Cedarhurst of St. Charles
1800 First Capitol Drive, St. Charles, MO 63301
4.2
(17 reviews)
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Reviews of Cedarhurst of St. Charles in St. Charles, Missouri
4.2
(17 reviews)
Facility
4.4
Staff
4.4
Food
4.7
Activities
4.7
Value
3.8
John and Doris
5
|
April 8, 2024
My wife and I have experienced two other assisted living facilities over the past year. She has spent six months here at Cedarhurst and I have spent three; we are returning to our home this weekend. We recommend Cedarhurst highly. The amenities are nice, and the food is generally good, but the real strength of Cedarhurst is the community that you become part of. The staff is caring and competent; this is what sets Cedarhurst apart from other facilities in the area. Every staff member with whom we have interacted has been highly supportive and helpful. We are glad to be going home since we have recovered from the injuries that landed us here, but we will miss the friendships that we have made among the staff and residents..
Provider Response
Kayla
4
|
April 26, 2023
I went to Cedarhurst of St. Charles for my parents. I liked it a lot. They were very accommodating to me. It just didn't work out for the situation. I thought the place was very clean. However, they had elevators, which my mother would not have liked. That was one thing that made her nervous when we went to visit it. We tried the food, and it was very good. My mother was very nervous that day, so they accommodated us by putting us in a separate room. She didn't want to eat in the dining area. They moved people out of a room, so that she could eat there, which I thought was very nice. She has a little bit of anxiety, and she worked through some of it. They accommodated her, and I thought that was very nice. It appeared that they had a lot of things. The rooms were very nice. The facilities smelled really clean. There was a janitor cleaning the whole time when we were there. It was very clean.
Provider Response
Janet
3
|
May 28, 2022
We chose Cedarhurst of St. Charles for our mom because it's close to home for all of us, and we thought it was a nice place and has everything that she would need. She's in their assisted living. One of our concerns is their pendants. We pushed the pendant and it was over 45 minutes before they came to check on my mom. That happened more than once too. She also takes blood thinner and they didn't give it to her. When we asked about it, they said she's not supposed to be on that and I said she is. That was Monday, and on Tuesday last week, we had the same problem. I had to go in and talk to them and they said that they had given it to her. I asked if we could see a computer printout of that because the staff was looking at it and she said, "Oh, no. I can't do that." Instead of saying sorry, they denied what happened. They need to have better communication between the nursing staff and the director of nursing. I don't know if they have a DON or not. They told me they did when we got there for our meeting. I don't know whether she was there or she was just appointed that morning. The chef just quit, and my mom said they've been having hot dogs a lot. I think the facility is only 6 years old so they're all kept up nicely and all. I'm just kind of wondering if their nurses are outsourced. I don't know if they were actually hired by the facility or not. They have a salon but I know the lady there doesn't do seniors' hair very well. I have to take my mom out to have hers done. Some people might like the way she does theirs. The physical therapists are excellent though but I think they are not hired by Cedarhurst.
Provider Response
Megan
4
|
April 28, 2022
I went to Cedarhurst of St. Charles. We had a very good experience. The tour guide was friendly and upbeat. It took a while for the tour guide to get to us; we waited for a little bit. Other than that, it was actually my mom's favorite place out of all the ones that we toured. My mom really likes the wide open hallways and large entry room. One of the recreation rooms didn't smell very great, but that might have just been because of something that happened that day. Other than that, it was a good experience. They had a kitchen space. If my mom wanted to bake cookies or something, she could use that kitchen space.
Provider Response
Chrissy
5
|
March 11, 2022
When my father is ready, he will move into Cedarhurst of St. Charles. It's assisted living and memory care combined. It was very warm and friendly, and there were lots of activities for them to participate in if they wanted to. It didn't feel like some of the assisted living places I've been to in the past. It felt more like home. The staff members were all super friendly and very accommodating. I couldn't ask for a better group of people. The food looked very good. They had all kinds of snacks available. They had different stations on every floor where they could have snacks, watch TV, or play games. It's a wonderful facility. The dining area was very welcoming. It felt kind of like a restaurant-type atmosphere where they had tables of four or you could put them together for a larger group if you wanted. They offer a menu and ala carte. The rooms were very nice. We looked at studio, one-bedroom, and two-bedroom and they were all very well kept, up-to-date, and had a homey atmosphere to them. They have a salon, laundry facilities on each floor, and a physical therapy section. They offer transportation to doctors' visits or other places in town. They also have the option that you can have your own car if you're able to drive, so you can come and go as you please. They have security that locks the gate but you can still come and go or have visitors after those hours. They just have to be buzzed in. They have an activity schedule there each day and each week, different things and different outings. Upkeep and maintenance were excellent. It's very neat and clean. Everything was working well. It was great. After I went to Cedarhurst, I had such a warm, welcoming feeling and a feeling that it was where my dad would thrive best.
