The Courtyards Senior Living - The Gardens

Dump-

Please take my advice and do not place your precious loved ones at this facility. Both of my parents fell ill at the same time.Being an only child with a small child of my own and a full time job, I was forced to place them at this facility because it was the most affordable. I now understand why all of the other assisted living facilities are twice the price of this dump. Their staffing is minimal and includes LPNs that have to be shared between the "houses" at night, so there is no licensed nurse on premises at times. The assistant staff is what you would expect, I suppose, (neck tattoos, bad teeth, etc.)in this neighborhood and for the low wages offered. They are pleasant enough, though. My main issue is that when my mother passed away, I was sent a pro-rated bill that included the interim 3 days between her death and when I came to collect her belongings. No one informed me that I would be charged rent during this time and I do not think it is fair to expect someone to come clean out their deceased family member's belongings immediately or be charged $92 per day. The hospital bed was a rental and had already been picked up. All that remained was clothing in the closet which could have easily been boxed up in the event they had someone beating the door down to rent the room, which I'm sure they did not. I asked for proof that they had turned away residents because the room was not completely empty and was refused, presumably because it does not exist. They are just trying to grab the last little bit of money they can because that's what they are about--money not caring for your loved ones.

Linda104313250

My mother was at Continuum Courtyards for three weeks, and they were very good to her. The reason I put her there is because I broke my leg, and I had to have surgery. I talked to the people there and checked on her, and she really liked it. My mother has to have complete care. She has dementia, and she can't dress herself, so they had to do everything for her. They had activities, and I saw people sitting around tables and doing different things at each table making Christmas cards and playing some kind of game. The dining area was clean, and the lady that did the cooking was really nice. The apartments were set up for people to come and bring their own stuff.

joe s

this another facility that pays there employees, very little, they care way more about money than the folks there supposed to care about, it is sad!!!!

lkloveday

I moved my mother to this wonderful facility over a year ago after several months in another Knoxville assisted living. Courtyards on Inskip was always my first choice, but they didn't have an opening when I first moved my mom from her home. You could not find a better place anywhere; I am convinced of that. I visited every facility in town numerous times, and some in other cities, to be sure I was choosing the best place. The Courtyards is just different in all the ways that matter. First of all, you feel at home immediately upon entering the facility. The facility is airy and has lots of windows; the individual resident rooms are larger than anywhere else, with nice windows and beautiful bathroom and large closets. The residents enjoy a beautiful backyard setting with gazebo and seating, fountain, and garden area. And as the director, Cindy Winegar, likes to say, you feel just as good when you leave at the end of your visit as you do when you arrive. I sleep well at night knowing my mother has this kind of caring environment. The employees are simply amazing, from the director to the activities director, to the wonderful nurses, to the cooks and cleaning personnel who all help with the caregiving as well. Everyone there is a caregiver at heart and they function as such. They go WAY above and beyond the call of duty. They are super busy all the time but they treat you and your parent as though you are the most important people in the world. The food is wonderful and my mother, who had lost weight in her first assisted living, gained back the weight and then some to become much stronger. This was one of my main concerns. Everyone at the Courtyards is family, not only to my mother, but to me. The staff is so well trained, and it is obvious they have ongoing training and are well versed in all aspects of cognitive decline. They have helped me so much and guided me along the journey of my mother's memory decline. You can feel pretty alone without this kind of help and guidance. The cost is lower than any of the other facilities I would have considered for my mom, and they don't hide any fees like the others. What you see is what you get. The Courtyards is simply head and shoulders above any other place. I pat myself on the back daily for finding it and moving my mother when I had the chance. This is where I plan to go when my time comes!! (Sometimes when i see and smell the food I'm ready to move in now.)