Vitality Living Spring Hill

Jackie

Vitality Living Spring Hill feels more like apartment living. It's a very nice and elegant feeling. It's very clean. Everything was immaculate there. The person who helped us was trying to sell their units, but he also gave us a lot of helpful advice and recommendations. He checked in with us several times. Although we felt like the rooms were older, because it is an older place, they were planning on updating the rooms. It felt like more of an upscale apartment complex. Not like an assisted living. So we're very impressed with it, but it's not the right fit for my mother-in-law. The staff that toured me was very young but very helpful.

Provider Response

Lajuana

My friend moved into Vitality Living Spring Hill. It is a very nice place. The staff is wonderful, and everybody there is great. They've been very, very helpful. The maintenance crew was very good at helping me set up her TV. There's one particular young lady who seems to have taken a good interest in my friend that I appreciate. They keep me informed as to everything that happens. Sometimes, she can go down to eat, but a lot of times she has meals delivered and they deliver them in Styrofoam, which just makes for a lot of trash. She has a little balcony off of her room, which is nice. The dining room is huge. The downstairs is nice. There's a beauty salon, which she's going to on Wednesday. She hasn't been there long enough for me to rate them very high at this time.

Provider Response

Kelly

I went to Vitality Living Spring Hill. They're fine. They're very nice, a nice place. Very, very pleasant staff. The rooms were not bad. They're like little efficiencies, and one room with a bathroom. They have a balcony and a little porch outside. The food is good there. They have a pool and a jacuzzi. They have a little monitor screen, and it shows the daily exercise classes and things like that. So they have activities.

Provider Response

April

My grandmother has been at Vitality Living Spring Hill for 4 years now. When I first put my grandmother there, it was owned by a different company. But then it got sold after COVID. And the experience that I've had and the reason I'm pulling her out is that we don't feel like she's getting the care that she should be. When I pick her up, her fingernails are so long that they're curling over. Nobody makes any mention of it or even tries to trim them. The same with her toenails. In her room, she has a full bathtub and she can barely lift her leg. They are supposed to bath her twice a week, which I don't think is happening because when we pick her up, she smells and it doesn't smell like she's had regular baths. So, I felt like the care for her had started to deteriorate. Her room standard and it's older. It has a little kitchenette, a screened-in small patio sliding glass door where she can walk outside and sit on a patio. But her bathroom is not the kind of bathroom that you would have in an assisted living facility because of the tub. It's very dangerous.

Provider Response

Bernadette

My mother will be moving into Vitality Living Spring Hill. They gave me a tour of the place. They did tell me that they had different sections of care, like an independent care and a memory care. For my mother's condition, it would be memory care. The facility was very nice and very clean. There are a lot of supportive staff that interact with the clients that live there. It was reassuring just to know that someone would be there to assist her and things like going to the bathroom, eating, giving her her medications, and also just taking them out. Even with the memory care they have outings, that they go around the city where they're at. Also, they allow the pets to visit, which is very important because she did have pets. They have pet therapy. It was a difficult decision, but I feel that she would be taken care of there. In front of their rooms, like the doors, they have something that's called memory boxes. They had little shelves and they're encased and there; one could put pictures like cards or mementos from the home. I thought that was very special. The staff was very accommodating.

Provider Response

Ana

My friend is at Vitality Living Spring Hill. She likes that she is on the first floor, and she has a screened lanai that has a door that leads her up to the courtyard. She has a little dog with her, so she's able to go through her apartment outside and walk her dog. The other thing that she likes is that she has a bracelet with a little fob on it. She just waves it over her door, and she can get in. She doesn't have to worry about carrying keys with her. They also have a swimming pool and a hot tub, where she could go and exercise. She really likes the food. I went to visit her yesterday, and she had just finished dinner. She was telling me how good the salmon was, how attentive everybody was, and how everybody knows her name. The people are very nice. Everybody learned my name because I was going back and forth with her so much. The gentleman who showed us around, signed her up, and everything was Frankie. Every time he sees me, he says, "Hello. How are you? How is everything going?" He's very nice. The ladies at the front desk take my temperature, and they're all really nice, too. Everybody's been very sweet. The times I've gone there, there was karaoke and a sing along and she really enjoyed that. She enjoyed bingo as well. She likes doing the exercises where she sits in the chair and she likes the nail salon lady that is there. It is an older building, but they keep it very well-maintained and very clean. She is very happy there and she feels that she's getting her money's worth. She's paying extra so they do her laundry and she is very happy with the way they come and do her laundry and clean her apartment.

