Accordius Health at Salisbury

Evelyn

I had seen Accordius Health at Salisbury. I wouldn't put my dog over there. It was terrible. The living spaces weren't clean. Every room smelled like pee. It was very outdated. It doesn't look like they try to keep it up and make it look good. After I had seen the room and smelled it, I wasn't interested in anything else. The staff who guided me was nice though. They need to improve their cleanliness. It's sad that that place right there is exactly what made me decide to stop even looking.

jessicaRiddle

My mother-in-law was a resident here. It was definitely not by choice, but very last measures! The staff wouldn't help feed my mother-in-law when she needed help eating. They sat her food beside her bed and stated "she refused" when she was unable to eat by herself. I stayed to help her eat one day at lunch time. I asked the staff as soon as I got there if her lunch plate was already in her room. They said not yet, they was passing them out. (This was at 12:30) I waited until 2pm and no lunch plate was brought to her. When I asked the staff where her plate was, they stated she refused to eat. I asked them how she refused when I was in the room the entire time and nothing was even brought in her room! Knowing she has trouble eating they had the kitchen give her a PB sandwich. The staff is extremally rude. The only one's who seem to like their jobs was the one's who was from the temp. agency and didn't even work there. I contacted the director who stated "I'm too busy to talk". The place smells terrible as soon as you walk in. I had to put air fresheners in my mother-in-laws room. The paint is peeling, and the white floors appears to be black. The furniture that they provide is broken. No one seems to care about the resident's or even the family's here. My mother-in-law asked several times to get up for activates, and not once did someone help her out of bed. For the six months she was there, she was gotten out of bed once...and that was for a doctors appointment.

Advisorforeldercare

My friend was at this nursing home and was so neglected he got head lice. and he smelled bad. I am sorry for the elderly ,there is no one who speaks or does anything in their behalf to change it. Where are the State inspectors?

dmbaxter

My grandfather came to this facility in May 2007 and stayed through January of 2012. This was not our first choice of a nursing home for him, it became our last option after the other 2 facilities had no availablity. The nursing home advertised to have a great rehabilitation program, full staff, lots of room for paitents, and included things like doing residents laundry and keeping hygiene up. The first year he stayed he had no physical therapy. They did not even have a physical therapist hired at the time, and this was important for my grandfather because he was a stroke paitent and the first year was crucial. His clothes were being stolen, they neglected to bathe him regularly, and didn't change him as he should have been. We had came in many times and witnessed him lasying in his own mess. We filed complaints, so he was moved to another hall. The hall he finished his stay at brought more promising results. The nurses were great to him, they took him outside for fresh air, he was always clean and he started therapy in later 2008. His clothes were still being stolen though, after they taken to be washed. We were able to bring my grandpa home this year, he is wheelchair bound but is able to do somethings on his own. The only other problem with this place was with the person who collects payments from Medicare. Brian Center called us in 2010 and said they had been overpaid by a little over three thousand dollars and asked us what we should do with the money? We told them to purchase him another tv for his room, pay for cremation in case of death and use the rest for new clothes and to keep the rest for his snack money and to pay for his haircuts and cable every month. We never seen anything from that money, no new tv, no proof of cremation, no clothes and no extra in his pocket.

Kitty2

My family member was treated well and recieved good care at the Brian Center. The staff was friendly and seemed to care a great deal about the patients there. The medical attention that is recieved is alsome. The staff is very friendly and always there to help. They are always willing to listen to worries and answer questions that you might have.The building was always clean and well taken care of. Lots of daylight and plants. There are activites and socializing for the patients too. I would highly recommend the Brian Center to anyone that is searching for a Nursing home or assisted living for their loved one.