Heritage Assisted Living

Jo Ann

My sister lived in Heritage Assisted Living for a while. It was a nice facility, and it was clean. Both my sister and I are very satisfied there. If they have all the levels of care, we would definitely go back there because we liked it very much. We liked the person who was in charge of several Heritages facilities. The food was fine. It was very attractive outside. I don't even expect to find a nicer place outside for anyone who likes to be outside in the evening or while it's raining. It's covered; so unless there's a lot of wind, they could sit there outside. Some places don't allow any smoking on their property. If you were outside at Heritage, that was the area you could smoke in. It was just very pleasant to be out there and visit with one another. I think we like everything about it. It was a little understaffed. As far as the people working there, they were all very good and very caring. They don't have a calendar of activities because my sister moved right before COVID. The person who was manager at that specific site went to another job, and they haven't really replaced her yet. Before COVID, they would have someone come every so many weeks and cut people's hair. Of course, with COVID that stopped. Then when the COVID numbers went down a bit and everybody there got vaccinated, they were able to have somebody come occasionally again and cut hair. The outdoor space was ideal with tables and chairs and a roof that extended far enough so you can be out there when it rained. When you looked in the foreground, there was lots of flowers and bushes that were just blooming like crazy right now. Then behind that was a whole hill of nothing, but trees. They have a dining area and a lobby area with a large television where they could go. For the money, I think that it was a lovely place to be.

Barbara74485350

My mom lived at Heritage at Knoxville for two years. The have very big rooms and their food was good. They have very reasonable prices and they always make the family very welcome. They do bingo, and they also do flowers. They take some day trips and walk to the mountains. They do not have clinical staff and that is probably one of their shortcomings. They just have caregivers, but they really care about the people that live there.