Ambler Extended Care

Would NOT recommend. Room was small, dark and not very clean. Window a/c unit was old and wrapped in duct tape that didn't work very well. 2 person room with ajoining bathroom to another room. Walked in as aide was helping other resident. Toilet was not cleaned after use. Staff was friendly but when calling to check on parent felt that it was an incovenience to ask questions and felt rushed. Conversation with rude nursing manager, Cindy, was told I could take my parent to another facility if I was not happy. Very sarcastic and could use a refresher on being empathetic, especially when dealing with older, dementia patients. Food was ok but not warm. Did not participate in any activities. No phones in room, or remotes for TV. Staff converstions in dining/meeting area could be over heard. Ratings online are inaccurate. Would NOT recommend.

My mother was recently a rehab patient and I cannot say enough great things about the rehab staff. They were kind, patient, caring, and thorough. Unfortunately, the rest of the staff did not seem to know what they were doing, nor did they communicate with each other or my family. The bathroom in my moms room was gutted and remodeled while the ladies were in their room, leaving them without handy toilet facilities for several days.

My mother is currently at Ambler Extended Care. She is a stroke victim with dementia and in a wheelchair. She has been there a year and it's the best choice we've made. Her previous place was horrible. The aids stole her stuff, neglected her and she hated the food. Here she is happy, there are endless activities, the staff is kind and she loves the food options. Ambler is by no means perfect, but the genuinely care for my mother. Ambler has extended her quality of life tremendously. Im grateful for all they do.

My mother is now in Ambler Extended Care Center. They are good with activities, but it looks like they are shorthanded. She says the food is good sometimes.