Provider Response
Linda
4
|
January 16, 2022
We visited both of Cedarhurst of St. Charles' assisted living and memory care, but my dad would have been in memory care, and we didn't care for that situation. The tour was fine; the tour experience with both levels was excellent. That place is probably better in the assisted living area, we just weren't as crazy about the memory care. The room was tiny, and he would have had to have been outside of his room all the time. That area was nice, but we weren't as crazy about the food in the cafeteria area. The dining room area for memory care was like a school cafeteria and wasn't homey. The facility itself looked a little bit older, but it was very nice. Their apartments had the same type of arrangement as the other place, you bring your own furniture. The staff we met there were great, they were fine. They had a gym and a salon, and the place looked very clean.
Provider Response
Dona
5
|
January 14, 2022
Cedarhurst of St. Charles is a very nice facility, it was probably just a larger facility than we were looking for. They offered a lot of amenities since they were a larger community, and it just seemed like a very nice place. We could see people out there socializing, which was nice to see. It was just kind of a larger facility than what we were probably looking for. The staff we met with was very professional. Due to their size, they had a large number of common areas, which would be very nice. Obviously, right now this time of the year, it's not a very nice time with all the COVID things going on. They have a very nice selection of meeting areas where the residents could get together, or even the families could get together that were visiting; that was very nice.
Provider Response
Greg
4
|
December 4, 2021
The thing I liked the most about Cedarhurst of St. Charles was the room that we could have gotten for my mom. It had a sink and cabinets in it, and also a microwave, and two little refrigerators she could have used. That was the upside of it, but it was about $700 more expensive for her level of care, which is the memory care. However, another upside about that is it would never have changed. It would have stayed at that rate, and it could only change depending on how much care she needed. The guy who showed me around was real nice and super friendly. The place was nice, clean, and open. They had a large place that she could actually walk around in where it's just all contained in one area, so she wouldn't get lost.
Provider Response
Maria
5
|
August 21, 2021
My dad was in Cedarhurst of St. Charles before. It's assisted living and they had a memory care unit. It was really hard on him due to COVID. I would absolutely recommend them. I loved the people there, they were very caring, and compassionate. The only complaint I have was they did not have much to offer him as far as activities. I think in the whole place they only had three men there, everybody else were women, and it seemed like they were much older than my dad. They only had bingo and crafts.
Provider Response
Diane
4
|
July 12, 2021
I went to Cedarhurst of St. Charles. It was beautiful, gorgeous, but kind of empty. They don't have enough residents now, I guess, and it's expensive. The staff was helpful, friendly, and accommodating because I didn't have an appointment. I just walked in and they were happy to give me the information I needed in the amount of time I had. The dining area was clean, light, and airy, and there were lots of windows. It was just out of our budget.
Provider Response
N.H.
2
|
June 21, 2021
I didn't like that Cedarhurst of St. Charles was three stories tall. The parking was also somewhat sparse, and they didn't have a lot of long staircases on the main floor. It had big wide open spaces but then you had to use an elevator to get up to the second floor. Then their rooms only had a toilet in them and no shower. They only had a community shower where you had to lock the door, but she had to have somebody in there with her, and I didn't like that fact at all. When I walked in the door, it didn't have the warm feeling that I was looking for. Gut feelings are sometimes good and sometimes bad, and my daughter said the same thing after we were finished. It's not that the presentation was bad, and maybe it was just because it was a rainy day, but I just didn't get the warmer feeling that I've had with the other two or three facilities we looked at. The person who gave me the tour talked about having a real topnotch chef and all this, but really didn't get into what activities they have for the residents and how they really dealt with them. The facility is next to a strip mall shop, and there was no big courtyard for them to get in. They were a little less expensive, until you go into a single room, then the price goes up and went over our budget.
Provider Response
Susie
3
|
January 27, 2021
I'm not really happy with Cedarhurst. I was not told they had an active COVID case. And when I got there, the director said, "Oh yeah, it's not a big deal, we had everybody tested. We don't think it's a problem." I have cancer, and when I called back they had multiple, multiple cases, and was ongoing, not only Cedarhurst, but also the director and everybody else. And basically, I exposed myself to COVID by going. So it would have been really nice for her to say, "We have an active case right now, you might wanna reconsider coming to see us. Let us give you a virtual tour." I didn't see the food, and didn't even see a menu. The facility looked good, but the halls were very dark. They have no windows. The room had a mini-fridge.
