
420 Bay Avenue, Clearwater, FL 33756
3.7
(43 reviews)
"My brothers and I moved our Mom into a local Memory Care that only offers Memory Care, they claimed to specialize in it. She was there for a year before we decided to see what other options were out there after not being terribly impressed and having a few nightmare "close calls". We found The Oaks during our search and after learning what we had in our first experience were extremely skeptical and hesitant throughout the process. Out of the 3-5 communities we looked into The Oaks was the only one to respect our timeline and wishes to explore our options. That made us feel very comfortable as we never felt pressured and they never bad mouthed others to make themselves sound better. We ended up taking them up on an offer to start with Respite care, also their contract is month to month so that gave us comfort as well that we weren't going to be locked in if we weren't happy. The Oaks knows all of this and was very confident in their team. After the Respite period (which was 2 weeks) we met with them again to discuss long-term admission. The team was so knowledgeable and had done so many wonderful things with our Mom in just 2 weeks, much more than the previous community did in a year. We decided to commit. Our Mom went in just before COVID started and we couldn't be happier with how they've handled her care especially during the pandemic. We felt tied to our first community out of fear of upsetting Mom's care routine but The Oaks worked so well with her from the start and we've seen so much improvement with her being around so many other high functioning residents. She frequently attends events within the community that are attended by the other Levels of Care so it feels like so much more than "just Memory Care". On top of that, the price was about 20% less than the first community - go figure! We've been blessed to find The Oaks for our Mom, I would certainly recommend them to anyone who asks. Best of luck!"
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