The Gardens at Cuyahoga

Swilson

This place is horrible. My loved one was here. She was not cared for. Went days with an undiagnosed fracture and unmedicated. Management doesn’t care about the residents and it shows. Food is horrible and activities is lacking. When I called regarding about her I talked to Danae. She didn’t know my mother. She has been with facility for almost a year. Management is always changing. Maybe the ED is the problem. It’s a wonder state hasn’t been in with so many deaths.

Provider Response

Roger

My mom moved to The Gardens at Cuyahoga. They're excellent. They're always cleaning the floors, wiping the tables down, and wiping the walls. The staff is excellent. They are the best. They do drawings. They do bingo. The woman that runs that is excellent. They do a lot of good stuff for them. It's expensive to be there.

Shirl

I toured the assisted living of The Gardens at Cuyahoga for my mom and it was very nice. What I liked most was the scenery. It had a nice porch, and the place was kind of off the road, so it was quiet too. It's all in one level and it's like a big ranch. The rooms were spacious. They were very clean and I didn't see any maintenance problems or anything like that. I also saw the dining area and it was very nice. The staff who gave me the tour was good.

Pat

My mother was at the Gardens at Cuyahoga Falls. She was in assisted living and that was OK, but once they put her in memory care there was no staff, and the food was horrible. Cleanliness was horrible, and that's why we moved her. I had to interact with the staff all the time to try to find somebody to get something cleaned, or for my mother to get changed because she's incontinent. The room was dirty, too. For activities they had coloring, but it was with coloring books and not adult type things. And the other thing I saw was them folding laundry, that's a helpful thing, but my mother didn't want to participate in anything there.

Barbara

I'm not happy with our experience with The Gardens at Cuyahoga. Three times I tried to get the lady to call me back in regards to getting a walkthrough, but I could never get through, nobody there would help me. They said, "You gotta talk to this lady. We'll give her your message" three times. I wanted to move my grandfather there because one of my best friends lives there, but she's never called me back. It's been three weeks. My friend said that the food is bland, and she couldn't have any salt. She's almost blind, and when I was there the whole floor was just full of food. I thought it was unacceptable, and in my head it was strike after strike. I saw them doing activities, and sometimes my friend is included. She can't do all the games, but she's listening and talking, and she loved it, so the activities seemed great.

SonnysGirl0765

The rooms are really nice, bright and roomy but due have a tendency to smell due to lack of attention to detail and proper personal hygienic care of the residents living there. Major Lack of communication, And a tendency to ignore or follow proper diet restrictions/instructions per specific individuals dietary needs. Coloring and Puzzles that's about it. As far I could tell in the year my elderly loved one spent there in the memory care unit. NONE!!