Elevated Estates of New Port Richey

Maxine

My father will move into Elevated Estates of New Port Richey. When we walked in, it was more home-like rather than institutional feeling. The people there were absolutely awesome. People who didn't even know who I was smiled and said hi. The people who live there seemed happy. We walked in during an activity, and they were all very engrossed in the activity. And the girl doing the activity had an energy level that was just amazing. They answered any question I had, and the few questions they did not know the answers to, she said she would get back to me the next day with the answers, and she did. She was very prompt. That was Dora that I talked with, and any questions I had along the way, she provided answers very quickly. I saw all three different-sized rooms and I chose the room that I thought my father would feel most comfortable in. The staff is amazing. I did not have a meal. However, when we had decided to select that location, I asked if I could come back and tour again with my father so that he could see the location and he could have a meal there when he toured it, and he was very, very happy. He said, "If I'm going to eat like this all the time, I'm going to get fat." He was very happy with the food. They have an outdoor area that has some umbrellas so that you can sit in the shade. They also have an enclosed sort of an inside outside area that is screened in, so there's no bugs, but you can have fresh air. There are ceiling fans and shades, so there's plenty of options to get fresh air.

Reviewer07122020

My dad is here. It is very good. I like the staff members very much. They are very dedicated. They went above and beyond to help us with my dad. He had a little tough time going there because of his dementia, but they were very helpful. His accommodation is pretty good, too. They keep it clean. Because of the coronavirus, I was only allowed to go in the day I moved him in, but from what I have seen, they keep it very clean. The place is very comfortable. I couldn't go and see everything, but so far based on what my dad needs and the cleanliness, everything has been very good. The day he moved in all the precautions were taken; they were pretty good about it. I was impressed about how all the employees were wearing masks.

Constance

My husband had a respite stay here. It's a very good place for him, it's a nice warm color, they treat the clients as people rather than residents with problems. He did quite well in the memory unit. The staff is very geared to dealing with dementia people and they try to get them to be more social. They have a lovely screened entrance porch, a lovely living room area, and I have nothing negative to say about it. It's very homey.

John577087

It was alright. We had lunch there, and the food was good. One of the things I didn’t like about it was the tiny elevator; it was claustrophobic. Cleanliness wise, it was good, and the staff was friendly, but we really didn’t talk to anybody but the wait staff and the person who was trying to sell us the place.

Laura Hohman

My mom was the very best story teller. Oftentimes, we would sit in the evening and she would tell me stories about her childhood, about her teen years, or about her career years. I was always mesmerized by the detail she would provide. In addition she would spend endless hours answering my unending questions about the topic of choice. Dementia has robbed my mom of that ability. My mom now relies on my ability to recall and story tell those precious memories. When you are looking for a community to care for your loved one, it is critical that you find one that creates new memories for you to share with your loved one. Today was a PERFECT example of how the staff provided that opportunity. Two minibus loads of residents were provided the opportunity to picnic at Anderson Park on Lake Tarpon with their loved ones. Residents experienced the outdoors in ways they typically would not. The residents felt the warmth of the sun with the most delightful breeze passing through the pavilion on the edge of Lake Tarpon. I cannot count the number of times my mom told me how much she loved being in this environment. The perfect description of the day came when a resident said to the director who was escorting the resident to the bus, “You have such a wonderful family.” The resident was referring to all the staff and residents who attended the picnic. THIS is the environment for which I will be eternally grateful my mom experiences each and every day.

Barbara Klein

We moved our father here after being disappointed in the facility we had originally chosen. There was no comparison, it is everything and then some of what we were told and have seen with our own eyes. This place has the best staff, they are full of compassion for your loved one that you will go home so happy that you chose this home. Your parent or loved one will always be safe, busy, loved, fed, and surrounded by others that share the same memory struggles in life. I am so glad we chose this home for my dad to spend his life in. Go and take a visit you will not regret it. Trust me .