Glenwood Care and Rehabilitation

Glenda Parker

My mother needed just a little of help with her medications, but wanted to stay active with her friends. Glenwood provides this for her and more. We love she has her freedom but is still in a safe place.

Micky01

The rooms don't get cleaned by the housekeeper who they have on staff, my friend does there own cleaning!! I had a few people on staff, who are not very pleasant with my friend and they make her cry a lot because of this. My friend does not participate in there activities, they have no money to do anything!! I've seen the food they serve and it's not good at all, plus I've seen how they run out of milk all the time!! I'm helping my friend to relocate so she can get built back up, it's not going to happen where she is!! The residents are paying for services that just don't happen!! They take all there money and give them fifty dollars to live on!! This makes no sense to me!! They need better food, better quality of care that does not include rudeness from any staff members!!

Susan

We put my mom-in-law in Glenwood Care and Rehabilitation. She tried to escape on the first night. They moved her into their memory care unit, which is a locked floor. They worked very, very hard to get her in. She was without a home and without a lot of funding to find a place. She did not qualify for Medicare or Medicaid. We were really kind of optionless. The admissions gal actually talked up the regional people and told them we need to get her in there. They worked as hard and as quickly as they could to get her in. I think within four days they had a room for her. I'm very impressed with their admission, and their care about her situation. Since they moved her to the memory floor, I'm confident that they're going to take care of her needs and treat her as she needs to be treated. Most of the staff that we've come in contact with have been very nice and very helpful. I know they are short staffed. It is a small concern of mine that she may not be interacted with as much as we'd like her to be. That's the only negative thing I have seen thus far. Her room is not the nicest, but it's not the worst. I did have to clean a little bit. Her room had a broken drawer that they were going to fix. I think a lot of that is just being short handed. They may have like one or two janitors working on the whole place, so I understand that. It wasn't like a top notch room. They told me that she ate all of her breakfast in the morning, so the food must not be awful. She now goes to the dining room on her floor, though there's also a larger dining hall below. She also ate in her room at one point. They seem to have a very good menu and options available. They have a few outdoor spaces. When we went, they were re-paving the parking lot. They have a pond with a gazebo, tables, and chairs. There's an outdoor patio that's through the main dining hall. We can check her out, and we're able to take her outside with us. Right now it's not the cushiest; they can do more things with it. There are a few areas outside where people can sit and socialize. Because of COVID, they're not doing a lot, but they're starting field trips soon. I think they have a bus or something where residents can sign up to go to different outings. Their cost is like $200 a day, which I think is pretty reasonable.

jules0918

I'd give it 0 stars if I could. This place is horrible. My grandma regressed while in this place plus died suddenly April 2016 & another family member suddenly died on 4/25/16 after only being there for two days. Both lost there pulses & heart stopped. Grandma had 3 UTIs while in there for 6 months. Was supposed to be there for physical rehab but ended up being stuck in a wheelchair chair all day. Family was in the process of looking into other options but then Grandma suddenly passes...this place isn't a hospice but yet go there & you die...

AnthonyVIUAP

We’re waiting for Stone Crossing to call us back to move in. The staff was very professional and very good. The rooms looked good, were large, and had a bedroom, living room, and bathroom. The dining room was very nice, and the menus looked good.

Anonymous115522850

My brother is at Stone Crossings, and he is doing well. He is actually getting better at the facility. We had a couple of meetings with them, and they had fixed some of the issues that we had. His room is very comfortable. He has a patio outside of his room, where he can go out and smoke. The food is OK. He is not crazy about it. The people who works there are very nice and very helpful as well. They have a new administrator who seems like she would make some very good necessary changes.