Provider Response

ReviewerFC042723B

I had a guided tour by the sales director at Vitality Living Spring Hill. It was a very nice tour, and he also gave me a brochure with more details, the amenities, and the pricing, etc. It was beautifully kept and meticulously clean. I was very impressed by the facility and the amenities. I didn't meet any of the staff, only the sales director but he was accommodating and that's what I liked the best about it. It's a large facility. They have five different buildings and three of them are for the care of the assisted living people and two for people who have Alzheimer's or mental problems. It's a great facility, but the price was offsetting. Everything that you wanted was charged extra. For example, they have a $1500 one-time community fee, which she sort of explained. If a person wanted some hands-on care like activities of daily living, that would be an extra $500 to $1000. That boosts up the price. That makes it very unaffordable for some people, depending on their income. The sales director did a good job in making a presentation for the facility. He showed me the dining room, and the menu was good. For example, if the menu on that particular day was not appealing to the resident, they had a variety of other items that they could choose from, which is great. I didn't see it personally, but they said they have a swimming pool, a recreation room, and a gaming room where they can play chess or checkers, or board games. All the rooms were unfurnished. One has to provide or buy their own bed and night table. In addition to the monthly fee, that's an extra expense (if the person doesn't have a bed available) to transport from where they're currently living to the facility. I was surprised that that's not included. There's a restaurant a mile or so down the street. The only obvious downside is the price. It was much higher than we anticipated.

Provider Response

Jason

I went to look at Vitality Living Spring Hill. The facility was super cool. They have all kinds of options. I would want to go there myself. The people were great. The place was really awesome and super clean. Everybody was nice and very active. I only saw the studio. It looks more or less like a mid-grade hotel room. It's got a bed and a bathroom. They have a little cafeteria area right around the corner. For a single person living there, it would be perfectly fine. You have to bring your own stuff. The staff was very nice, friendly, and helpful, and gave lots of information. I looked at the menu, and they were pretty good. It was like restaurant quality. I like their swimming pools, dining areas, and elevators. They had rails along the walls for people who have trouble walking. It's a very well-designed facility.

Thomas

Vitality Living Spring Hill was clean, and the people were friendly. I viewed the rooms. The people over there were outstanding and very friendly. The place was clean and smelled fresh. The food looked good. I went through their activities programs. I saw the kitchen, the dining area, and people eating, and I saw what was on the tables. They were fantastic. They have five different buildings there for different stuff. It's spread out. It's very nice, very modern, and very clean. Prices were comparable.

Provider Response

Johnnie

We toured Vitality Living Spring Hill. It was a nice place, and the rooms were nice. The staff and the residents all greeted us when we came in, so they made us feel welcome. Everyone made you feel comfortable and not like you are a stranger walking into a place. One resident even let us go and look at her apartment so we could see how it looked. The person that showed us around was nice and answered all the questions that were on our minds. It's right down to what my mother needed to keep her engaged in this world and keep her stabilized where she's at right now. He showed us 2 different beautiful rooms. There was not enough room for all her things, but it was roomy enough to hold the basics. He showed us the room where they can go get coffee and drinks. They had a nice restaurant-style dining room. They had an activity room. We saw a lot of activities that would interest my mother. The food menu had 2 or 3 choices a day, but if you don't want anything that was scheduled to be cooked that day, you can also pick out other things on the list.

Provider Response

Lois

I have a friend who lives at Vitality Living Spring Hill and she loves the place. When you first walk in, there are all kinds of rocking chairs out there for the people to sit at. They had buses bringing the people back from Walmart, and they all seemed happy and smiling. It was just nice, clean, and well-kept, and the people there were really helpful. We didn't eat there but the dining area was nice, they have a variety of stuff as well. The person who gave the tour helped amazingly a whole lot. In terms of activities, they keep them busy.

Provider Response

Linda

My mom will be moving into Vitality Living Spring Hill. I like it because it's close to me. The staff was absolutely wonderful. She answered every question and was very polite, straightforward, nice, personable, and knowledgeable. The dining area is beautiful. The rooms were nice. The studio was a little small. My mom is taking a studio deluxe, which is a lot bigger. I like the way they have the porches in the back and patios. They have a variety of activities. The pool is great. I love where it's located, and the grounds are really nice.

