Evergreen Woods Spring Hill, FL

My father has been in Evergreen Woods Rehab since early February. It is now March 31, 2021. I have not been able speak with him. I have called several times. He contracted Covid while at the facility and was transferred to isolation. Was I informed? NO! He survived. Was I informed? NO! There is no communication. The staff I have spoken with is rude and has not interest in helping. My father is basically deaf and has some form of dementia of Alzheimers. He may not be able to hear the phone or may not know how to answer it. I hav not been kept informed of his condition during this time.

During my stay the staff always took care of my grandma. They have a full staff of nurses, all patients have private rooms with internet, huge bathrooms, kitchen, and living room with fresh flowers delivered daily, culinary chefs, respiratory therapy, PT, OT, ST, field trips to the museum, pets can stay with you, families get free meals, and transportation is provided to all the shopping centers, malls, and grocery store.

My Mother in Law was sent to this facility from the hospital for rehab therapy. . My Mother in Law has end stage of COPD. This facility is NO WAY set up, equipped or educated on having severe COPD Patients in their Rehab facility. My mother in law did a decline while at this facility and had to be rushed back to the hospital for respiratory distress due to the staff not properly caring for her. If this facility is going to take in end stage COPD patients to do rehab they should have respiratory team. My mother in law was found laying IN THE BED, with a canular on that was attached to the oxygen tank that was on the BACK of a wheel chair. NOW, do oxygen tanks run out of oxygen?? YES they do, and guess what happened. WHY WHY WHY would they be so lazy to put her IN BED while still attached to a tank, that is on the back of the wheel chair instead of changing it to the proper oxygen machine. They also turned up her oxygen to number 5(FIVE) which is a BIG NO NO when you have COPD. Another time she was in the bathroom with the canular on, but the tank was never turned on. They would give her the nebulizer treatment but take her oxygen off, leave the room, and again have no oxygen on and not come back to see if the nebulizer was finished. Her oxygen is her life line. You do not take it off for the breathing treatment.. Even at the hospital it was ALWAYS left on. This facility should NOT take end stage COPD patients and if they continue to do so, they need to have someone come in and train their staff on how to care for a patient properly!! My mother in law is in ICU at this moment. Prior to her coming to this facility she was able to talk, stand, turn around, etc, and today due to them not knowing how to properly care for someone in her condition, she took a decline!

I was a patient in this rehab several times and have been treated with nothing but respect and loving care each time. I couldn't have asked for better care, they made me feel right at home. The staff would go out of their way to solve any problems I had and the food was good too!

My grandmother was a patient several times due to falls,They staff was beyond amazing and the building was always clean and did not have any unpleasant odors.She enjoyed the many fun activities and entertainment in between therapy of course! As her health declined, we as a family had to decide what was best for her,she made that eaxy.,without hesitation she chose .Evergreen to be her new forever home.She referred to the staff as her angels on earth.She spent her last 4 years of life there. She was treated with so much love,compassion ,and ,dignity .I will forever be grateful for the care my grandma received!

My father was admitted into Evergreen Woods, and he was there for a week. It was very nice, very large, and was in a nice setting. The staff was kind, courteous, were very organized. The room was nice. They attended to him very well. They gave him his meds. I did not have any complaints about it.

My brother-in-law has rehab at Evergreen Woods, and I do not like it. The closets had his dirty, smelly diaper-type things in with his clean clothes or I'd find a diaper just laying somewhere. In fact, I had put my purse on a dirty diaper, and then I sat on a chair with it. I was so mad. But a rehab is a rehab. He liked his physical therapist and said they were nice to him.

My mom was in Evergreen Woods for a couple of months. The staff was good. Her room was very nice. It had a bed, a nightstand, a TV up on the wall, and any kind of medical equipment that you would need. They had bingo, arts & crafts, and rehabilitation. It was very nice and clean.