The Best Nursing Home Communities in Hennepin County, MN

"My husband was at Covenant Living of Golden Valley Care & Rehabilitation Service. It was welcoming and professional. It was a one-person room; it was fine. The service was very good; it was what he needed. However, he really didn't participate in any other activities, except for OT and PT. The dining area was good. He got to be with other residents, so he got to know other people at mealtimes."

"The rooms were clean, and the food served is a well balanced meal for the residents. My mom was placed in the Treatment Care Unit at Sholom Homes. I am really impressed with the staff. The nurses, aides, and administration staff are very caring, compassionate with the residents. The administrations staff (Paula) work on placing my mom in hospice so quickly, and communicated all the info in a timely manner. I knew my mom was in good hands."

"Bryn Mawr Health Care is fine, but it's just too far for me to drive. I would like to get my sister closer to where I live, because I have to take her to the doctor to downtown Minneapolis and things like that. I'm 50 miles away from her. She's been in there since December and she's being treated very good. The staff seems to be knowledgeable, very caring to whatever she needs. It's very clean. They have a lot of things going on, they take them places, and they do a lot of things in the facility itself. So she has a lot to do, if she wants to do it. She's not forced and it's up to her. She's never really complained about anything. It's a fairly nice area, but it's just so far from me. "

"I found the development to be very well staffed for the amount of patients that were there. The patients received schedules for their daily activities, including time for activities such as occupational therapy, physical therapy, speech therapy, swimming, acupuncture, lunch, dinner, and more. I remember a couple patients had trouble reading and understanding their schedules, and also noticed the schedule sometimes was incorrect or not accurately communicated with me as a volunteer. With the exception of a few members of the staff, I did not feel very close or remembered with my weekly volunteering. Perhaps that was due to them having many volunteers, so I may have been seen as expendable. I was providing a lot of help to the patient however, so my time there was rewarding.The facility itself was magnificent. I was amazed with the building and with what was offered for disabled individuals. There are activities rooms with games, books and movies, common areas with television, laundry areas for those able and wanting to do their own, and a beautiful pathway to walk around outside with a quiet stream. The facility was well kept, clean, and well lit. Nursing staff seemed to always be readily available to patients and communicated with them on a friendly basis. "

"My mom is at Good Samaritan Society-Ambassador. The staff there seems very caring. The services are high quality and the food is high quality (which is important to my mom). They have a little atrium that people could sit in, bingo games, and state-fair-themed activities. Recently, they just had someone that come in and perform music outside."

"My wife is at The Terrace at Crystal. I've only been there once, and the people there were nice to me and her. She's in memory care. The facility looked nice. It was much better looking than the other place we visited. I ate lunch there with her and it was a good meal. It's sort of in a wooded area."

"We looked at the Bryant Square Apartments, near the park of the same name in South Minneapolis, because of its convenient location. Most of my great grandmother's family lives near the area, so it would be easy to visit her. We have always loved visiting nearby Lake Calhoun and all have many fond memories there. The foyer of the main entrance to the office was nicely decorated and felt warm. The options they had included a small home, an apartment or a single room and all were very nicely decorated. The bathrooms were larger than most we've seen and easy to navigate with grab bars. Our great-grandmother really liked the temperature controls, as she tends to like to adjust that herself, often changing it during the day. We were told that she could have some of her cherished personal furniture there and it seems like there is adequate room for it. For example, we gave her a small occasional table that she would like to keep with her. The kitchenette was nicely equipped and it was easy to reach the cabinets. We also liked that some of the units are large enough to suit two people, as our great aunt may decide to either live with her at some point or visit frequently over night. The family appreciated the cable and Internet service hook-ups, which is convenient for those of us who need to check in at work. Some of our family run small businesses and this will make it easy to have a carefree, extended stay. Our great grandmother really likes to have her family around as much as possible. So this convenience will give us that opportunity. The caregivers all seemed very friendly and genuinely interested in helping their residents. This is also very important to us. Their social services department includes financial assistance, which is also very convenient. Our great grandmother's only issues are ambulatory ones "“ she uses a walker. The spaces are all easy to navigate and the outdoor facilities are really lovely. She loves to get outside each day and could easily do this here, weather permitting. For those times when it is hard to get out on her own, there are plenty of activities to occupy her sufficiently - both inside and at other places. The formal dining room offered us a choice of lunch which was as good as anything we've eaten in a nice, casual restaurant. Our great grandmother has very simple tastes, and it looks like she will be offered the foods that she likes best. We were able to eat in the semi-private casual dining room and found it to be more private than many we've seen. Our great-grandmother really enjoyed the fireplace and library. They also have an arts and crafts and music room. The facility also shows films weekly for residents and has a video library where they can choose their own films to watch. Overall, we really liked this facility and could see that the residents are happy and well cared for. "

"I have been very happy with the staff here. All staff seem to know all residents by name and almost always address them by name just in passing. And many of them will give me a quick update on something my dad has done or said, even if they are with the kitchen staff. It is always clean. And has a good atmosphere, with plenty of activitys for those who want to participate. "

"My sister moved into the Golden Living Center. I'm very happy with their commitment to assisting with her transfer from the previous nursing home. They were very professional. They communicated all along the way what was transpiring, and as of yet I have heard no complaints so far from my sister. My sister has a private room. There are doctors and nurses who keep me informed as to how she's doing on a regular basis. I know they offer physical therapy. They have entertainment and activities to participate in. They also offer counseling."