Provider Response

Melissa

We toured Vitality Living Spring Hill. It's elaborate, and it's like a resort. The rooms were all similar. I didn't think the room was as nice as the other place, but the facility was exceptionally nice. The person who assisted us were very informative, nice, and friendly. The dining area was large and looked nice. They have a very pretty ground and all types of activities.

Provider Response

Devon

Vitality Living Spring Hill was a very nice place and very large. It had different sections for memory care and Alzheimer's, and they also have independent living and assisted living facilities. They had all kinds of setups for games for the adults. It's just a nice place. I'm looking for just assisted living, but they showed me the dementia part and everything else. The staff was very pleasant, very polite, very professional, and answered any of the questions that I had. I just talked to her yesterday. She did a great follow-up. It's an older building though.

Provider Response

Eleanor

I moved into Vitality Living Spring Hill, and it was very good. They are very friendly. The appearance of the facility is very nice. The upkeep is immaculate. They have entertainment, exercise, and walking. They have a swimming pool. There is so much here.

Provider Response

Reviewer#as0317

Vitality Living Spring Hill is our second choice. The staff was very competent and very nice. They seemed professional but not as professional as the staff in the other Vitality Living that we toured. The facilities were clean and well-maintained, they have a gym, an activities room, and a pool. It's located close to some facilities, about 10-15 minutes from a major hospital.

Provider Response

Terri

I toured Vitality Living Spring Hill, and it was very nice. The residents I interacted with were very pleasant and happy about where they were living. The staff was very nice. I was introduced to most staff that we passed by at the time. The tour was great. The rooms were nicely done. They're open and light, and there were two different sizes that I thought my mom would be impressed with. This would be one of the places that I would consider. Their dining area was nice and open. It was cafeteria style. There were several places to do puzzles. There was a great room where they were getting ready to have a Mardi Gras celebration and a 100th birthday. The pool area was very nice. It's an older place, but nicely taken care of.

Provider Response

Debbie

Vitality Living Spring Hill is a beautiful community. It's very pretty with a gorgeous landscape. So far, the service is great. There's three different types of rooms and we have my dad in a studio. It's got a little screened porch in the back (which is really nice), a little refrigerator, sink, and its own bathroom with a lot of handrails. They have two dining rooms and he's used the small dining room, which is right across from his room. It's very presentable and he says the food is great. They also have an in-house doctor, a hair salon, and a swimming pool. They just had a little Valentine's Day party, but they do some other activities as well.

Harold

I liked the closeness of Vitality Living Spring Hill to all the facilities around, like the hospitals, shopping, et cetera. So, we were very, very pleased with it. We had a good tour and the two-bedroom, two-bath just fits our needs, as there are not many facilities in the area here that have two bedrooms, two baths. It's very spacious with a little kitchenette and a living room. We will be on the first floor, so it has two patios, which is a big plus for us, because we have a dog. The lady at the front desk was very personable and Frankie was very knowledgeable of the area. He was very helpful in describing what we needed and showing us the apartment that we were interested in. They have a calendar with all the activities that are going on and it looks like they have a lot of activities for the seniors. They have a movie theater and transportation that takes residents wherever they want to go, like to doctor's appointments, shopping, etc. So, that was a plus for us also. They have a separate dining room if you want to have your family over for a birthday party or gathering. It is close to where we live now, so a lot of our friends are still in the area. It's easily accessible and the fact that they have different wings, so you can go from independent living to assisted living or memory care if you need to be.

Gwen

I toured yesterday. Their issue with my brother seemed to be that a lot of the problems he's having and why he needs assisted living are due to alcohol. Most of the assisted living locations offer alcohol, including them, so it's not good for him. It's a good place that's why we were trying to get them in there but they couldn't accept us. Their rooms are convenient, they have outdoor balconies and they feel more like a hotel room. The staff we met were very friendly. Everything was good, that's the reason we decided on that location but they feel like he is too high risk. The place was in a country environment and it seemed pretty clean.

Alan

It was a pretty nice place to start with, and the staff was very nice. I was specifically looking for a memory care, and they had the memory care shut down. So I didn't get to see it, but they showed me a room in the general population. The staff member was very informative, he's very knowledgeable, and he has a genuine concern about my concerns. They have a pool, courtyard, and a patio. It looked rather new.

