The Carillon

Karen

Our experience having our father at The Carillon has been great. They have a lot of activities. They do bingo three days a week and it is staffed 24 hours a day at the front desk. They are very responsive and very personable. You can tell they put the residents as a priority. My father is in a one-bedroom unit with a kitchen, a living room, a bathroom, and a walk-in shower. So, it's roomy and just enough. They have different floor plans, but they are all the same price. There is no meal service, so it's all independent as far as cooking. If you choose to do Internet or cable, it's added to your bill through the property. You don't have to put it in your own name and go through all that, which is nice. All utilities are included, so nothing's in your name there. There is no laundry in each unit, but there is a central laundry room. On the second floor, there are elevators. The doors are locked from the outside at a certain time. So, you have to have a key fob to get in and out and visitors sign in and out at the front desk. They have someone who comes in and plays piano twice a week in the great room. Some different providers, like Humana or something like that, come in now and then and do either bingo with prizes or other things. They also have an exercise class by an outside provider twice a week that's included and there's no extra charge for any of that. The only thing that there's an extra charge for is if you take their van on an outing. They have outings to sign up for and you pay if you go on those.

Keith

The price at The Carillon was good, but the rooms were just small and they did not have much in terms of amenities. They did not have physical therapy, which is what I needed. The staff were all very pleasant and very professional though. The building was newer and so it's well-maintained.

Blaine

We went to The Carillon. I like it. For the places in a similar price range, they seemed to have the most community-centered activities and sort of engagement between the staff and residents, so I was impressed with that. They also had the shortest waiting list of any that we have so far. The location for my mom wasn't ideal, but she has put in an application there for the waitlist. That's the one I'm most excited about, and she's very excited about that one, too, but our budget is not there yet. They have dishwashers, sinks, refrigerators, and stoves in the rooms. They did not have a laundry hookup in their rooms, but every floor has a laundry onsite facility. They seem to have a lot of programs. Their staff is really friendly. Their application process seemed pretty simple. They were able to show us an empty unit, and that unit seemed to meet the requirements and expectations that were advertised on the website. The staff who toured me around was very polite and personable. She was patient when my mom took time, to get around because of some mobility issues. She was very patient with her when she needed to take breaks during the tour. She was very accommodating. Because it's independent, it doesn't have any meal service, although they do have not a cafeteria, but sort of a lobby with tables where you can have events. Community organizations will come like Senior Resources of Guilford and host events and things like that. There's a space, but they do not provide meal service. It's not a full assisted living, and so there are some things that they could be doing more. I think it's a good place if you're looking for something a little more than other local independent living, but you're not quite ready for assisted living, and especially their price point, it seems like they have things set up so that people can stay there and stay independent as long as possible. They have a company that you can contract with to do simple household chores or have them walk your dog or whatever. They are contracted with them as a facility that offers some of those supplementary services on an as-needed basis, which is something closer to an assisted living model than an independent living model.

Selenadoll

I would’ve wanted to know that the facility does not have a generator so if the power happens to go out the way it has today the residents are very cold, they are elderly, and some are on oxygen or other devices that need electricity for them to survive. This is the second time within a couple of years that this has happened. We’ve been asking for a generator for our loved ones there. We have not gotten feedback or generator generator.

Cynthia

The apartment at The Carillon was small, but for one person, I think it would be fine. They have a lot of activities like cards and trips to Walmart or Food Lion. They don't provide three meals a day, but there's a small kitchen in each apartment where you can cook for yourself. They have special events where they feed the residents and there are outings to restaurants too. The interaction between the residents and the staff seemed very special and very personal.

CharlotteLTDOK

I visited The Carillon. The staff was great, answered my questions, and did not act like they were upset that I came in without an appointment. The rooms were great. They had individual apartments that were small. I'd have to get rid of a lot of stuff before I could down-size to that. They had a fitness center, exercise classes, and all kinds of crafts. Everybody seemed to have a good time and enjoyed living there. However, there was not a lot of storage.