Orchard Park

Nancy75927150

We did see the Orchard Park Retirement Community. It's too small a facility, too confined. The rooms were very small, almost like a miniature hospital room. They didn't want you spending a lot of time in there. They wanted you out participating. They had a big TV room, lots of lovely chairs and then they had all kinds of chairs where you ate. It had a nice, enclosed patio. It was a nice place but it was just a little too compact for us to put mom in. The staff was very nice, very lovely. Everybody was very friendly. The staffing was wonderful and the facility was pretty nice. The room that they have everything in is also the dining room. The dining room, the game room, the TV room, it's all one great big room. They do have sections of it. It's all open but they haven't sectioned off the way they put the couches and the tables.

redslinky

My Aunt an Uncle live there. My aunt recently died there. The care was wonderful. They are so attentive and loving. Now my uncle is there and he said the owner, Virgil, even swept the snow of his car. I would give them the 5th star if they would have the front door handicap as it is hard to hold it open with a walker.

nkjen40

I have to say that I was not at all pleased with the staff. In fact, I had to move a relative from this location of Orchard Park due to staffing issues. One I found that the employees are not regularly drug tested on actually had an arrest record and was recently charged on drug violations. I also heard obscene language in the facility hallways. I was not impressed, needless to say we had moved on.

Nana'sotter

Orchard Gardens, where she ended up (my grandmother) was very recently opened at the time of her moving in and was filling up fast. Our first battle was simply finding someone/somewhere that would take her with medicare and insurance and income limitations. Our family is middle income and with my grandfather having worked right up to the time of his death, there just wasn't a lot of disposable money between all of us to direct her way to make up for his missing income. Anyway, we found Orchard Gardens and were able to get through the application and admission process pretty quickly as these things go. The administration diid as much as they could to prepare us and her for what to expect given that we didn't have any experience with these types of facilities & situations. The building essentially has one and two bedroom small apartments withthe levels of assistence varying gereatly on the needs of the individual. Everything was always very clean, cable and telephone, utilities very reasonable. the food was good from what she said but she also had her own small kitchenette for when we were there. The activities were a godsend. It was quickly apparent that a lot of seniors are back to square-one with friendships and time filling activities after recently loosing a spouse so activities like BINGO, bible study, book clubs, crafts, game nights, church, shopping and other field-trips were an easy way for her to navigate waters she had not needed to for 50+ years. The health care from cna's, nurses, and other para-professionals was great and they were timely in alerting family and doctors of anything that needed to be addressed. The medication dispensing is done the way most do with a room and residents coming down unless there are reasons they need to be delivered. She was diabetic and those considerations for meds and diet were pretty simple to be handled. The only real issue that came up during her stay there was a theft situation, which after talking to others who have family in similar places is unfortunately, fairly commonplace, but was immediately addressed my administration. It was a nice place for care, privacy, care, and for her to not feel like she had lost all of her independence. She still had her own furniture, belongings, apartment, and evfen a lock on the door which was very important to her. We lost her a little over a year ago and are so very grateful for the memories that we have with her there. A last Christmas, birthday ... those sorts of things. They made her passing easier to handle instead of rushing her things out and implying harsh deadlines and fees. The other lesson we learned is that if your loved one lives in an assisted living facility and has to be hospitalized for any length of time, it is easy to loose your spot so having clear communication between administration and doctors and family is impearative. Hope this is helpful.