Sholom Home West
3620 PHILLIPS PARKWAY , Saint Louis Park, MN 55426
2.88
(9 reviews)
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Reviews of Sholom Home West in Saint Louis Park, Minnesota
2.88
(9 reviews)
Facility
5.0
Staff
5.0
Food
5.0
Judy
5
|
September 17, 2022
My husband is in a long-term care facility now called Sholom Home West. My sister-in-law recommended that place. I'm happy because they're so good with people. He needs 24-hour care because he can't stand, so he has to be watched all the time. His room is like a double room, so there are two people in the same room, but there's a curtain in between. It has a bed, a TV, two chairs, and a closet. When they feed him, they give me a tray also, and the food is really good. They are good with people, and I'm so happy about that. They're excellent. They do a good job of keeping the place clean. I'm getting medical assistance to pay for it.
sika
1
|
July 8, 2017
My friend's mom is on the memory care unit 3S. My friend didn't want to leave this rating so I will. Sholom does not keep their staff or resident's safe at the St.Louis park location memory unit. I seen a nurse working by herself. There was only 4 aides. I over heard one employee say the head manager wouldn't help her pass medications. The nurse passed medications to over 25 people. That is very dangerous. Walking into the elevator another resident's family member said that's not the worst. This place must have enough nurses and aides to run a proficient nursing home. I wouldn't recommend anyone bringing their parents here. So many things can happen there.
Caring Sister111
1
|
April 13, 2017
My Sistert is a resident. This place is always understaffed. It takes up to 2 hours to get help with toilet facilities. They overbill. She has had her hearing aid, clothing and other items stolen. Food is horrible. She has also suffered broken bones and other injuries due to staff errors. BEWARE
jean doo
1
|
December 21, 2015
Think twice before taking your love ones there. My mother of 93 ended up with lost denture , big golf size himatoma on her eyes, 4 broken ribs. Worse place ever I had to go there every day to make sure she is fed, has clean clothing and not covered in urine or the other one. Short staff, mean they dont care and cold environment. I wouldn't recommend this to my enemy.
Caring106921950
5
|
May 16, 2015
My father was in Sholom Home West for rehab after being hospitalized. It was excellent, and it was a very positive experience for him. The staff was very contentious, knowledgeable, caring, and thorough. We were very impressed. It was better than other places that he's been in. His room was nice, and it was painted with a peaceful kind of soft blue, and the windows were very large, so that if he was in a wheelchair, he could still easily see out the window and see the view. He had a single room with wood floors. The dining room was small, but very nice. They did have bingo and different classes; for instance, he was able to take some classes and learn Yiddish because it was a Jewish facility. He also was able to participate in a choir and other activities like movie nights and concerts. He was really quite content there for the most part. It was a good place, and they were much more preferable than where he was before.
Curl
2
|
March 2, 2015
My sister was transferred here to recover from several issues. Arriving with her I found it strange that no sort of guidance was provided so that she might understand the flow of this operation. She had one nurse who was really engaged otherwise everyone there appeared to be going through the motions. Not once in two weeks did they ever change her bed linens and when asked for clean linens they were handed to me with a strong "you are bothering me" attitude and not even the courtesy of eye contact. Never given any meal choices, just eat what was delivered. She was malnurished and should have been given Ensure and snacks. Finally the Social Worker saw to this. Apparently they have "records" and "orders" which don't seem to collaborate with one another. Family members see her every day. And my sister is not demanding at all, thus, we need to speak for her. For those that have little or no family this could be a very sad stay for them. All looks well on the outside (facility; brochures, etc) I only wish they could look deeper and get the unhappy staff more engaged.
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Services and Amenities of Sholom Home West in Saint Louis Park, Minnesota
General
- Resident Capacity: 179
Medicare
Health
3.0
Overall
4.0
Quality
4.0
Staff
5.0
About Sholom Home West in Saint Louis Park, Minnesota
Sholom Home West is a Senior Living provider in Saint Louis Park, Minnesota that offers residents Nursing Homes and Adult Day Care services. Contact Sholom Home West for more details on services and rates.
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