The Gardens at Cuyahoga

Pat

My mother was at the Gardens at Cuyahoga Falls. She was in assisted living and that was OK, but once they put her in memory care there was no staff, and the food was horrible. Cleanliness was horrible, and that's why we moved her. I had to interact with the staff all the time to try to find somebody to get something cleaned, or for my mother to get changed because she's incontinent. The room was dirty, too. For activities they had coloring, but it was with coloring books and not adult type things. And the other thing I saw was them folding laundry, that's a helpful thing, but my mother didn't want to participate in anything there.

Barbara

I'm not happy with our experience with The Gardens at Cuyahoga. Three times I tried to get the lady to call me back in regards to getting a walkthrough, but I could never get through, nobody there would help me. They said, "You gotta talk to this lady. We'll give her your message" three times. I wanted to move my grandfather there because one of my best friends lives there, but she's never called me back. It's been three weeks. My friend said that the food is bland, and she couldn't have any salt. She's almost blind, and when I was there the whole floor was just full of food. I thought it was unacceptable, and in my head it was strike after strike. I saw them doing activities, and sometimes my friend is included. She can't do all the games, but she's listening and talking, and she loved it, so the activities seemed great.

SonnysGirl0765

The rooms are really nice, bright and roomy but due have a tendency to smell due to lack of attention to detail and proper personal hygienic care of the residents living there. Major Lack of communication, And a tendency to ignore or follow proper diet restrictions/instructions per specific individuals dietary needs. Coloring and Puzzles that's about it. As far I could tell in the year my elderly loved one spent there in the memory care unit. NONE!!

TomJay

Very caring staff. Warm and loving environment. Highly recommend.

amm201

The Garddens truly feels like home! I was very pleased with the care provided by the staff. They were always helpful and did it with a smile. My grandmother was extremly active in the activities there and for that I am greatful. I would reccomend them to anyone looking for a place to put a loved one.

Deborah T

Went to visit my aunt and was appalled. She has lost so much weight and I can see why. Since when do you serve an adult food on a dessert plate? To make it look like they are getting allot of food? 2 pieces zucchini, maybe 2 tablespoons of rigatoni with barely any sauce, tablespoon of mashed potatoes and only had orange juice to drink?? And no dessert cause forgot to order it? No snacks? 2nd time-drumstick, few potato wedges and scoop of veggies? No dessert or snacks again. Post a menu and then don't get half the stuff on it. Need to follow Nursing home standards: 3701-17-14. No follow through with staff at all. These elderly are people! Would you want to be treated this way?