Schervier Rehabilitation and Nursing Center Riverdale, NY

Offers Nursing Homes and Memory Care

20 Reviews
2975 Independence Avenue, Riverdale, NY 10463
Call (800) 385-2527
Schervier Rehabilitation and Nursing Center (800) 385-2527

Reviews of Schervier Rehabilitation and Nursing Center

20 Reviews Write a review
Food
(11 Reviews)
Staff
(11 Reviews)
Facility
(12 Reviews)
Activities
(10 Reviews)
Value
(10 Reviews)

Nursing Home Reviews for Schervier Rehabilitation and Nursing Center

December 16, 2019

By Greenfeather

I am a friend or relative of a current/past resident

Because this is no longer a 3,4 or 5-star facility. They are understaffed on the floors with long term patients. I have spoken to several other family members of patients who are living in this facility..they are in agreement with me as well. Schervier Rehab & Nursing Center is UNDERSTAFFED. They have 3 aids covering 40 patients. The aids are overworked & can not give proper care to the patients.. I'm not criticizing the hard work concerning the nurse's aides. But, I am criticizing the owners & administration for not hiring & given the proper care to their long term patients. This is only a brief comment on what else I and my family have experienced at this facility. I would like to to add that my 99 yr old mother has been in this facility a little over 2 months & the conditions are just getting worse. If your planning on using this facility make sure ur constantly on top.... watching & advocating for your loved one.

December 12, 2019

By Leslie McCoy

I visited this facility

I recently visited a client. To be honest I had never heard of Schervier Nursing Center. To my amazement I found it to be clean, loving and caring as confirmed by my client. The staff was respectful and courteous. I learned not only was it extremely clean, but the food served to the residents were delicious as well as fulling. The other residents appeared to be content and happy as well. I find Schervier to be a hidden gem. I would whole-heatedly recommended this Center.

November 05, 2019

By Sticker

I am a friend or relative of a current/past resident

I am very pleased with the care they give my Mother there.They feed her and keep her looking clean and neat.Also her room is very always clean. Staff is friendly. Thank you very much, TM

September 23, 2019

By Cardiac Kids

I am a friend or relative of a current/past resident

What a mess.. There is NO COMMUNICATUION with any of the staff. Each staff member works for themselves and is out sourced. There are no personal relationships formed and it feels like everyone is there for a pay check.. When you ask a question.. They push you to go ask a different dept.. they won't ask.. you or the patient must ask.. STAY AWAY

May 26, 2019

By Advocate4Srs

I am a friend or relative of a current/past resident

This place is terrible for two distinct reasons: 1) Below average staffing which leaves residents (customers) waiting and frustrated. Schervier touts their Medicare.gov overall rating with a high number of stars but on the same Medicare.gov website for STAFFING they are BELOW average. This, patients are not treated as well as they should be. 2) On two specific occasions when visiting, aides were nasty to my relative. Overworked? Don't know but still nasty. I also heard aides speak with each other in a nice, kind tone. I wonder why they don' use that same kindness and tone with patients! I also have a friend whose mom was there and she told me she also had a similar experience. She also said admin was incompetent and rude. I was also spoken to rudely by admin business office and admissions. Unbelievable.

April 15, 2018

By Jadevirgo

I am a friend or relative of a current/past resident

First, this place is supposed to be rated 5-star according to cms.gov . . . a federal agency, for whatever that's worth. I was contacted on a Friday that there was a bed available for my mother who needed to go there for rehab therapy before being able to go home. They transferred her on Monday. Thankfully, my brother and sister-in-law met her there, because the room was dirty and she was put in the bed with the same sheet from the transport stretcher. The stained pillow on the chair had butt imprints, and the room smelled like poop. My brother immediately took pictures and contacted the administrator, and I contacted the Admissions Director and the hospital Social Worker. They changed her room and made sure it was cleaned and ready to receive a new patient. While this place has the potential to be ok, unfortunately, the nurse's or aides are either overworked, are plain lazy or just chose the wrong profession. It's been a few weeks, and we have met 3-4 decent employees (nurses, aides, physical therapist). However, the other 20+ aides on my mother's floor are rude, lazy and should not be working in a rehab facility with individuals requiring assistance. Bottomline, if you're considering Schervier, make sure you're ready to be very involved to ensure your loved one is treated like a human being and shown the respect deserved. If not, the majority make the patients feel like they're imposing and should not be asking for assistance. If they can't move, even if they ring a bell, they may not be tended to for 20-30 minutes. When someone comes, they come with an attitude. You'll find a bunch of individuals in wheelchairs in the front of the nurses station at any time of the day, except when there are progress meetings going on which involve the "heads" of various departments. I could go on but I will provide a full, detailed review the adminstrator and to the CMS.

