Heritage Crossing

Reviews of Heritage Crossing

Questions about Heritage Crossing

What ongoing training does the staff receive in dementia care?

They receive education upon hire, weekly module sessions, and monthly all staff education.

Describe the overall population of assisted living residents at Heritage Crossing. What is their average age? What are their favorite things to do?

We accept anyone over the age of 55 years old. We will build our programming around resident preferences.

What programs or activities does Heritage Crossing offer to enrich residents' well-being?

Exercise- Book clubs- gardening- music programs- spiritual programs

What places are near Heritage Crossing or within walking distance for assisted living residents to enjoy?

There are no sidewalks on our street

What transportation services does Heritage Crossing offer to assisted living residents?

We will offer transportation to destination of choice- we will provide activity outings weekly

What makes the chef or dining program at Heritage Crossing exceptional? What kind of menu can assisted living residents expect?

Open dining times- menus will be built based on resident preferences

What safety features or security measures does Heritage Crossing offer to assisted living residents?

Call pendants in the apartments- call pendants to wear- all doors are secured at certain times of the day

How does Heritage Crossing keep residents' families informed about their loved ones?

Communication- quarterly care conferences - quarterly assessments

What is the care staff-to-resident ratio at Heritage Crossing during daytime and nighttime hours?

Memory care- 1:9 Assisted living based on resident population

If Heritage Crossing accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do allow pets. Pets have an outside area for bathroom needs. We also offer on-site pet therapy

What ongoing senior care training does the staff receive?

Weekly, monthly, and annually education on care.

How many staffers are on duty in the daytime and overnight?

1:9

What safety features or security measures does Heritage Crossing provide to protect residents who wander?

We have a secured memory area

What programs or activities does Heritage Crossing offer to keep residents engaged? How does the staff engage residents' long-term memories?

We offer the Moments in Time Memory care program

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The Wellness Director and nursing staff will assess all residents- Assessments are repeated quarterly

What techniques does Heritage Crossing use to support memory care residents during mealtimes?

Snacks that pack are provided throughout the day Different colors of tableware will be used to dine in memory care.

How does Heritage Crossing keep residents' families informed about their loved ones' health?

Daily communication as needed- quarterly care conferences

Describe the neighborhood around Heritage Crossing. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Retail- Shopping- restaurants and hotels

Is Heritage Crossing affiliated with a hospital if more care is needed?

No- but we have referral partners

Services and Amenities of Heritage Crossing

About Heritage Crossing

Heritage Crossing is a newly constructed, state of the art senior living community located in the Bath Township / Fairlawn area of Akron. It features accommodations for both Assisted Living and Memory Care.

Our community is customized for you and your specific needs, so whether it’s helping with life’s daily activities, providing mobility, coordinating care with your physicians, or making sure you look your best for one of our events, you can count on us to be there.