"Walker Methodist Health Center was nice and very organized and I was amazed how well they did to my father. I couldn't have gotten him back walking. They knew what they're doing, they knew how to treat it and they accomplished the goal. The staff was very nice. They did the job they needed to do. The food was mostly good. They had some group activities like practicing and challenging him to try to remember things and for his memory skills."

"My father was in rehab of Golden LivingCenter-Chateau for a couple of months. The staff was extremely helpful. They made sure they engaged him as much as possible, even if he was uncooperative. They're very open with the family and keep us up to date. But, if there is anything negative to say, they only do peer conferences once a quarter and sometimes it's not often enough, there's some missing information. My father, in some instances, didn't care about the food, but it was OK. They do offer to allow food to be delivered to them. It's fairly large; they're cooking for a number of people. They could improve the communication with the family about the type of care they provide. But overall, we had a very positive experience. I would definitely recommend it. It served its purpose of what my father needed. "

Good Samaritan Society - Specialty Care Community is located in Robbinsdale, MN. It offers skilled nursing care and short-term rehabilitation care. This community is designed to provide a supportive environment for those needing specialized care. The community focuses on helping residents recover and maintain their health with the help of professional staff and various therapeutic services.The community offers a range of amenities to enhance the quality of life for its residents. There are outdoor common areas where residents can enjoy fresh air and nature. Organized activities and programs are available to keep residents engaged and active. Meals are provided, ensuring that residents receive nutritious and balanced diets. Additionally, there are salon services for personal grooming, shared common areas for socializing, and spiritual activities and programs for those who wish to practice their faith. Social activities and events are also organized to foster a sense of community and belonging.Good Samaritan Society - Specialty Care Community provides several essential services to support the health and well-being of its residents. Nurses are on staff to offer medical care and assistance. Physical therapy and rehabilitation services are available to help residents regain strength and mobility. The community also has therapists on staff to provide specialized care, including occupational therapy and rehabilitation. These services are designed to help residents achieve their highest level of independence and quality of life.

"When my family first visited we were given a tour of certain floors, certain residential rooms, and activity areas. We all agreed that it was a good safe place for grandma. However after she was excepted we had to wait a week before visiting and when I went to visit she was sitting alone in the hallway and said she had been there for more than an hour by herself. The floor she was on had a stench of urine. She shared a room with another resident that she didn't get along with and somehow her dentures were lost.It was a horrible experience for my grandmother as well as the rest of my family. And it was almost impossible to re-place her in another facility because we had such strong complaints about previous. Not many other facilities wanted a family that was going to be so assertive about the way residents are cared for. Overall after visiting a few other homes I found that the first two floors are always the nicest and those are the ones that a family gets to tour. "

"Benedictine Innsbruck repeatedly demanded payment for my mother's room fee while not assisting in billing her insurance company. And their recommendation for my mom's discharge date seems to have been influenced by their self-interest. My mother incurred a $665 private room fee ($35 per day) for her 19-day stay in transitional care late last year, which Medicare doesn't cover. On discharge day, I informed the nursing home's business office manager of United Healthcare's intention to cover the entire cost, and asked her to bill them. -She resisted my request repeatedly, insisting incorrectly that no insurer would pay the charge. As a result of her inaction, I was left to spend 13 cumulative hours working with United to process the claim, effectively doing Benedictine's work. -While refusing to cooperate, Benedictine demanded on eight separate occasions, spanning less than two months, that my mother pay the $665 fee. -I escalated this matter three times, first to the nursing home's administrator, then to the organization's vp of operations and finally to its new president, the highest-ranking member of the organization. In almost a dozen combined e-mail responses (which I have kept to validate my claim), no one ever apologized for their employees' actions, or EVEN addressed the substance of my concerns. -Instead, the new president actually blamed me, claiming absurdly that I tried to "bully" him to "cave in to my pronouncements." -The new president claimed that he considered the matter to be resolved, while stating in the same e-mail that he would review the matter. In the two months since, I have received no further communication from Benedictine about their "review." In unrelated matter, when my mother and family met with clinic staff in weekly conference, they told her us she was doing well and could go home - exactly eight days later. They added that even if she improved significantly in the interim, they still advised the long-range discharge date. The target date happened to be on a Friday when the clinic is fully staffed and on my mother's nineteenth day at facility. Notably, Medicare covers 100% of costs (excluding room fees) for first twenty days. Given that information, it seems reasonable to conclude that Benedictine's self-interest influenced its recommendation. "