Spring Arbor of Greensboro

WayOut

For an assisted living facility this place has far too many deaths! 15 since June, 2016. 4 in the last week. Grossly understaffed. Something is definitely wrong here!

Sandy203141

Spring Arbor of Greensboro had a really nice and open 1-bedroom. They're all on one level which was a plus. It's newer, has high ceilings, and a lot of nice features. The people in the office were very nice. It didn't feel as warm, and they had plastic tablecloths on the tables. It didn't have a warmth to it.

Stephanie26

We placed our client in Spring Arbor. My daughter went with me. She has actually worked in a continuing care community and she knew more questions to ask. She liked the facility doctor, the unit, and the fact that all the staff were actively working. They had a good ratio too. Its family owned as opposed to a business sort of thing. It’s all in one community, but it depends on what your desires are for end of life care. They won’t take someone who is extremely aggressive. Spring Arbor had a really good memory care unit. It’s more home-like looking. When we first took her to Spring Arbors, she thought she was in a resort. There were a lot of things that were really impressive about Spring Arbors. They have a little café place, a library, and more community rooms of varying sizes. If the resident doesn’t want to be in their room in a shared room, there’s a place outside in the hall that they can sit and read if they want to. If they don't have a phone in their room, there is place they can sit and make a phone call outside of their room. Personally, one more thing that strikes me is I like the molding going down on the side of the hall. They had actually used something like trim work. It’s still smooth to the touch, but more rigid and easier to hang on to. I can use it for assistance to move down the hall. They’re just very thoughtful in a lot of things that they have done. They had nice outdoor areas too.

Caring82672950

Spring Arbor was wonderful. It was a lovely facility. Our minister's mom was there. However, it was assisted living, and once I found out it was assisted living, I didn't eat and I didn't stay there. Anybody who could afford to be there, it was definitely the place. They had the same activities like bridge, bingo, and exercise. They had outings.

Sandra43

Spring Arbor is a fantastic and beautiful place. It’s a fairly new place and the rooms had good carpets and cabinets with nickel handles. They had good programs for the people there. They had music programs and dinner dances. The lady who worked with us at great length visited me at home a couple of times.

Caring77212250

My mother-in-law is at Spring Arbor of Greensboro for three months now. She loves the place and I like it there too. The facility is new, just about two years old, and it's really clean. The rooms are spacious. The staff is really friendly. Mom does activities there like she loves painting and they also did some cooking over Christmas. They take them anywhere they want to go like to their appointments and to stores that they want to go.

Scott5

My mother was a resident of Spring Arbor for a brief period of time. The front-line caregivers (CNA's) are wonderful. They clearly love these residents and do what they can to make these difficult situations better whenever possible. The facility is beautiful and clean. When Spring Arbor accepted my mom, they were taking patients that were Medicaid but when they filled their beds they stopped taking Medicaid patients. When this happened they started looking for reasons to have the Medicaid patients transferred to other facilities so they could replace those patients with private pay patients (more money). The administrator is only interested in the bottom line. This is what happened to my mother. They created a flimsy excuse to have her transferred to an inpatient unit to have her medications adjusted, then refused to take her back despite the fact that the staff and social workers at the inpatient facilty said she was fine and back to baseline. I feel like it was a conspiracy from the administrator and the nurse that was charged with making that decision, whether or not my mom could go back. On multiple occasions I witnessed other residents whose behavior was MUCH WORSE than my moms, but they were private pay as far as I can tell. I wish I had known this was how they were going to operate BEFORE I had my mom moved there. They don't treat these people as if they were patients that need healthcare, they treat them like they are a commodity and their main concern at the end of the day is money.

Larry11

I chose Spring Arbor because of its value, location, and it's brand new. It was fresh and clean, everybody was congenial, and everything about the place was positive in terms of meeting the needs of my parents. They're moving in on Monday, and they're happy because they'd be together.