Woodlake at New Hope

I would never recommend

PT is good My mother was dropped by two staff members on the way to the bathroom. They indicated to her that she was fine and should just go back to bed. She ended up in the hospital with a displaced artificial hip that had to be realigned. The staff is not trained, careless and there was never any accountability for the incident.. There was a constant cry of " we are understaffed" in the brief time my mother was there. I would never send anyone for care here.

mauree

Don't ever send your loved one here they don't treat them as human beings. My father is currently in the rehab center after a broken hip he has been left in the cafeteria he was left in his wheelchair in his room and he waited for someone to come help him and no one came so he tried to get into the bed himself and fell he wasn't sure how long he had been laying there. We have frequently gone to see him and he is laying in bed with no pants on. He was yelled at for having an accident in his pants because He had pressed the call button and no one came for over 25 minutes. My sister confronted the. Nurse she said hey we're short staffed no excuse at all. We will be removing him from this facility as soon as he is done with rehab. Horrible place

Victoria202036

My in-laws are in the independent living part of Saint Therese of New Hope, and they have a 2-bedroom that was completely renovated before they moved in. They ripped the carpet out, repainted, ripped the kitchen and bathroom out, and everything new was put in. Their room is on the first floor, close to where all the activities, the physical therapy and dinner are held. They have a great view of a golf course out their window. The price is comparable to any other place that we looked at. This is a Catholic community, so it is a good match for them.

Pinklady 3306

My father was at St. Therese for 1 year. I am an R.N., and I feel that it was the best place I could have placed him as nursing homes go. My only issue was that they overfed him. He had to be fed, and he gained 30 pounds in one year. He was 5'8inches, and when he died his waist was 46 ". He had trouble breathing. Even after asking them to cut down, they said it was because he liked to eat. Youn will always get better care for your loved one if you as a family are "present", and are an advocate for them. I would choose St. Therese again.

Caring100515250

We looked at St. Therese. It was an assisted living and also had individual apartments. It was not what I had expected. There were too many foreigners that worked there, and they were difficult to understand because they don't speak English well. Most of their attitudes were good, but you could tell that some of the employees were just there for the paycheck and that they really don't care about the people that they were working with or being around. There were too many searches when it came to having your children and grandchildren visit or spend the night. It was not updated. They seemed to have a lot of power and mechanical problems such as smoke detectors and fire alarms going out for no reason. It smelled. We saw the one bedroom and they were bland. It was not very big. Their dining facility was OK, but their meals -- in my estimation -- were not very healthy. There were not many activities. They had volunteers come in and dosome exercises. They had a small room where they could come in and paint the elderly's finger nails and do their hair, and they had some generic art activities. Otherwise, they really don't have much else. It was not a place that I would want to move in at this point.

Caring84900250

Their new location in Brooklyn Park is beautiful. It's OK, but not as inviting. It seemed more cramped.

notsatisfied

Not a safe place. Often times one nurse is caring for fifty residents. They only staff appropriately when the health department comes in once a year. Rude management.

Dwadams03

Beautiful building very clean. Most of the staff is friendly but there are a few that aren't. The layout can be a bit confusing at first it is easy to get lost. Security desk to sign in seemed to need improvements. Meals aren't top notch but decent.