Do not let your loved ones be admitted here. My grandma chose to come to this location for her rehab after she broke her ankle due to the location, and I should also mention she was on oxygen 24/7. Huge mistake.
They took her for a shower two or three times in the 3 weeks that she was there. And the first time was after a night nurse let her wet the bed while using a bed pan and told her she didn't. It wasn't until the morning nurse came in and saw her sheets were wet and changed them. However, she didn't change them right away, she took the old sheets off, and didn't come back with new ones for at least 6 hours. She was supposed to get a shower that night, but when we came to visit her the next day she STILL hadn't had a shower.
Also, from the first day she got there (Tuesday) she had been complaining that her mouth and throat were bothering her to the point where she could hardly eat. She was seen by a Dr there until the following Monday. Even then, she was in the restroom when the "Dr" Fortner showed up and "examined" her through the door?? Sorry, but I can't imagine how thoroughly you can examine a patient you've never met before through a door. Then when my family requested a meeting with her, she told my us "Well if you don't like the care you're getting here, you can go somewhere else." That is the most unprofessional thing I've ever heard a doctor say. We immediately requested a different doctor.
For her first follow up appointment with her orthopedic surgeon, she had to be transported to her appointment by the life care facility because we didn't have a vehicle to accommodate her in her wheelchair and she was unable to get into the car on her own at the time. We met her at the appointment where she was dropped off for her 3:00 appointment at 2:45. 3:00 comes and goes and by 3:30 she's already feeling week because she has been in her wheel chair for hours before this and she didn't fare well in it already. So we asked how much longer it would be and they told us another 45 minutes at least because they were running behind. We asked why it would be so long when her appointment was at 3 and the nurse at the desk showed us that her appointment wasn't actually until 3:30. At that point she was running out of oxygen and couldn't wait longer. So whoever wrote down her appointment at the center wrote it wrong, and although I can't say for sure that it was for this reason, it seems like they wrote the wrong time, so that the driver could take her and another resident that had a 245 appointment at the same time. She was unable to be seen that day because her oxygen levels dropped too low for the office to consider seeing her. When the driver came back to get her, we asked why he didn't leave her with a second oxygen tank and he rolled his eyes, and said he did, that he put it on the other patients wheelchair. He claims he told her but she had no memory of that, and she's not forgetful of something that life threatening to her.
After this we immediately requested a meeting with the director and nothing was really solved. It seemed like she just said what we wanted to hear but nothing actually changed.
My grandma just got more and more sick the longer she stayed at this place and would not recommend this place to anyone. I'm