Provider Response
GA
5
|
April 7, 2020
Cedarhurst of St. Charles was beautiful, and they had very caring staff. It's a very wonderful option. The rooms were very spacious and very beautiful.
Provider Response
KJ
5
|
March 16, 2020
Cedarhurst of St. Charles was a good community and the tour was wonderful. The staff was very informative, they took me around and the place was very clean. It looks like a home more and the apartment did not feel like a nursing home, we really liked it. Our concern was about the memory part. Although I like it because it was very clean and I know it has to be locked down and it was good, there weren't a lot of rooms for the residents to do anything beyond that closed wall. They have the common areas but it was more geared towards the institutional stuff. The staff who accommodated me were wonderful, they showed me both the studio and the apartment type rooms. We have a husband and wife who needs assisted living and the other one needs memory care, and we wanted to know if they can be together.
Provider Response
Rose
5
|
February 7, 2020
I toured Cedarhurst of St. Charles. It was very nice, it was relatively new, it was very clean, the person that gave the tour was very friendly and very thorough, and we liked everything about it. That would have been my second choice. The room that he would have been in was in the memory care. It was a locked unit, it was in a corner, and it wasn't as nice as the other place. It's one of the places I would recommend.
Provider Response
Kathleen
5
|
April 19, 2019
My mom is happy at Cedarhurst of St. Charles. The community is really caring and she has a lot of activities and things to do. She feels really comfortable and safe there. The staff brings medications, sometimes tidies up Mom's room and changes her linens, and reminds her of activities. She plays dominoes, wheelchair volleyball, Bingo, and they have a poetry club, movies and happy hour. The rooms are all kinds, but my mom has a studio plus.
Cheryl
5
|
December 28, 2017
Cedarhurst is very clean and has immediate availability and good-sized rooms. They have a Lutheran service, which is a nice option. They have a small, brand-new library. The community is fine.
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Services and Amenities of Cedarhurst of St. Charles in St. Charles, Missouri
Dining
- Communal Dining
Housekeeping & Maintenance
- Housekeeping Services
- Linen Services
On-Site Services
- Religious Services
Kitchen Types
- Kitchenette
Fitness & Wellness Programs
- Salon Services
Inside Amenities
- Entertainment Venues
Pets
- Pets
Financing & Payment Options
- Rent And Care Fees
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Languages
- English spoken
Transportation & Shopping
- General Transportation Services
Additional Amenity Information
- Special Comment: Every member of the Cedarhurst team cherishes the people they serve and the care they provide. Our work is approached with love.
- State Licenses: 045121
About Cedarhurst of St. Charles in St. Charles, Missouri
St. Charles is a vibrant community offering the perfect blend of American frontier charm and world class modern-day amenities. Historic Main Street St. Charles is the launching point for Lewis and Clark’s famous cross country adventure, and today is a mecca for shopping, dining and unparalleled seasonal events. Or visit the Streets of St. Charles for a modern twist on family fun. Both offer mini-getaways when family comes to visit and are only minutes from your new home at Cedarhurst of St. Charles.
With 76 assisted living apartments and 24 residences equipped for memory care services, Cedarhurst of St. Charles is specifically designed with the best interests of our residents in mind. Individualized care plans are created for each individual based on his or her needs. That way the value of your days spent in the Cedarhurst of St. Charles community is as outstanding as possible.
Cedarhurst of St. Charles is more than just a place to live — it’s a thriving community. We have scheduled group and individual activities to foster fun, friendship, independence, and enjoyment among our residents, but also encourage people to make their own experiences based on their passions and dreams.
Assisted Living
Three home-cooked meals a day, maintenance and housekeeping staff at your disposal, private independent living in a gorgeous space, and as much enjoyment as you can handle, as well as expert care to complete daily tasks that may have become more challenging with age.
Memory Care
A completely customized experience for those who may be living with memory loss. From daily individual therapy and support to group activities and exercises, we have specifically designated memory care apartment spaces to meet your unique needs.
Family Involvement
It’s up to our residents how much they’d like their family to be involved in their lives at Cedarhurst. All of our activities throughout the day are open to family members and friends. We welcome the feedback from a resident’s personal support network about what experiences would be most valuable for an individual and we are more than willing to partner with a family caregiver for certain services when it benefits our residents.
To learn more about this provider’s license and review other available state reports, please visit:
Missouri Department of Health and Senior Services Licensing and Certification
Map of Cedarhurst of St. Charles
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