Paul

Mom has been in here for two weeks now. It's very open and very welcoming. They have my mom engaged straight off to get going to different activities. They make you feel very welcome and comfortable in those surroundings. They have water aerobics, bingo, live music, dominoes, and knitting classes. They have a lot of activities. Every day is something and it's twice a day. Her room has a little living room, a little kitchen, a bedroom, and a bathroom. It's nice. She hasn't said that there is anything wrong with the food. She is eating three meals a day. They bring her a snack at night. If she is still hungry in the middle of the day, they still bring her up a sandwich or something, so she has been very happy with it. The nighttime receptionist is a little short with us but other than that, just one bad apple and the rest is great. The building is beautiful. Cleanliness is fantastic. I like that my mom has more things to do. They have the van service, they have the activities, they have people to make sure that she doesn't get depressed or sad, and they come and get her at activity time.

Chuck

It was excellent. The lady took me out to a room and the place was clean. The place was huge, the lady told me they have 200 beds. From what I saw, it was really good. The staff who showed me around was nice, very accommodating and she answered all my questions.

Cheryl

We went here and it was homey. The sales staff were very informative and very helpful. It was one of our top choices. It appeared to be clean and homey, they appeared to be accommodating to us, and they answered all of our questions. It was a fine location; it was just a little bit farther of a drive for us. I was happy with the way things looked. The rooms seemed nice and adequate.

Jane

My father was here until he passed away two years ago in June. He started in assisted living and then he went to memory care. Our experience there was very good. The people were very good and very caring to him. The staff members were all extremely good and very caring, and they looked out for the residents who were there. The food was good. The room was very nice, they're always cleaning, and the maintenance outside was very good, too. They have activities every day.

Mary

We went and we liked it. The person that toured us was very nice, something that my client was comfortable with, she did the tour, she liked the area, and it seemed to be neater and spacious than the other 2 places we went to. Also, it was in Spring Hill where she had a lot of friends. They provided us with cheesecake as a welcome and that was nice. They've got bingo, but she doesn't participate in that, so it seemed like the activities would limit her. We were impressed with the facility.

Bill

My mother moved in and it's been good. They were helpful in getting Mom settled in, and the care is good. We've had no problems. She seems to be happy there, and as far as the place goes, it's always clean, and it's good. She's in a single studio room with windows that overlook a garden, and she's fortunate to have a corner apartment, so she has a couple of windows. She's in assisted living. They take them out to lunch, they have TV rooms, they can play cards, and they have an outside fenced-in area. The staff is pleasant, everybody is pretty calm, and they're good to patients who are not so kind.

JJ

It had a nice setting and a nice external look. It's been there quite a while, so some of the apartments and the cabinets were older in style, but it's nicely landscaped and there are walkways there. The few staff members we met were real good and have followed up since then. We toured the dining room, looked at an apartment, and the activity room. There's a chapel and a pool there. What's interesting to me is that when you move to assisted living, you can still stay in the same apartment. However, when you got to the Alzheimer's unit, it's separate.

PH653614

Mom has been here for six weeks. She's not a really easy person to please, but a couple of days ago, I was talking to her and she couldn’t say enough good things about this place. I was impressed when we went there, and they really helped us move in very quickly. They did everything possible to facilitate our move and even arranged for the movers. We were able to move in within a week. I was very happy to hear her say that she has a very nice place to live, and all of the people are extremely nice to her. They all know her name and treat her like family. They love her and hug her, and she's very happy there.

Ollie754546

They were very helpful, but they won't accept my wife due to the kind of help she needs. I thought the rooms were small for two people. They showed me the dining hall and another place where you could get snacks different from the dining hall, and the courtyard.

Janet424718

I liked it. It's 3 floors, and Mom doesn’t like elevators because she's claustrophobic, but they had offered us a room on the 1st floor. I liked the person who took us around because she was extremely knowledgeable. The place was really pretty. When I was there, they were doing crafts, another group was playing cards, and there were several residents in the dining room eating snacks. There was a library and a billiard room.

