Arden Courts of Palm Harbor

Sarah

Arden Courts of Palm Harbor was dirty, crowded, old, and worn. The facility was just not inviting, but they were very helpful. It's close to hospitals, doctors, physicians, and a lot of specialists. They had a courtyard and private toilets, but they didn't have private showers or bathrooms. They had group showers instead, and that was a big negative for my mother-in-law. She is very private, and there's no way you'd ever get her in a group shower.

Provider Response

Margaretjulie

My sister and I had been taking turns caring for our Mom in our homes when we realized that, despite our best efforts, we could no longer continue to do so. After some research, we settled on admitting her to Arden Courts of Palm Harbor. Due to the pandemic this was a difficult decision as we were placing her into a facility sight unseen, and then being unable to visit her for an unknown length of time. The directors walked us through the process step by step. always helpful and encouraging, very understanding of how difficult the situation was for us. They addressed our numerous questions, including the precautions they were taking during COVID. Since her admission, Mom has adjusted beautifully. The staff made sure Mom has a lovely, comfortable room and sent us pictures of the end result as well as pictures of Mom in activities. It is clear that the staff considers her to be an individual, not just a room number, and they understand how difficult it is for her to be away from us. They go to great lengths to cater to her special likes, such as her love of music and of ice cream. We cannot say enough good things about the kindness, personal attention (putting Mom's hair in rollers!) and care they give Mom every day. The nurses, caregivers and administrative staff are all readily available by phone and are always willing to answer questions, give updates, and arrange phone calls and FaceTime meetings for us. Even though it remains difficult to be separated from mom, we are truly grateful for the assurance and peace of mind we have of her well being at Arden Courts of Palm Harbor.

Provider Response

Margo

I am so happy (though not surprised) to hear that Arden Courts Palm Harbor is Cov-id free, not only for you and the residents but for your families as well. I hope this helps to give you some peace of mind. I want to thank you for the sacrifice and hard work that made this possible because I fully appreciate it was not just being lucky. The amazing visits Patti and I have with our Mom each week are also a blatant indication of how well she is being taken care of and how much love she is being shown. You are all my heroes!

Provider Response

Patti

We can never adequately express or thank you enough for all of the the ways in which you are wonderful. We know how blessed we are to have such kind, caring, an outstanding people taking care of our mother-Not only during these times (Covid 19) -but always. You are in our prayers- not only to support you and keep you all healthy and safe, but, as a treasure and blessing always.

Provider Response

JeanneMcB

Arden Courts stands head and shoulders above the other memory care facilities in the area. It is a specialized facility for memory care that is more impressive than words. Arden Courts was designed and built specifically for memory care. The staff is specifically trained in memory care at all levels and everyone works together as a team. If a resident has a need everyone helps from the management to housekeeping. The support staff gives to residents and to each other is so impressive. The enclosed beautiful backyard with walking paths and plentiful places to sit was a huge bonus, as my mother loved the outdoors. My mother was a resident for approximately 7 years and it was the perfect place for her. There is a high staff to resident ratio; there is a fairly low staff turnover; and the love/caring showed to every resident is outstanding. The staff is so well trained, attentive to resident and family needs alike. Management is as invested in resident’s care as it is in family support. Any concerns or questions are listened to and responded to. You get the whole care package here! My mother was safe and happy at Arden Courts and it was the best decision I ever made. The facility is clean, well maintained, and home like. Each resident has their own room and private half bath, which was very important to my mother. It is such a unique facility. My mom so loved the staff and was quite obviously loved in return. I never had to worry about my mother’s care when I was away. I highly recommend Arden Courts to families looking for memory care for a loved one!

Provider Response

dutchgirl001

I can not express how wonderful this facility is. When it became necessary to move my mom to a place where she would be safe, engaged and loved, Arden Courts was the perfect place. There is always something for her to do, and people who smile and say hello to her. The staff understands her needs and how to handle her confusion and memory loss. The meals are wonderful and she enjoys her table mates she eats with. The facility is always clean and cheery. I could not recommend a better place for a loved one.

Provider Response

Birdie time

My mom has been at Arden Courts since December 2016. Upon her arrival she wasn't a happy mom, she was very agitated, combative, unresponsive to family. Within a couple of days she settled right in with the assistance of the staff .The team at Arden Courts is above board. They take the time to explain every aspect of care and are always mingling with the residents which I thought was outstanding. The nursing staff is phenomenal, when my mom roams at night they are very supportive of her needs and sometimes her fears. The doctor on staff is super and is very accommodating with my mom's needs. The activities directory is above reproach she is very active with the residence and she is such a fine lady given everyone support, courage,and even hugs. She is a special actives director and has the residence busy from Morning till diner time. The food is the best I have every seen, the presentation and smell is amazing.. At mealtime I stay and watch the aides fussing over the residence, to make sure they have everything they need. The aides are very thoughtful and helpful to all. I am so happy I took the time to visit several Memory Care facilities and choose Arden Courts of Palm Harbor.

caring77301050

My mother-in-law is in memory care at Arden Courts of Palm Harbor. It's bright, cheery, and well-kept. It's clean and it doesn't smell. The staff has some longevity with the facility. They specialize in dealing with memory care, so it's more of a specialized facility rather an afterthought coming from an assisted living facility. I've had no problems with any of the staff. They are very professional, passionate, and caring. They take care of her. They don't change residents a lot, so they're familiar with them.

DisgustedInDunedin

The facility is very clean and well kempt. I find that the way the center is set up makes it easy for my Uncle to remember where he is going and where he was last. At times he forgets where he has been, but they even have little mini "landmarks" for the residents to look for. That gives or family lots of comfort knowing that he isn't afraid.Staff are courteous, and for the most part, the patients who reside there are safe as well. They are very good at matching you loved one up with people they will do good associating with. On one occasion my loved one told me that he was being bullied by another person (not a staff member) but when we called to complain about it we were somewhat brushed off and told that we should not be confronting staff about the residents. We dealt with that immediately and the lady who spoke with us was reprimanded (or so we were told).The only true complaint that I can think of is that they could perhaps make the interior a little more comforting, as in a home life atmosphere. Aside from this there is no other true complaint. Great area and more than cordial caretakers.

PhyllisP

My mother has been a resident at Arden Courts, Palm Harbor since December 2011. I can honestly say that I haven't seen her so happy in years. The staff is so caring -- always ready to help in any way possible. The facility is clean and the decor is bright and cheery. In additon, I am kept advised of any issues concerning my mom (fortunately, everything has been going well). For the first time in years, I have 100% peace of mind in regard to her well-being.