The Gardens at Eastside

serigsby

My mother is in the Dogwood section at The Gardens. The staff is wonderful and they truly care for Mama. If a problem does arrive, the administration is quick to react abs set it right. The facilities are nice But the people are what makes the place!!

Provider Response

Patricia R

My mother has been a resident at The Gardens at Eastside for years now and I am so pleased with the care she has received. The staff is so kind and accommodating and goes out of their way to make each resident feel special. They have always been super responsive to any requests we have had and mom is truly enjoying her time there, participating in all the activities they offer.

Provider Response

AllenKenya

When it was clear that we would not be able to keep my Mom at home because of her dementia, we looked at several memory care facilities in Greenville. There are several that would have been quite suitable, but the thing that drew us to The Gardens at Eastside was the longevity of the staff — very low turnover, especially among the management staff. The facility was clean and up-to-date. There was not the "nursing home odor". The whole staff were friendly and helpful. Rooms were small (not unlike other facilities), but not cramped and they were clean. During the 2 years that Mom lived there, the staff demonstrated love and caring in tangible ways. During the COVID-19 lockdowns (DHEC guidelines, not facility guidelines), the staff grieved with us over our inability to have face-to-face, hand-holding visits and did everything they could to keep the residents healthy and to help us stay in touch — window visits, FaceTime, courtyard visits. Rather than let the residents sit around and just wither away during the pandemic, they hired additional activity staff in order to provide more activities for the residents. The last time I visited Mom just before she passed away, I was in the hallway while 2 of the staff got her cleaned and ready to see me. I could hear them and they talked so soothingly and lovingly to Mom. They were not "clinical" or unemotional, they truly cared. Residential care like this is not cheap at any facility, but I and my siblings felt like It was worth it (Mom did have long-term care insurance that helped with the cost). I would recommend The Gardens at Eastside to anyone needing assisted living or memory care.

Provider Response

MBRE

Both of my parents are residents at the Gardens and we are very pleased with the care they are receiving. The staff goes above and beyond in their care of the residents.

Provider Response

hancockandi

My mother is a resident of The Gardens and I have been so pleased with the facility and the care she receives. Last year during the pandemic when the state locked down all facilities The Gardens always provided a way for us to visit with Mama - FaceTime calls or window visits. They definitely went the extra mile for their residents and families. The staff is very caring and treats Mama with love and respect. It is easy to see that they truly care for all the residents. They also know me by name and will share information as needed. The Gardens provides various activities each day for the residents. They even provide an app for mobile devices so that the family can know which activities their loved one participated in. I cannot say enough good things about The Gardens. I know that my mother is well taken care of and loved.

Provider Response

jmart1951

The staff at The Gardens at Eastside are exceptional. They take an interest in resident and try to make them feel welcomed, involved and well cared for. We are so happy that our mother is at The Gardens knowing that she is being cared for in our absence. The staff is also very kind and welcoming to family members when they visit.

Provider Response

TKittel

This is the kindest group of employees that I have EVER seen. Everyone is very helpful and caring. They LOVE their residents!

Provider Response

JLK33

My father was ready to move to an assisted living center in Greenville and my sister and I visited several facilities. We were greeted warmly (did not have an appointment ) and were very impressed with the cleanliness, staff and the facility felt very much like a "home".. We spoke with Adam who was very professional and competent. My father required more care than the Gardens could provide, and both Adam and Debbie were most helpful. I have a friend who visits residents there frequently and she has many positive comments about the community. It appears that there is a full schedule of events and activities for the residents to enjoy.

bill haas

I am a friend of a family who has their elderly mother in this facility. The staff is not the best, the management is a joke and the care the day shift gives their residents is also a joke. There are two Spanish ladies who are not very helpful. Always sitting on their phone while everyone else is running around. Would definitely not recommend this place to any family looking to place their loved ones in a facility.

Provider Response

Randy764451

The Gardens was more luxurious and one of the newer ones here but expensive. Their one-bedroom was $4,600 or $4,700 on the second floor. If you wanted one on the first floor, it was $4,900. I didn't think their studio was big enough. I saw the dining room. They had haircut and laundry services.

Gaye736151

For my mom, the Gardens was not the right place. It was OK, and the staff I met was good.

Provider Response

Holly29

I like The Gardens at Eastside because the staff has a very caring attitude. There are beautiful surroundings and very nice rooms. They have two or three activity directors who, every day, have four to five activities available for their residents. They also have field trips, movies, bingo, music, and happy hours. They have a chaplain on-site and sing church and prayer songs.

Michael117932350

The Gardens at Eastside is an outstanding facility. This is the one my wife has chosen for her mother. We visited the place for two hours. They have spacious hallways. The room we saw was very spacious, and the staff was outstanding.

Caring106500150

We chose the Gardens for my mother because it was clean, the people were very conscientious about how they take care of their residents, and they follow-up with the family about any problems. The rooms are spacious and very nice. They have singing and bingo, and they have some parties. They have activities every day for the residents. I have eaten there, and the food was excellent.

Betty Martin

My aunt lived there and was very happy. I highly recommend The Gardens at Eastside.

Caring90573150

Everything was wonderful at The Gardens at Eastside. We enjoyed the visit; everything went beautifully. Everything was very nice. It's just that I'm not ready for anything like that yet. I don’t remember what the price was exactly, but I remember I thought they were all very high and really out of my budget to tell the truth, so I would have to have some financial assistance to do that sort of thing. It was a lovely place. I was impressed very much. I’m very athletic, so I would like to be where I have a swimming pool and where I have all kinds of gym and fitness equipment to try, but I remember they do not have all those facilities there. But you get to eat there, and they have people that play checkers and bridge, and they did things like that. It’s a very clean place.

Caring71950550

The Gardens At Eastside services all types of people. They have several diferent areas, they're secure and the staff is wonderful. My mothers room is beautiful. It's very pretty and they have several dining areas that were close to people's rooms. They have entertainment, therapy and exercise classes. They also have a beauty salon and they do fieldtrips. They have a car and a bus that takes people to appointments. It is very close to establishments.

Caring74227350

The Gardens was nice. It was like a beautiful country club. They had everything. They were elaborate, new and attractive. They really cater to the high-end clientele. However, it was out of my price range. They were too expensive for me.

Provider Response

Amy12

We placed my mother at The Gardens at Eastside and she's happy there. The staff was very friendly. The dining area was spacious enough and we had several meals there since she moved in and the food was very good. Her room was spacious enough. They had three different areas that she could go outside. There's the front porch with rocking chair. Then there's a floral garden behind the building and they had a third area for their memory care. They had a bridge club and they go on weekly outings. They had church service there every Sunday morning and they also play bingo. They had met our expectations and exceeded them in every category.