February 27, 2018

By SWK123

I am a friend or relative of a current/past resident

Despite staff being friendly, care and competence is sub par. My brother was admitted here after a two week hospital stay. Admittedly his health was still very poor and because he was considered a fall risk in the hospital he had not been out of bed for over 2 weeks. They considered him uncooperative because he wouldn’t eat and wouldn’t participate in rehab. A social worker never contacted me to discuss his goals and I know this to be protocol in rehab facilities. In fact he had pneumonia, and tested positive for the flu when they noticed he was barely breathing and called 911. Unfortunately they failed to secure his wallet, his phone and his house keys...even after a week later and numerous phone calls they failed to locate these very important items. He never recovered and died last week...I would have thought they would have called by now. I would never recommend this facility!

January 02, 2017

By LaMJoy

I am a friend or relative of a current/past resident

I was the relative of a resident who was at this facility for almost three years . While here, my loved one did everything for herself except administer her own medication. She was even asked by staff members to assist with attending to other patients. The facility did not welcome the idea of making the rooms more comfortable for my love one. In fact, they often complained about having too much in the room. Some of the staff members, at times,were disrespectful toward my love one and had to be reminded that my love one was a patient, not a staff member. They even called the police on my 78 year old love one stating my love one was a threat to the home, because my love one argued about wanting to go home. This resulted in my love one being taken to North Central Bronx Psychiatric Hospital, and the hospital found my love one to be fine. My love one went home,and fell ill immediately after leaving. While my love one was hospitalized, my family tried to get my love one back into Schervier, since my love one was used to and had friends there, and the Social Worker, Ms. Wadie, told the hospital Doctor not to accept my love one, because my love one was not suitable to be there.

July 21, 2016

By A Fellow Reviewer288722

I am a friend or relative of a resident

M loved one is in Schervier Nursing Care Center. We chose it because they are very Catholic, friendly, helpful, and respectful to the patients as well as the families. During the week, they have games, social Sundays that he enjoys going to, and services every day. There's a monthly calendar with different activities.

July 31, 2015

By Leslie47

I am a friend or relative of a resident

Schervier is clean and nice, and I felt it is safe. The people are nice, and the grounds were pretty. The staff is lovely, caring, and very good. She plays bingo and reads.

June 29, 2015

By Norah2

I visited this facility

I found a Catholic place called Schervier Nursing Care Center. They take very good care of my mom. The staff is great. They're very kind and generous with their time. My mom is happy there. They are very liberal with visiting hours. Also, any time I have any questions about anything, they answer me right away. I think the staff is very well-suited to the job that they do. My mom's room is lovely. They would invite you to bring items to make them feel more at home. They have a lot of activities. Weekly they have someone come in, and they'll have singing. There is a lady there who always does arts and crafts or bingo and things like that. They also have sing-a-longs. My mom is in the right place.

February 25, 2015

By Jovanne

I am a friend or relative of a resident

She moved in Schervier Nursing Care Center about two weeks ago, and so far it is OK. The process was just simply registering her in and filling out the paper work. They had a room available, so it was pretty easy. Her room is kind of spacious, and it's about medium sized. She can put her couch and her little things she wants in there. They have bingo and arts and crafts. The place is secure. They have two security officers that I have seen, and you have to sign in. The dining area setup is like a typical family style eating. I liked that she was happy and she likes the way her room was. There was a nice atmosphere.
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Memory Care Reviews for Schervier Rehabilitation and Nursing Center

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Services and Amenities of Schervier Rehabilitation and Nursing Center

Features

  • Garden And Patio
  • Resident Parking
  • Security Gate
  • Spa

Guest services

  • Guests At Mealtime

Languages

  • English
  • Spanish

Medicare

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 335015
  • Ownership Type: For Profit Corporation
  • Date Certified: 10/01/2020

General

  • Resident Capacity: 366
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About Schervier Rehabilitation and Nursing Center

Schervier Rehabilitation and Nursing Center is a senior living provider in Riverdale, New York that offers residents Nursing Homes and Memory Care. Contact Schervier Rehabilitation and Nursing Center for more details on services and rates.

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