care
Minimum Age: 65
Pets: Yes

Range of services

Physical Therapy

Licenses

State Licenses: 00000327

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About Brookdale Hixson

Brookdale Hixson provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Brookdale Hixson

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Photos of Brookdale Hixson

Services and Amenities of Brookdale Hixson

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

Languages

General

Range of services

Licenses

About Brookdale Hixson

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