Peninsula Care And Rehabilitation Center

This facility is not what they try to make it to be the nurse's and CNA's take a long time to answer the call lights many times they ignore the paients and they la k in paient care the food here is horrible in taste and the vegetables and potatoes are often under cooked and the meat is so tough it's like chewing leather I wouldn't recommend this place to anyone

My stepmom was visiting from New York. While she was here she broker her hip and went to Peninsula care and Rehab. Everyone was so nice to her. The rehab team was so amazing I watched her get stronger everyday. They did such a good job she was able to go home 3 weeks later! The nurses and Cnas were amazing. ON her last day there even though she was excited to go home she was sad that she had to say goodbye to so many nurses, cnas, rehab and administration staff that she cried. She is so greatful to all the staff there. She is home now and doing great and plans to visit Peninsula care when she comes back for a visit so she can see all the great staff that took such good care of her!

This is an excellent rehab facility where I received the very best care during my recent month long stay, recuperating from major hip surgery. I cannot say enough about the dedicated physical therapy department, all of whom were so encouraging and worked with me daily through the entire rehab process. As a team, they are exceptional and work well together to provide the very best care in a professional and welcoming environment. The medical staff, especially the nurses and CNA's, were responsive and available to me 24 hours daily, reassuring me and always taking time to make sure I was as comfortable as possible during my stay. The hospital chaplain visited with me and was available to address any concerns as well as provide me with much appreciated spiritual support . I give this facility the highest possible recommendation, for short term and long term care, as I did meet many permanent residents who were well cared for and quite satisfied with their quality of life here.

I was a bit disappointed with the care of the nursing staff at this facility where my mom did her rehabilitation. When she needed assistance it took a long while for a CNA or Nurse to come and when I was visiting her and would ask them on her behalf at the Nurses station. I would often times get well the Nurse or CNA is on break and they didn't seem to really care about helping patients. The facility needs some sprucing up outside and trees and plants could use some care. Now the Physical Therapist were a different story.....they were attentive and professional.

My significant other received excellant and caring treatment.he was difficult at times but they were still caring.social worker cathy was excellant.also pastor mike.he gave him extra attention and comfort to him and.me.they even called and sent a card when he passed at hospice.i highly recommend this place

They did not send my father to the hospital when they should have after they initially called to say they thought he might be in renal failure and then four hours later they told me he was "ok"... Only when I showed up the next day unannounced from over 1,000 miles away did they decide that, coincidentally, the same exact symptoms had reappeared and he now had to go to the ER immediately. The hospital found signs that the staff hadn't been changing his diapers often enough. He was in the hospital for a week and I did not let him return to Peninsula. They also misplaced all of his personal belongings and it took three more visits from me for most of his belongings to anonymously reappear. No one told me who had found them or where. Even his checkbooks weren't logged correctly and it took three days for someone to even think of checking the safe. We never got back two bags of clothes. I found the place smelled of urine from the minute you stepped in the door. I never would have allowed my father to ho there for rehab had I been able to personally tour the facility first. Would not recommend at all.

I cannot say enough good things about Peninsula. They really truly care for all the residents. They treat every one of them with dignity. They really do the best that they can; they’re just wonderful. I would absolutely recommend them. I haven’t seen anything dirty. One of the residents dropped a spoon on the floor; they picked it up, took it in the back, and brought back a clean spoon. The floors are clean; they’re no smell in the bathrooms. Even the puree food is not awful, and the residents have their choice, they could have a hamburger or a grilled cheese. They can have whatever they want; they just have to request it anytime.

I really had a pretty bad experience at Peninsula Care. I made a complaint to them since it was almost like my husband was a prisoner at the place. They moved him to another room and they told us someone had just moved out of the room. They had been treating this room for some very serious wound infection and since housekeeping wouldn’t be back until Monday then that wouldn’t be clean until then so he couldn't use the bed. When my husband had to use the bathroom, I saw a housekeeper and told them that the bathroom needs to be clean so that my husband can use it. She went in, came out, and said there’s nothing wrong with the bathroom. There were dried urine spots on the toilet seat, a dirty towel hanging across the bar, a waste basket not emptied and it took the fourth person coming into that room before they actually improved it. I had spoken to one of the administrators who was on our side and the nurse that I had talked to in the beginning about the bathroom problem. When I talked to the main administrator, she acknowledged that there were some problems there and that she could understand my frustrations. She added that they were certainly going to work on them and they did. Something like that shouldn’t have to happen before they work on it. They did change a number of things and he was there for almost a month. There were some positive changes and the therapy department was good.