Michele130415

My grandfather was in here, and we loved it. They had a private room in the back where you could have birthday parties. When my grandfather turned 80 and 90, they let us use the room for the whole family to come. The staff members were nice. I went there to look at this one right away because if my dad gets sick, some of staff members are still the same people from when my grandfather was there. I had to look at the memory unit for my dad, so it was a little different. The room that I looked at for my father was more of a secure setting and empty, wherein you bring your own furniture. My dad has dementia, so it was a locked facility, but it was different from the one my grandfather was in. My grandfather was in an apartment-type studio with a balcony, but the dementia unit did not have a balcony. They really try to involve the family, like on Easter time they do an egg hunt for all the grandchildren to come, and every holiday they do something to draw all the families in, which is much different than most of the other ones.

Rosemary702785

It was nice, clean, and took care of the residents. They do a lot of things, and the location was good

David068402

I didn’t like the setup; it was all confusing. I didn’t like the building, and I just didn’t like the layout. It looks more like a nursing home than assisted living. Its one level, but I would get lost. The staff was fine, and the people were nice. The admin were very nice and helpful too.

Sharon528758

It was large and had everything you could possibly need, like a hairdresser and enough places where residents could get food. There was a lot of interaction when we were there between the staff and the residents, and that was a good thing. They had bingo, which my mother was a fan of, and different games. I mean, everywhere you looked, they had different rooms for different activities. They had outings that they scheduled and served three meals a day plus snacks. They were very nice and very informative.

Jackies daugher

the staff is trained to learn every residents name, they greet them by name multiple times every day. there is a strong sense of community and caring for one another, many residents have been there a long time.. there is a wonderful swimming pool for physical activity in Florida's forgiving climate for water sports.

Demetri014613

It was nice, and the people were helpful. The rooms seemed very nice and average-sized. The dining area was very good. They had different outings and activities being brought in to the establishment like different musical performances. Everybody seemed very pleasant and courteous. The place looked clean.

Penny207514

It was very nice. The staff was very friendly during my visit. They had a lot to do. This might be the place that I choose. Their hallways were a little tiny, which kind of frightened me in case there was a fire. The rooms that I saw were very clean. Their food was very good, and they had a couple of different shifts for dinners. You always sit at the same table, so the residents would not get confused.

RHLCIIU

It is in a very nice setting. The staff is great; all of them are really nice and very caring. They have three different rooms and allow pets. Mom really loves it there. The food is really excellent with an all-day menu and other menus for breakfast, lunch, and dinner that differ from day-to-day. They have over 200 activities there.

Roberta21

We did visit and it was lovely, but the person I’m assisting wasn’t able to go to assisted living. She needed a nursing home. The ground was lovely. The place itself was lovely, but she never got well enough to go to assisted living. The staff was very friendly and very nice.

Fran20

It is a good place. I think it came out as one of the five best facilities in the Tampa Bay area. Cleanliness is good.

Maureen19

It was very nice, they gave us lunch and gave us a little dessert to go home with. The rooms were very nice, but mom felt that it was a nursing home too, and she is not going to anything like that. They all have their own rooms, but when we walked in, there were residents sitting around and on their walkers. The apartments were very nice. There is a bedroom, closet space, a bathroom, a little dinette, anda lanai. Their food was very good, and the jar of key lime pie that they sent home was delicious. It was nice and clean. They answered any questions; they were very helpful. They have buses that can take you shopping if you want.

Susan103730250

My father has been in here since the 1st of February. He is in memory care, and I'm very impressed. He is sharing a room with a roommate, and it is too small for two people. The staff are very good, nice, sweet, and kind to him, and they take good care of him. Because he is in memory care, it is locked, but there is a nice area where he can go sit outside, walk around, and sit in the sun. It's very nice around the building. A couple times a month, he goes to the ballroom. They have musicians and singers come, and they dance, which he really likes. They have different activities that are good for people with dementia and Alzheimer's like exercising, and they get them involved socially. He is happy there. Everybody I talk to who works there seems happy and they enjoy working there. The food is probably a little bland, but appropriate. My father had not complained about it, and he seems OK with it.

Caring106802950

The main reason why we choose here for our mother is because my brother lives by there. The place seems very friendly. They have good accommodations. It seems clean and nice. The staff is very friendly, very welcoming, and seems to very helpful. She's just been there for two days, and so far it is a nice experience. She is in a duplex studio right now. It is very clean and roomy enough for her. It is nice, and we really like the balcony. They have several activities every day. They also have bus trips every day, and there is always something going on. She has not taken advantage of it yet, but once she gets acclimated there, I am sure she will. It has a pleasant atmosphere, and it is accommodating.

