Swanhaven Manor

Carol

My sister moved to Swanhaven Manor. It appears to be quite convenient to get to. All the facilities are cheerful and the staff was very helpful. Had a slight difficulty at one point in moving things in and they were helpful. There's a library, there's laundry, there's crafts. A variety of activities are available and they have a system for transportation to various shopping. My sister was impressed that there were two closets, one for the bedroom and then a walk-in closet. She has a storage unit which she pays a little extra for but it's up two stories, and that is a convenience to her. I keep telling her if that closet gets too full she can carry it up to the storage. She is in front of the building, her living room, and she can walk out to a balcony or patio. The kitchen has an area that's akin to where you can look out from the kitchen into the living dining room. The staff was very caring and compassionate.

Mary

We toured the building of Swanhaven Manor and they took us through all the things that they do and have out there. It's very, very, nice. I thought that was a good deal. It's just kind of far out of town, and I don't have a ride for my different appointments. I don't know if my insurance will give me a ride or how I will do that, but I like the facility. I would have moved there in a minute. The facility was super great. I told them that I couldn't go upstairs, so I needed a level apartment and they were going to check for me. They were just really super. We had a lot of fun touring and having little nibbles of cupcakes and different things. It was nice. It was good. The people there were all nice, too. They all came up to me and said hi and were pleasant. They had a frozen cart for frozen drinks, like frozen Coca-Cola and different things like that that you could get. Then they had a nice hairdresser place. Everything was really good. I saw the snack bar, which is in a different area, and what you do is go in there, they have sandwiches and soups and different things that you can purchase if you like, and take to your room. Then they have a person that comes to your room twice a week or something like that and cleans. So, that was nice.

Suzanne

Everything seemed to be good during our tour of Swanhaven Manor. I liked the lady that took us around. She was very friendly and very informative. Their amenities include a salon and a kitchen area. The facility was pretty clean, and the room that I saw was good. It is located close to where my mother-in-law lives now and close to hospitals.

C.R.

My mom has been in Swanhaven Manor for seven years now. It's very nice. The people are very nice there. The layout is nice. The only complaint I've ever heard my mom say is that it's cold like in the outer areas. But she's 97, so she's always cold. They have a movie room, they have entertainment that comes in, they have craft shows that come in, they have meals there, and they have special occasions like popcorn day, ice cream day, and all kinds of different things like that. I think being active is all by choice, they're all able to live independently, so if they want to, they sign up for the activities. They have a bus there, and they can go to the store. Most of the people are very helpful there, but there are probably a couple of girls in the office that are not helpful at all.

Gerald

I'm a resident of Swanhaven Manor Retirement Community. They are very accommodating. No issues at all. They are very attuned to each person's needs. They take very great care, it seems, to all your needs. The staff members are very pleasant. If you need anything, they always ask if there's anything they can do for you. They're always taking care of the facility. If you need anything repaired or replaced, they're right on top. For what you get, it's well worth it. My experience has only been with this community, and from what I've heard of others around, this is the best one. They have a library, a laundry room if you want to use it, a dining room, and a card room. Whatever you want, they have it here. They have a bus that takes people on certain days to go to Wal-Mart and to Dollar Store, and they have outings. They have everything you could ask for. The people are very pleasant in every aspect. I'm very happy. From day one, they always address you by your first name or your surname, whatever you would like to have done. They're the best people to deal with.

EAS

I live in Swanhaven Manor. It's a nice place to live here. Everybody's really friendly. The apartment here is really nice. All the girls told me mine is one of the cleanest ones in the whole building. Being in the military and everything before, I'm pretty set in my ways about how I want things done. I'm in a power wheelchair and I get around in here pretty good. It's a handicapped apartment here that I've got. All the doorways are wide and I'm on the first floor, so I don't need any ramps to get into my place or anything. I'm not on the second or third floor, so I'm thankful for that. They've got all kinds of things for us. They've got a movie room that they will show movies on certain afternoons, and they play bingo here just about every other day. They've got a pool room and an exercise room with a lot of equipment in there. They've even got arts and crafts room upstairs. Most of these are all on the second floor. Everybody seems to enjoy themselves a lot around here because there's always something to do. We've got a real nice dining hall there that we'll see just about everybody in the whole building at one time. You can't complain about the food because we've got a new cook in here now, and the food has changed a lot for the better. Everything is going along fine. Towards Christmastime, we have this one lady in here, and she plays piano really well in the lobby and sings Christmas carols. They have a lot of activities for us. We've got a shuttle bus here that takes all of us. If we want to go, we have to sign up. They take us shopping. If we don't want to eat in the dining hall there, we can cook our own meals, which I do. They take you to the store and you can get your stuff. There's a lot of different outings. They'll take you to like a farmer's market or something like that. If you have any special place you want to go, you have to go to the office and see if they'll go along or not. Other than that, they're pretty well set on the place they go. We get a monthly calendar here of all the events that are coming up. It has all the new people that's moving in that we get to know sooner or later. We're just one big, happy family around here as far as I'm concerned. It's not a brand new building, but they keep it up well around here. They have a groundskeeper, and they have the grass cut. They've got a contractor that comes in and cuts the grass all the time.