Lynn45

My husband has lived here since July of last year. It's very nice. The dining facilities are very much to his liking. He loves it. They have a very classy service. His room is nice. He is well taken care of. He goes to a lot of the social functions and has a wonderful time with the musicals. He has made friends with a lot of the VA people -- the older men. They have different organizations, and they go on trips. Their activity schedule is just tremendous, which are stimulating. He gets to talk a lot and share things. He is pretty happy with that. It was a good choice for us.

Jeena

The place that we liked best for my mom was here. The staff were polite people, experienced, and knowledgeable. It was a nice place, and I would recommend it. The rooms were very nice, adequate, and similar to all the other places that we saw. They were clean and quite sufficient. I saw the dining room, and it was very nice. The menu looked good, but I did not eat there. They had a whole wall full of activities -- trivia, day trips out to different places in the community, they had an animal show that day. Security of the place seemed fine, and it was exceptional or exactly what we needed.

Jody7

We choose here for my mother because of the quality of the staff, cleanliness, and general view of the residents. The facility is very nice. She has the largest room that they have. The food is excellent, and they have a selection. It is on a 20-acre compound so the neighborhood is irrelevant. It is in a wooded compound. She has a choice of 16 different activities a day. They have exercise classes, arts & crafts, entertainment, and education.

Caring99015150

I liked it, but when we got to the rooms, the bathrooms were not handicapped accessible because my dad is in a wheelchair. The staff was excellent. You name it, and they have it; they have pool, card games, and when we were there for the tour, in one common area, they were getting back massages. It was just beautiful. Some people there had dogs, and we saw dogs and the like. If their bathroom were handicapped accessible, that is where my father would have gone. I absolutely loved it there.

Caring90376750

I moved my sister here and she has only been there for a week. It seemed fine when we went there and the people were friendly. The rooms were adequate. I have seen their pool -- it was quite large -- and it seemed lovely.

Carolyn86217950

My brother is in assisted living. They actually take care of all his needs. He can't talk and he can't walk because of the stroke, and they really take good care of him. His room is on the third floor. It is small, but it's very comfortable. He has a bathroom, a nice big closet, and a little deck where he can go out. He also has an air conditioner to keep the room nice and cool. He has two regular chairs and bed in one room. He is a social person, but I think because he can't talk it holds him back, but I know that he goes to the events because I am in touch with the recreations supervisor there. She is very good. My brother is a veteran, they have 70 veterans that live in the community, and they take good care of their veterans. They have pictures posted on their wall. They have happy hours. They go out on day trips to the movies or the mall, and they are friendly people. The people tell me, including the staff, that they really like my brother. The facility is very clean. The staff is very friendly. He has a med tech that delivers his medication three or more times a day, and they seem they want to help him. He seems to be settling in there now.

Julio2

It is good but not that spacious. They’re well-appointed, not so much in the woods, but closer to traffic. You don’t hear the noise. It’s very quiet. The staff was very informative. I saw one apartment, but they have various choices. They have a meeting room for everybody, and they have exercises

Caring81934750

I liked it and it was a very clean and happy place. I didn’t have any of their food, but it looked good. The staff was very approachable. They had a pool and transportation to doctors' visits. It is convenient to doctor’s offices, and the hospital is just down the road.

Reeni

You can really tell that the facility had been doing business for a long time. They have an excellent dining room. They have a really nice pool in the middle. They have really good staff. There were very engaged. This facility might be too busy for Mom, but it's actually the facility that I thought one of the best that we saw.

Elizabeth32

They gave us a goodie basket to bring home. I think they're excellent. I checked the rooms, but I did not like the way it was setup. It was a one narrow room with bedroom to the side and I did not like that.

Sharon32

My attorney recommended here for my aunt. This place has a nice atmosphere and I could not have probably found a more suitable environment for her. It also has everything that my aunt needs. I actually just got her there about a month ago. The location is convenient because it is close to the family and it is also very affordable. My aunt has a nice private delux suite with a small kitchen. She is in their independent living side but she receives assistance with her medication. The staff is really good. They're very friendly and very social. They're always saying hello and always ready to help. I have no problems with them. I absolutely recommend this place to others.